Finleycrest Reviews 26

TrustScore 3.5 out of 5

3.4

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Review summary

Based on reviews, created with AI

Most reviewers were somewhat happy with their experience overall. Many customers found the ordering process to be smooth and easy, with items arriving as described and pictured on the website. People frequently praised the quality of the clothing, noting that materials felt durable, comfortable, and often exceeded their expectations. The fit was also a common point of satisfaction, with many finding items true to size. However, some people were dissatisfied with the product and quality, specifically mentioning receiving items that did not match the advertised descriptions or images. There were instances where customers received products made from different, cheaper materials than expected, and some reported poor construction, such as bad stitching or unfinished garments.

What people talk about most

Product

Reviewers mention ambiguous feedback about product. Many customers praise the product quality, noting that... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the premium feel of the fabric, accurate... See more

Order

Customers consistently note positive experiences with their orders. Many reviewers express satisfaction with... See more

User experience

Customers had positive experiences with user experience. Many reviewers describe a smooth and reliable... See more

Website

Users describe ambiguous interactions with the website. Many customers found the website easy to navigate and... See more

Based on these reviews

Rated 4 out of 5 stars

I don’t usually leave reviews, but I wanted to say that my experience with Finleycrest was really good. The item I ordered looks great and the quality surprised me in a positive way. Sometimes online... See more

Rated 5 out of 5 stars

Had a really good experience with Finleycrest. I ordered a few clothing items and everything arrived exactly like on the website. Honestly the quality is even better then I excepted for the price. Th... See more

Rated 5 out of 5 stars

I recently buyed a couple of pieces from Finleycrest and the whole process was pretty easy. Checkout was simple and shipping didn’t took too long. The items look just like the photo’s and the material... See more

Rated 5 out of 5 stars

This was my first time ordering from Finleycrest and I’m actually pleasantly suprised. The clothes looks well made and feels comfortable. I always worry about sizing when ordering online but it turn o... See more



Contact info

3.4

Average

TrustScore 3.5 out of 5

26 reviews

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Rated 1 out of 5 stars

Avoid!!!

I tried to return an item that was much too small - I’m normally a medium and the jacket was more like XS. This was well within the 30-day time limit they advertise. They have basically put every obstacle in my path to prevent. Even suggesting I need to pay for an overseas return address. Needless to say, I no longer trust them and won’t be using them again.

April 17, 2026
Unprompted review
Rated 1 out of 5 stars

Fake fraudulent company

Fake fraudulent company, please do not buy. I have reported to police for fraud and the bank. They provide customers with a fake address to send items back to when returning items and do it on purpose so that it takes months so we can’t raise disputes. Will be reporting to trustpilot and whoever else I can. Please do not waste your money on this fake fraudulent company. Registered in London on companies house but gives address to send back to China.

April 5, 2026
Unprompted review
Rated 4 out of 5 stars

I don’t usually leave reviews

I don’t usually leave reviews, but I wanted to say that my experience with Finleycrest was really good. The item I ordered looks great and the quality surprised me in a positive way. Sometimes online shops can be disappointing, but this one definitely wasn’t. Everything went smoothly from start to finish.

December 31, 2025
Unprompted review
Rated 4 out of 5 stars

I’m honestly very impressed with…

I’m honestly very impressed with Finleycrest. I oredred a sweater and didn’t really know what to expect, but the quality turned out to be excellent. The fabric feels great and the fit is perfect. Everything arrived well packaged and on time. It’s always nice when an online store actually delivers what it promises. Definitely a 5-star experience for me.

March 9, 2026
Unprompted review
Rated 5 out of 5 stars

I am extremely satisfied with my experience

I am extremely satisfied with my experience with Finleycrest. I ordered a black sweater but received a beige one by mistake. When I contacted them, they quickly sent the correct black sweater and told me I could keep the beige one as well. Now I have the same lovely sweater in two colors. Great sevrice and a very happy customer.

March 17, 2026
Unprompted review
Rated 5 out of 5 stars

Very happy with my purchase from

Very happy with my purchase from Finleycrest. The items looks stylish and well made. The fit is true to size and the material feel good on the skin. Overall a positive experiance and I would definetely recomend it.

March 14, 2026
Unprompted review
Rated 4 out of 5 stars

Everything went smoothly from placing

Everything went smoothly from placing the order to recieving the package. The clothes matches the description and photos and the quality feels really good. Its hard to find reliable online stores sometimes but this one deliverd.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Very smooth experience from start to

Very smooth experience from start to finish. The website is easy too use, ordering was quick and my package arrived in good condition. The clothes feels more premium than I expected and they fits well. Definetly worth it.

March 3, 2026
Unprompted review
Rated 5 out of 5 stars

Honestly I have no complain’s

Honestly I have no complain’s. The clothes look just like in the pictures and the fit is spot on. Sometimes online stores over promise, but that wasn’t the case here. Good quality for a fair price I would recomend.

January 23, 2026
Unprompted review
Rated 5 out of 5 stars

I recently buyed a couple of pieces…

I recently buyed a couple of pieces from Finleycrest and the whole process was pretty easy. Checkout was simple and shipping didn’t took too long. The items look just like the photo’s and the material feel solid. Happy with what I recieved.

February 9, 2026
Unprompted review
Rated 5 out of 5 stars

This was my first time ordering from…

This was my first time ordering from Finleycrest and I’m actually pleasantly suprised. The clothes looks well made and feels comfortable. I always worry about sizing when ordering online but it turn out to be accurate. Overall very happy with my purchse.

January 27, 2026
Unprompted review
Rated 5 out of 5 stars

Had a really good experience with…

Had a really good experience with Finleycrest. I ordered a few clothing items and everything arrived exactly like on the website. Honestly the quality is even better then I excepted for the price. The fit were great too. No issues at all with the delivery. I would definately shop here again.

February 14, 2026
Unprompted review
Rated 1 out of 5 stars

Fashion Fraud!!

Fashion Fraud!!! Avoid. This is a rinky tink Chinese business disguised as a good quality clothing company. I ordered a chunky knit hood cardigan for £30 and fell for offer of two for £59! What I received was cheap Chinese crap. It didn’t even have a hood?!? Just awful and no labels. I was finally offered on 60% of my money back because shipping back to Hong King would have cost me £25!!!! This company needs to be shut down.

February 4, 2026
Unprompted review
Rated 1 out of 5 stars

DO NOT BUY

Disgraceful company! Haven’t received my goods after 8 weeks…. When I do actually get a response (after hounding them daily) they said there was an error with my address, then an investigation, then it will be delivered, then day of delivery…. Nothing! It goes on!! They ignore all requests for refund! The fight goes on……
By the sounds of other reviews though- if I ever do receive it - I will still be asking for a refund!

February 1, 2026
Unprompted review

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