Fischer  Reviews 

7,722
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Evaluating 580 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the professional and friendly staff, highlighting their efficiency and tidiness during installations. Many people appreciate the excellent customer service, noting helpful explanations and clear communication throughout the process. The products themselves are frequently described as high quality, effective, and contributing to energy savings, providing elegant and efficient heating solutions. However, some customers also noted issues with the installation process, including instances of problematic fitting, units burning out, or initial surveys being incorrect. A few other people also felt that communication and follow-up could be improved, citing difficulties in reaching the company, delayed responses, or challenges in getting warranty repairs addressed promptly.

What people talk about most

Service

Customers had positive experiences with service, often praising the professionalism, friendliness, and... See more

Staff

Consumers generally report positive experiences with staff, highlighting their professionalism, helpfulness,... See more

Product

Clients share positive opinions on product, with many expressing delight and satisfaction with their... See more

Quality

People report positive experiences with quality, with many reviewers expressing satisfaction with the... See more

Customer service

Users describe positive interactions with customer service, highlighting outstanding response rates and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more

Company replied

Rated 4 out of 5 stars

Installers professional, quick, neat and tidy. Radiators good in looks and quality. Explained usage as well as handing over the necessary booklets. Excellent customer service from telephone c... See more

Company replied

Rated 5 out of 5 stars

We had a aquafficient 6 water heater fitted one week ago ,so far very pleased with the unit .Dan and his mate from Leicester did a fantastic job the plumbing work is a work of art, they worked very h... See more

Company replied

Rated 5 out of 5 stars

Fischer didn’t try to sell me their most expensive product but rather the radiator that best suited my heating needs. Installation went smoothly and the installers were very helpful.

Company replied


Company details

  1. Boiler and Heating Service

Written by the company

Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.

Why Choose Fischer?

Written by the company

A Lifetime of Service
With Fischer, our excellent customer service does not end at the sale. Our heating products will be with you for many years, and we promise that we will be too.
Guaranteed Warmth and Comfort
We utilise 75 years of German Engineered Quality to provide the best electric heating systems for our customers. Our knowledge and experience means we can guarantee comfort and warmth and we're proud to have installed thousands of heating systems throughout the UK.
Recommended By Customers
Did you know that 75% of Fischer customers would recommend us to family and friends and 80% of customers say their home is better heated with Fischer electric radiators? Results from a recent customer satisfaction survey undertaken in 2021. (Out of 560 responses).

10 Year Manufactures Warranty!

For Complete Peace of Mind

For Complete Peace of Mind
All our electric heaters are supplied with a complete 10 year manufacturers warranty.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

8K reviews

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4.5

All reviews

(7,722)

559 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent & Professional

The company is reliable on first contact Tom who visited us to see if he could do the job and gave us a reasonable quote and to Tony who fitted the equipment. They are experts in their field and Tony done an excellent job in removing an oil burner and connecting a new electric boiler. Tony took away all the old equipment and left everything tidy. I would recommend this company to family, friends and anyone who is thinking of changing their boiler. Well done guys.

March 25, 2026
Unprompted review
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Reply from Fischer

Good afternoon Joanmarie,

Thank you for the review regarding your installation experience with us when we removed your Oil burner and installed our Electric boiler.

We are delighted that you wpould recommend our services to your family and friends.

Thank you

Team Fischer

Rated 5 out of 5 stars

Engineers polite and engaging

Engineers polite and engaging. Job was completed professionally and to a high standard. I have used Fischer to replace radiators and now water heater.

March 24, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mr March,

Thank you for taking the time to leave a review regarding our service.

It was a pleasure to have installed you.

Please make contact with us if you need anything in the future.

Thank you so much

Team Fischer

Rated 1 out of 5 stars

Fischer heating more expensive than gold

Fischer heating has got to be the most expensive heating in the country, a high usage family house without Fischer heating uses 4500kmh of electricity a year, we have 8 Fischer heating radiators and we are using 6500kwh a month, £25000 to be installed, had a Fischer survey and had installed what they recommended, now can’t afford to turn on, STAY AWAY

February 27, 2026
Unprompted review
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Reply from Fischer

Good morning Brian,

Thank you for taking the time to speak with me.

