firstresponsetraining.com Reviews 18

TrustScore 3 out of 5

3.0

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Company details

  1. Educational Institution
  2. Coaching Center

Information provided by various external sources

First Response Training provides a wide range of training solutions in the fields of health and safety, first aid, fire safety, manual handling, food hygiene, health and social care, mental health and other special focus topics. We deliver inhouse and open courses to individuals and organisations in health and social care, early years and schools and all other industries


Contact info

3.0

Average

TrustScore 3 out of 5

18 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

FALAK TAHIR & DEANO DAWOOD

FALAK TAHIR & DEANO DAWOOD, First aid refresher 2 day course. It was enjoyable professional and a great training session for both days. Thanks for valuable time and knowledge.

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, engaging first aid training

I just completed team first aid training facilitated by Falak. He was Excellent, with a perfectly balanced combination of profesionalism, excellent knowledge, great sense of humour, delivered just at the right pace. He was very engaging and had a great approach to teaching. Thank you!

April 17, 2024
Unprompted review
Rated 5 out of 5 stars

Emergency First Aid Training …

Falak came to deliver Emergency First Aid training today. He was professional, friendly, knowledgeable and provided us with great practical work as well as real life scenarios relevant to the course material. Have left feeling confident should I need to deliver EFA at work. Thank you Falak!

April 12, 2024
Unprompted review
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Rated 5 out of 5 stars

Good Stuff

The training was quite informative. Falak used real life scenarios to deliver the course and this made me understand very well.

April 12, 2024
Unprompted review
Rated 5 out of 5 stars

First Response always accommodate our…

First Response always accommodate our training needs in a timely and appropriate manner. The trainers we've had have always been professional, friendly and knowledgeable and have helped my team to become confident in discussing and putting into practice first aid skills. This has allowed us to achieve Millie's Mark, something that is very important to us as a nursery.

May 17, 2019
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, Paul. We are very pleased to be able to work with you and to know that we are meeting the needs of our nursery and its staff. Congratulations on obtaining Millie's Mark as well; this is a great achievement!

Rated 5 out of 5 stars

Straightforward and professional!

First Response Training recently delivered first aid training to some of our team. From the straightforward booking process to the professional delivery of the training, we were very pleased with the whole experience. We will certainly use them for any similar courses in the future.

February 2, 2019
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, it is much appreciated. We are so pleased that you were happy with your training and the service you received, and we hope to work with you again soon.

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Rated 5 out of 5 stars

Have had really good experiences with…

Have had really good experiences with this company, would recommend to anyone.

January 28, 2019
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, we are so pleased that you have been happy with your training; it's great to hear.

Rated 5 out of 5 stars

Great Collaborative Working with FRT and Vibrance

Our collaboration with First Response started over 10 years ago and still going strong with Ryan and the Team.

Our Core Values are taken into account when delivering our programmes, and staff feedback is always positive.

January 10, 2019
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, we are so pleased that you have been happy with your training; it's great to hear.

Rated 5 out of 5 stars

Great Company

First Response are very efficient and a great company when you need to rely on them, they are a pleasure to deal with. Our clients always give them great feedback and we have had no issues to date.
I would recommend First Response and our account manager to anyone.

January 2, 2019
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review. We are so pleased that you have been happy with our services and that you would recommend us to others. We hope to continue working with you.

Rated 5 out of 5 stars

First Response have been working with…Dimensions

First Response have been working with my organisation for more than 10 years. Their partnership working with us has been amazing. They are responsive and helpful but clear honest and open.

December 21, 2018
Unprompted review
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Reply from firstresponsetraining.com

Thank you for your review, it is much appreciated. It's great to hear that you have been so pleased with our services and we hope to continue to help you in the future.

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Rated 5 out of 5 stars

Excellent service

The staff are always cheerful and if a problem ever occurs (not ever caused by First Response) they are super efficient at finding a resolution,

December 21, 2018
Unprompted review
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Reply from firstresponsetraining.com

Thank you for your review, Helen. It's so nice to hear that you have had helpful, friendly service from our team and we hope to continue to work with you.

Rated 5 out of 5 stars

Professional, great communication, high quality training

We have enjoyed working with First Response as one of our preferred training partners for over 6 years now. First Response are always professional, respond in a timely manner - and are very adaptable to needs. Our staff always enjoy their training. Would highly recommend.

December 20, 2018
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, Kerry. It is much appreciated and we are very pleased to hear that your staff have enjoyed their training and that you are pleased with our service overall. We hope to continue working with you. Merry Christmas!

Rated 5 out of 5 stars

Fantastic!

Really fantastic help always from Alex and Ryan - especially when I send through large amounts of training requirements. All courses are always covered by professional trainers the admin side always runs smoothly and the prices are very competitive. Thanks!

December 20, 2018
Unprompted review
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Reply from firstresponsetraining.com

Hi Kirsty, thank you very much for your lovely review. It is much appreciated. We are pleased you have been happy with your training and the overall service you've received and hope to continue working with you. Merry Christmas!

Rated 5 out of 5 stars

Excellent service

Excellent service. Clear answers and follow up with emails

December 14, 2018
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, it is much appreciated. We're pleased to hear that you are happy with our services, and hope to work with you again soon!

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Rated 5 out of 5 stars

Reliable

Reliable, good quality H&S training

December 13, 2018
Unprompted review
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Reply from firstresponsetraining.com

Thank you very much for your review, we are so pleased that you have been happy with your training; it's great to hear.

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