I received a call stating my account had been compromised, I got a bad feeling, so I hung up and called 1st Tech. I spoke to Evelyn Castellanos and she was able to confirm that my account was ok, but... See more
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Sunjay helped to clarify why transfer by me wasn’t working for $387.00 when two other large deposits were successful transfer by me. Dug deep for answers, I have already submitted form to change depos... See more
Drew Peters made my experience so helpful. I kid you not, he was able to answer my questions and give me a clearer understanding on improving my account. A+ in my opinion. Debbie
Alyssa was very helpful in explaining my options for a personal loan. She didn't rush me to make a decision to apply. She was very personal and professional.
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Cornell Road
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
5860 Northeast Cornell Road, 97124, Hillsboro, OR, United States
- +1 855-855-8805
4.9
Excellent
227 reviews
Asks customers to review
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Jose Flores was excellent help
Jose Flores was excellent help. Helped with everything on my application start to finish, great attitude and good communication.
May 22, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Setting up new account online struggles
Mike C talked me patiently through the entire process of setting up a new online account- password/user name complications and more. He understood immediately what I was asking about. He’s going to be my guy at this branch now. Thanks Mike
May 21, 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Lydia was so quick and effective always…
Lydia was so quick and effective always be there for me and smiling while helping me I appreciate her help always with all of my financial needs thank you Lydia
May 16, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jose Flores was very patient & helpful
Jose Flores was very patient & helpful! I am 82 so that means a lot to me.
May 15, 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Stephanie was friendly
Stephanie was friendly, professional, pointed out changes that I could make that would benifit me.
May 11, 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Alana Tate is awesome
Alana Tate is awesome! She was knowledgeable, efficient and advised me on updating my account of 47 years to make it a lot more efficient. I am so happy now to have overdraft protection which she highly recommended which solved the problem I called her about. I will definitely call her in the future. Thank you for having experienced employees as Alana Tate, we need more like her!! Sofia Holmes
May 11, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Ray at the Cornell branch was very…
Ray at the Cornell branch was very helpful in letting me know what I could do when I was inquiring about loan options. He explained the interest rates and payment plan options well and led me in the right direction
May 8, 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
After talking with Zack
After talking with Zack, I thought he clearly understood what my questions were and he gave clear answers in terms I understand. He did good!
J. Davis
May 7, 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Carlos knows his stuff
Carlos helped me out. My debit card did not seem to work and he was able to issue me a new card from the branch instantly. Made sure that it worked, and I was on my way.
May 4, 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Jose Flores was great
Jose Flores was great. He was professional and very nice and patient. It's nice to talk to someone who is patient...not so nerve wrecking! He got all my requests completed quickly too.
April 30, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Queenie was over the top helpful and…
Queenie was over the top helpful and patient. When I left ,my confidence leave was sky high. Amazing service!
April 27, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The customer service was outstanding
The customer service was outstanding. With service like that I will definitely remain a customer
April 24, 2026
Unprompted review
Reply from First Tech - Cornell Road
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
excellent service
Skylar was excellent. She went above and beyond in teaching me what I could do to manage my own finances. She is hands-on and patience and she is very well presented!
April 22, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The rep
The rep, was helpful and informative. She helped me with my needs quickly and professionally.
April 23, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Celina was a terrific help after I lost…
Celina was a terrific help after I lost my card while traveling. I also appreciated her advice and felt much better after our conversation. Service is always great at the Hillsboro branch on Cornell.
April 21, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
The Call We Didn’t Want to End
We called in needing help and assuming it would be just another stressful and frustrating call to a corporate office. However, Jose answered and walked us through the steps of how to resolve it. He was able to not only fix the problem but walk us through how to avoid it in the future!
He was such a delight to talk to that I think I was almost sad the issue was resolved and we had to end the call!!
April 20, 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Jose was VERY wonderful to speak to
Jose was VERY wonderful to speak to. He helped us through our issue with ease! 10/10 would recommend him
April 19, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jose Flores was the reason behind my…
Jose Flores was the reason behind my experience today with First Tech. He is one of the most positive, outgoing, funny, experienced representatives I have ever spoken with. He was kind & walked me thru the whole process with mega patience.
Thanks, Jose Flores
April 16, 2026
Unprompted review
Reply from First Tech - Cornell Road
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Always friendly and helpful.
April 16, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Jose is very helpful
Jose was very helpful on the reason for my call, and was able to answer all questions
April 14, 2026
Unprompted review
Reply from First Tech - Cornell Road
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
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