The customer Mrs. Anderson had a full survey completed prior to installation, during which the product pricing was explained.

The rooms were also measured carefully to ensure appropriately sized heaters were installed to provide sufficient heating.

Mrs. Anderson hasn't raised any concerns to us since the installation date of 16/1/2023

Unfortunately, we are unable to advise on daily usage, as energy consumption can vary significantly depending on a range of factors, including individual usage patterns. If assistance is needed with adjusting the heater settings, we would be very happy to help.

You also mentioned that six of the heaters have been switched off at the plug for some time, while energy usage remains high.

If the heaters are switched off at the mains, they would not be drawing power, so this may indicate that the higher consumption is coming from another source.

If you need any further support, please don’t hesitate to get in touch — we’ll be glad to assist.

Please feel free to contact me on option 5, or our Technical team on option 4.


Thank you, Danny Brewin

Customer Relations Manager

Rated 5 out of 5 stars

I have just had 3 radiators fitted in…

I have just had 3 radiators fitted in my property and I am delighted with them. They look stylish and modern and keep the house lovely and warm. Ryley was the young rep who helped me with the paperwork and finance and made sure that everything went smoothly. The engineer that fitted them did an excellent job, took away my old heaters and cleaned up really well after the work was completed. If you are looking for great radiators and excellent customer service then this is the company to go to. Margaret Moreton

March 24, 2026
Unprompted review
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Reply from Fischer

Good Mrs Moreton,

Thank you for the lovely review regarding your install and your experience with Ryley.

I will ensure that we pass your comments on to Rykley.

Have a great day!

Team Fischer

Rated 5 out of 5 stars

Funds well spent with professional service.

The initial survey was thorough and next stages explained fully.
Installation day....the team were professional and took the time and care to explain everything. They took all the packaging away and cleaned up the brick dust.
The house is now warmer than it has been. The units blend in with the rooms.
Excellent service.

March 25, 2026
Unprompted review
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Reply from Fischer

Good afternoon Valerie,

Thank you for the review and we are glad that you were happy with the excellent service that we provide our customers.

Please feel free to reach out to us if you need any assistance.

Thank you

Team Fischer

Rated 5 out of 5 stars

The two fitters were great

The two fitters were great. Polite and friendly. They explained things carefully.

March 25, 2026
Unprompted review
Fischer  logo

Reply from Fischer

Good morning,

Thank you for the review, and we are glad that you were happy with our installers. If you need any help, please make contact, and we will assist you.

Thank you

Team Fischer

Rated 5 out of 5 stars

An efficient installation

An efficient installation. My bathroom radiator now matches others in my house. Just sad I missed the £250 money off offer.
A nice warm bathroom.

January 20, 2026
Unprompted review
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Reply from Fischer

Good morning,

Thank you for the review. We are glad that you are happy with your 3rd order with us, and we really appreciate the repeat custom.

As always, if you need any help, please contact us, and we will gladly help.

Have an amazing day!

Thank you

Team Fischer

Rated 5 out of 5 stars

I had 3 radiators installed yesterday

I had 3 radiators installed yesterday. From the initial visit to installation I have been impressed with the service this company have offered. The fitter cleaned up any mess as he went along and left after making sure I was happy with everything and showing me how to programme the heaters.

March 25, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mrs Binks,

Thank you for the review and feedback regarding your installation.

I We have relayed the feedback to all those who were involved in your customer journey.

Have a great day!

Team Fischer

Rated 5 out of 5 stars

Excellent service

Excellent service. The electricians and plumber were on time and completed the work well within the two-day schedule. Very friendly, with minimum disruption and left the work area clean and tidy. The customer manager, Danny, on the phone was very supportive and gave reassuring answers to all my queries and questions. The system is working perfectly - I just hope I am not too shocked by the price of my next electricity bill!!

March 16, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mr Morris,

Thank you so much for your review regarding the service that you received from us here at Fischer.

It was a pleasure to help you, and if you need anything in the future please reach out to us, and we will gladly help you

Thank you

Danny Brewin

Rated 5 out of 5 stars

Guys fulfilling installation work were…

Guys fulfilling installation work were first class. Carried out the work efficiently, with skill and kept us updated on their progress. They cleaned away everything and hovered Very impressed

March 24, 2026
Unprompted review
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Reply from Fischer

Good morning,

Thank you so much for the review and we really appreciate the great feedback regarding your experience with us.

