My customer experience with Joshua Turner made my customer experience with First Tech great! I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and... See more
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Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings ac... See more
Company replied
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasa... See more
Company replied
Opened another couple of CDs today. Adrian Alanis covered everything for me. Prompt in and out 10 minute service. Will be back for more!
Company replied
Company details
- #1 of 2 best companies in Federal Credit Union
- #3 of 14 best companies in Car Finance and Loan Company
- #1 of 8 best companies in Credit Union
- #7 of 103 best companies in Financial Institution
- #1 of 10 best companies in Financial Planner
- #2 of 31 best companies in Mortgage Lender
About First Tech - Cupertino
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
19960 Stevens Creek Boulevard, 95014, Cupertino, CA, United States
- +1 855-855-8805
4.7
Excellent
38 reviews
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Opened another couple of CDs today
Opened another couple of CDs today. Adrian Alanis covered everything for me.
Prompt in and out 10 minute service.
Will be back for more!
May 23, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Josh was super helpful and friendly!
May 22, 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Joshua helped me and was so nice and…
Joshua helped me and was so nice and friendly, he explained everything and we were able to accomplish what I went in for.
May 15, 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Mithu was a fantastic help!
Mithu was a fantastic help!
A great experience all around 🤩
May 8, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Friendly and knowledgeable representative
The financial solutions rep, Joshua Montes De Oca was very knowledgeable and friendly. He fixed my problem in less than 5 minutes and I was on my way.
April 30, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Our Financial Solutions Rep met us for…
Our Financial Solutions Rep met us for a simple deposit and was able to enlighten us to a much better solution. She was professional, informed and friendly making our First Tech experience a pleasant success.
Thank you.
April 13, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Joshua is very friendly and…
Joshua is very friendly and knowledgeable. He helps me open a new CD with great rate !
April 8, 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Great experience
Great experience. Francisco was knowledgeable and friendly.
March 26, 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
My customer experience with Joshua Turner
My customer experience with Joshua Turner made my customer experience with First Tech great!
I called for two reasons and received what I was looking to accomplish. Mr. Turner was professional and answered my questions and performed the tasks to get me what I needed. Mr. Turner was kind, patient and gave me the feeling he genuinely enjoyed interacting with his customers. This means a lot to me, and I believe other seniors too, that you aren't made to feel like you're a bother and taking up too much of their time.
With customer representatives like Joshua Turner, First Tech gets an 'A'.
Thank you for the opportunity to express my views on customer experience.
March 23, 2026
Unprompted review
Reply from First Tech - Cupertino
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
A huge gratitude to the assistance and…
A huge gratitude to the assistance and guidance Joshua De Oca and Mithu Sarkar provided me to navigate the process towards correcting a serious issue. Their attentiveness to resolve the issue was phenomenal. Thank you!
March 25, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Very good service
Ms. Mithu she is very nice assistant manager
to always to help me in the First Tech. Credit Union to deposit work.
I appreciate her. She is very good.
3-17-2026 14:08-2026 Tuesday
March 17, 2026
Unprompted review
Reply from First Tech - Cupertino
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Cara was very friendly and helpful
Cara was very friendly and helpful, patience and understanding. Awesome customer service, She answered all my questions and concerns. Thank you it's nice to find friendly people who loves their job
March 4, 2026
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Reply from First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Yolanda Rodriguez Silva
Yolanda Rodriguez Silva was really kind and professional and handle the situation with ease
November 20, 2025
Unprompted review
Reply from First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
great assistance on a new CD
My branch assistant manager, Francisco Aranda, provided excellent detail when I was looking to maximize my return on a CD. He recommended a CD that allowed me to make an additional contribution during the CD term, and also take advantage of any increase in the interest rate offered.
October 5, 2025
Unprompted review
Reply from First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had an enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Eileen was willing to take the time to…
Eileen was willing to take the time to make sure I was getting the right finicial instrument for my needs. A+
October 22, 2025
Unprompted review
Reply from First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Daniel Gouveia is a fabulous person
Daniel Gouveia is a fabulous person. He always leave a positive impression whenever contacted for any issue, support required. Daniel is all time favorite person to work with.
Joshua is a great executive at First Tech Stevens Creek branch
October 7, 2025
Unprompted review
Reply from First Tech - Cupertino
Thank you for your fantastic review! We're thrilled to hear that you had a quick and enjoyable experience. Providing exceptional service is our priority, and your feedback truly motivates us. We appreciate your support and hope to assist you again in the future!
Great service and great rates…
Eileen Alvarez our personal banker at First Tech is consistently excellent at assisting us with our premier account. She helped us set up our CDs and helped us get the most benefit from our savings accounts. She is quick to respond and always gets things done for us.
August 20, 2025
Unprompted review
Reply from First Tech - Cupertino
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Money transfer to an external account
The service representative was very nice and patient as he assisted me with a money transfer involving adding an external account. He explained the process and allowed me multiple opportunities to get the external account linked. I am unsure of which Credit Union location he helped me from. But the service was excellent.
July 29, 2025
Unprompted review
Reply from First Tech - Cupertino
We’ll be sure to pass this along! Our team will be thrilled to hear your kind words.
The representative was very personable…
The representative was very personable and pleasant and insured that all of my questions were clearly answered in a clear and concise way. The personal customer service was outstanding and unique for a bank.
July 29, 2025
Unprompted review
Reply from First Tech - Cupertino
Thank you for your kind words, Julian! 💙
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