First Response First Aid Ltd Reviews 10

TrustScore 4 out of 5

4.2

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Company details

  1. Training Centre
  2. First Aid Station

Written by the company

First Response First Aid Ltd "FRFA" is an approved training provider offering a range of first aid, mental health, fire marshal, manual handling, people handling, food hygiene and eLearning courses to organisations of all sizes, as well as individuals, throughout the UK. As a family-run business with over two decades of experience, we naturally operate to traditional family values - Kindness, Integrity, Responsibility, Mutual Respect, Honesty, Flexibility and Fairness. These values have helped us maintain long working relationships with our customers over the past 20 years and establish an enviable reputation as a trusted training provider. We take pride in everything we do, focusing on the little details that help contribute to the best possible customer experience. Training can be held at First Response First Aid's training venues or delivered at your premises.


Contact info

4.2

Great

TrustScore 4 out of 5

10 reviews

5-star
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Rated 2 out of 5 stars

Mental Health Taster Review

I attended for a Mental Health Taster: - this was very basic. It discussed mental health and mental ill health interchangeably. Although data was included, it was not referenced.
The presenter just read from rather low quality slides.
The sort of information included in this particular course should already be in public sector inductions; any NHS employee could be trained to carry out a similar session competently.
The session was also used repeatedly used as a sales pitch for further courses which they're keen to sell.

September 27, 2024
Unprompted review
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Reply from First Response First Aid Ltd

Hi. Thank you for your anonymous review. With respect, the session you attended via Zoom was a FREE 1-hour taster session. The idea of these sessions is to give a flavour of what the full Mental Health First Aid courses are like. They are certainly not designed to make anyone an expert. I apologise if that was not clear when you made the booking. Kind regards, The FRFA Team.

Rated 5 out of 5 stars

Emergency First Aid Course

The Emergency First Aid was professionally delivered but in a relaxed and informal manor.
It made the reality of difficult first aid situations easier to listen to.
The practical side felt less embarrassing because some of the exercises were done collectively, so less focus on an individual.!! and it helped to make the first aid in real events more memorable if needed..

March 14, 2024
Unprompted review
Rated 5 out of 5 stars

We thoroughly enjoyed attending our…

We thoroughly enjoyed attending our First Aid course. Our Trainer was very knowledgeable, informative and friendly, and made the course fun. We feel that he is a credit to St Johns. Please could you pass our feedback on!

March 17, 2023
Unprompted review
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Rated 5 out of 5 stars

Great experience

First Response First Aid Ltd have been fantastic, we would absolutely use them again in future. The company have been very accommodating, delivering the Basic Emergency First Aid course in a specialised environment. The trainer (Paul) built a great rapport with the learners, evidenced in their engagement in the sessions and excellent individual feedback.

September 23, 2022
Unprompted review
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Reply from First Response First Aid Ltd

Thank you for the feedback this is greatly appreciated. Thank you also for your meticulous planning of this First Aid training which helped with the smooth running of the event.

Rated 5 out of 5 stars

Fantastic training instructor

Fantastic training instructor. Very professional, informative and helpful course. Flexible with our venue and timings, much appreciated!

July 17, 2019
Unprompted review
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Reply from First Response First Aid Ltd

Dear Sarah Thank you so much for your 5 star review of your recent First Aid course! We loved working with you and we always endeavour to be as helpful and as flexible as we can. Best wishes Esther https://www.firstresponsefirstaid.co.uk

Rated 5 out of 5 stars

I have had 11years experience as a SJA…

I have had 11years experience as a SJA volunteer and I have to say I learnt more in three hours with andy. Massive thanks to him. Very passionate. What I great guy.

May 10, 2018
Unprompted review
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Reply from First Response First Aid Ltd

Dear Joseph, thank you very much for your 5 star review of our First Aid course. We'll pass on your feedback to Andy Best wishes Esther

Rated 5 out of 5 stars

The trainer from First Response…

The trainer from First Response delivered a first class First Aid Course. The content was suitable for the age range of the children who attended (Young Carers) they were treated according to age and level of understanding. The trainer fully engaged the young carers throughout the course and placed an emphasis on doing the best they can and not to be afraid to try. The young carers went away with a good level of first aid skills. We would thoroughly recommend this course.

February 27, 2018
Unprompted review
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Reply from First Response First Aid Ltd

Dear Helen, Thank you so much for your five star review of our First Aid course, we're delighted and will also pass on your feedback to the trainer Best wishes Esther at First Response First Aid Ltd

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Rated 5 out of 5 stars

Excellent three day first aid at work …

Excellent three day first aid at work course Lead by Brian Denning. He’s an ex paramedic who’s served years on the Staffordshire ambulance teams so there’s not much he hasn’t seen or dealt with. The course was well balanced between practical tasks, videos, slideshows and conversation included plenty of anicdotes and stories of bryan dealing with actual emergencies as a PM.

A very enjoyable course with the learning well paced for all. Absolutely first class and I have no reservation whatsoever in giving this company my strongest recommendation.

January 26, 2018
Unprompted review
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Reply from First Response First Aid Ltd

Thank you so much, Andy, for your 5 star review of the First Aid at Work course. We'll pass your feedback onto the trainer, too!

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