The Representative I worked with was very knowledgeable and answered all my questions and was very patient and I was able to learn and understand everything I needed to do. It was also easy getting a... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Shivani at the Nimbus branch of First Tech Credit Union was very helpful and thorough. I appreciated that she answered all my questions and all my goals for the meeting were met.
Shivani reached out to check in on my account and see if there could be any improvements. We were able to identify a number of ways that'd help reduce expenses and increase my savings. She was incredi... See more
Company replied
Shivani Marathe she is very helpful and very kind and knowledgeable about all my first tech applications
Company details
- Federal Credit Union
- also in
- Car Finance and Loan Company
- Credit Union
- Financial Institution
- Financial Planner
- Mortgage Lender
About First Tech - Nimbus
Written by the company
Not-for-profit, member-owned, and committed to your financial wellbeing.
First Tech Federal Credit Union has more than 70 years of experience serving the tech community. We're more than just banking—we're a financial partner for life. No matter what's next on your roadmap, we're here to help every step of the way.
Why choose First Tech?
- One of the largest credit unions in the country
- Money.com’s Best Credit Unions for three years running (2022-2024)
- 2022 American Banker Best Customer Experience (4th in the nation)
- A CNN Best Home Improvement Loan pick for fast funding (February 2024)
- Best Health Savings Accounts by Forbes (February 2024)
- Best Small Personal Loans for fast funding by CNN (February 2024)
Convenience
Access your money and get the help you need easily. With dozens of First Tech locations, more than 5,600 Co-Op branches, 30,000 surcharge-free ATMs, online banking and mobile apps—we have the tools you need to make your banking life easy.
Innovation
First Tech was founded by the visionaries of the tech industry, and that spirit endures today. We serve the world’s most forward-thinking companies—along with their employees and families—with smart digital banking solutions and financial expertise.
Advocacy
As a credit union, we put people over profit. We're committed to strengthening your financial future and improving the communities we serve.
Service
Our members are our only shareholders, which means your success is our success. We offer a wide range of individualized financial services to help members do more with their money.
Security
First Tech keeps you protected 24/7. All checking, savings and money market accounts are insured up to at least $250,000 by the National Credit Union Administration (NCUA), and we employ round-the-clock fraud monitoring, top-notch web encryption and strong member protections.
Make an appointment
About us
Community commitment
Contact
Contact info
8700 Southwest Nimbus Avenue, 97008, Beaverton, OR, United States
- +1 855-855-8805
4.8
Excellent
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Collin was so helpful
Collin was so helpful! I was so nervous coming in to set up a savings account and he made me feel so much better. He even helped me out with additional information on all of the credit card options as I am so overwhelmed trying to make the best decision for me. Thank you, Collin!
May 13, 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Shivani is top notch. She is very knowledgeable & helpful. I always enjoy working with her, she is so pleasant. I also appreciate how thorough she is with each transaction.
shivani Maratha is the best. She always explains each set of the process thoroughly, which I really appreciate. She is very knowledgeable and friendly.
May 12, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I talked to Travis Winslow and was able…
I talked to Travis Winslow and was able to help me with the change that I needed.
May 8, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shiviani marathe has been very helpful…
Shiviani marathe has been very helpful polite and knowledgeable I give her 5 stars
May 8, 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Shivani Marathe is very helpful
Shivani Marathe is very helpful! Super job!
May 6, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Great service!
Shivani Marathe took care of notarizing my document and going over my membership with me. Great experience!
May 4, 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Very helpful branch
Very helpful branch. My Sr financial solutions Rep Shivani was very helpful once again in looking into cards with explanations for everything as well as went above expectations in giving recommendations for employment. Always a good experience.
May 1, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani was very professional and…
Shivani was very professional and helpful addressing to all of our needs and beyond. Thank you so much.
April 30, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
My experience with First Tech Nimbus…
My experience with First Tech Nimbus was a pleasure thanks to Travis who is very knowledgeable and reassuring. He answered all my questions to my safisfaction. I would highly recommend him to any and all customers regarding their banking concerns.
April 27, 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Shivani Maratha was very helpful
Shivani Maratha was very helpful. I feel more confident with my banking skills.
She was a tremendous help!
April 27, 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
Customer care has been great
Travis and Chai have been been amazing with all of the information given!! They’ve made such a daunting appointment feel like a breeze!! Looking forward to working with them!!
April 27, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Shivani Marathe 0
Shivani Marathe 0. Very helpful and friendly. Very courteous.
April 27, 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Always ready to help members. No hassles.
Met with Christopher Ray today and he was working with him and become a Premier member. He was teaching me where my money would make the most money for me. I don’t like banking on line in case someone steals or I lose my iPad. I prefer one one ones to do my banking. I have been with first tech for years and have only had one bad time when someone was using my debit card, without authorization, went to the Nimbus location and they resolved the situation immediately. Very helpful.
April 24, 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
Shivani Marathe was very helpful with…
Shivani Marathe was very helpful with making sure we were getting the most returns in our accounts and as a notary as well.
April 17, 2026
Unprompted review
Reply from First Tech - Nimbus
Thanks for the fantastic review! We love to hear you had a great experience and that our team made such a positive impact. Our team is always here to help, and we appreciate your kind words!
One of the most wonderful bank
We love this branch but the most we love the people working there!
Thank you Shivani, Jose and everyone ❤️!
April 13, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
DO NOT BANK HERE! REGRET IT IF YOU DO
DO NOT BANK HERE UNDER ANY CIRCUMSTANCES! Do not let the good reviews fool you. All is fine until it's not. Atrocious. Classic case of "you get what you pay for". There is not ONE person in the building with a finance degree and not ONE person with more than a couple of years of any experience in banking or finance. Run run run far from this bank. There are so many other better options out there. The Walmart of banking options...
April 2, 2026
Unprompted review
Reply from First Tech - Nimbus
We’re sorry to hear about your experience, Customer. This is not the level of service we strive to provide. Your feedback is important. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
Very helpful information and free…
Very helpful information and free notary service.
March 31, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
I always have a great banking…
I always have a great banking experience,
A big Thank You toShivani Maratha for taking the time to explain the world of technology to me.
Very Happy Member.
March 18, 2026
Unprompted review
Reply from First Tech - Nimbus
We appreciate you posting about your positive experience! Our team strives to provide exceptional service, and it's great to know we stand out. Thank you for sharing your thoughts!
I love First Tech
I love First Tech. Colin is very thorough and offers fantastic customer service
March 17, 2026
Unprompted review
Reply from First Tech - Nimbus
We're so happy to hear about your experience. Our team is dedicated to providing personalized support, and it’s great to know you found the process easy and informative. We appreciate your recommendation and are here to help you on your financial journey!
Customer Service at First Tech is Dead
I have been a member for over 35 years. Today, at the Nimbus office, I asked them to do a wire transfer. There were *2* customers in the branch and 4-5 employees that I could see. They had me wait for 15 minutes, then informed me that the manager said I would have to come back in 1.5 hours for an appointment, because they had other people with appointments coming in 15 minutes. They said it takes 30 minutes to do a wire transfer. I went home and did it on the computer in 10 minutes. Goodbye, First Tech, I'm done.
March 10, 2026
Unprompted review
Reply from First Tech - Nimbus
We’re sorry to hear about your experience, Dave. This is not the level of service we strive to provide. Your feedback is important, and we’ll address this with our team to prevent future occurrences. We hope to regain your trust. Please email to socialreviews@firsttechfed.com with your contact info so we can review with management and follow up with you. Thank you!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.