"I highly recommend Jason Warren for his exceptional service and outstanding customer care. He went above and beyond, bringing a fantastic attitude and incredible attention to detail to the table. It... See more
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Accounts rep - Sue Pongkhamsing is very helpful and she follows up to make sure any request or issues are resolved quickly. Sue provided information on services offered by First Tech and explains det... See more
I’ve been using the Bank First Teach app, and I’m really impressed! The interface is clean and easy to navigate, making banking tasks simple and stress-free. I love how secure and reliable the app fee... See more
Company replied
1) The prompt and swift response of Mr. Jason Warner 2) Immediate taking care of customer, makes feel someone taking care results to gain trust which is very much needed in terms of the banking 3) D... See more
Company replied
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Houston
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
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About us
Community commitment
Contact
Contact info
1701 City Plaza Drive, 77389, Spring, TX, United States
- +1 855-855-8805
4.7
Excellent
26 reviews
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Reply from First Tech - Houston
We’re always here to help. 🙌
First Tech Credit Union
I’ve absolutely loved banking with First Tech Credit Union! The customer service is truly outstanding—Sue, Stacy, Rachel, and Jason always go above and beyond to make every visit a great experience. They greet me by name every time I walk in, which makes it feel so personal and welcoming. I couldn’t ask for a better team or banking experience!
July 22, 2025
Unprompted review
Reply from First Tech - Houston
Thanks for being a part of the First Tech community, Katherine!
Great customer service.
February 24, 2024
Reply from First Tech - Houston
Hi Marco, thank you so much for the kind words! We strive to provide top-notch customer service, and we're thrilled to hear that you had a great experience with us. If you ever need anything in the future, don't hesitate to reach out. We appreciate your support!
Reply from First Tech - Houston
I’m happy to hear we could help you!
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