Have a great day!

Thank you

Team Fischer

Rated 5 out of 5 stars

Billy arrived at the time requested

Billy arrived and advised us of the products, and where to place them, he arranged the delivery and installation for us, and the team arrived on the day prescribed, installed the heaters and explained the use of the thermostat control very succinctly making sure we understood , they were very polite and professional.

March 2, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mr Rogers,

Thank you for the lovely feedback regarding Billy and the install.
I will ensure that he gets the feedback.

Thank you

Team Fischer

Rated 5 out of 5 stars

A quick, easy and efficient experience.

We were very lucky that someone was available to fit the new water heater within a few days of deciding to have one installed. The entire process was smooth and efficient and everyone involved was polite and friendly. The installation was fuss free and tidy. The unit has only been installed for a week so we cannot comment too much on its efficiency yet but all seems good so far.

March 17, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mr Standing,

Thank you for the great review, and we are glad your installation was fuss-free and tidy.

Please feel free to contact us if you need anything.

Have an amazing day!

Thank you

Team Fischer

Rated 5 out of 5 stars

A trouble free experience.

The Advisor and the Installers were helpful, friendly and professional.
The work was completed ahead of schedule and without mess.
Customer Services followed up the installation and provided all necssary online certificates and manuals.
A very trouble free experience.

March 23, 2026
Unprompted review
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Reply from Fischer

Good afternoon,

Thank you so much for the review. We really appreciate the feedback.

We are glad that you are happy with the Heating advisor, installers, and the follow-up service.

Please feel free to contact us if you need any additional help.

Thank you

Team Fischer

Rated 5 out of 5 stars

Courtesy and efficiency…

I had a boiler and radiator fitted by Fischer and am very pleased with both the products and the service.
Efficient and polite plumbers and electricians who left no mess behind.
Highly recommended

March 20, 2026
Unprompted review
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Reply from Fischer

Good morninig Mrs Nieto,

Thank you so much for the amazing review, and we are glad that you were happy with the service that you received from us.

We pride ourselves on our after-care service, and if you need any help, please reach out to us

Thank you

Team Fischer

Rated 5 out of 5 stars

First class install

To start with we were kept well informed as to time scales, which were all kept. The dates were pre-arranged during the survey. On the day the plumber turned up exactly on time. He had to drain the old heating system and mofify the boiler. He then had 4 radiators to disconnect, and one to modify for electric use only. He made no mess at all and was very friendly and polite. When the electrician turned up, he doubled checked with us that we were happy where the new radiators were to be fitted. When they were installed, he explained in very easy terms how the thermostats were programmed. Again, he was very friendly and polite. I would highly recommend Fischer Future Heating.

March 19, 2026
Unprompted review
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Reply from Fischer

Good morning Mr Barham,

Thank you for the lovely review, and we are so happy that you had a great experience with your installation with us at Fischer.

Please make contact with our aftercare team if you need anything in the future.

Have a great day!

Thank you

Rated 5 out of 5 stars

Good work

The two workmen were polite, efficient and cleaned up when they’d finished

March 16, 2026
Unprompted review
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Reply from Fischer

Good afternoon Mrs Gough,

Thank you so much for the review regarding our installers.

I will be sure to let them know about the great feedback.

Please make contact with us if you have any questions in the future.

Thank you

Team Fischer

Rated 5 out of 5 stars

MY Storage Heaters Were getting old I…

MY Storage Heaters Were getting old I need to change them got in touch with Fische's David came out discussed with him you can't beat his salesman ship. Fischer are up to date electric heaters I liked the technology can't go wrong fitting team was fantastic and from the technical side Danny is only a phone call away.

March 13, 2026
Unprompted review
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Reply from Fischer

Good morning Mr Mason,

Thank you for the review and the amazing feedback regarding your service with us here at Fischer.

As discussed, if you need anything in the future, please make contact with me, and I will gladly help you.

Thank you

Danny Brewin

Customer Relations Manager

Rated 5 out of 5 stars

came on time fitted new radiators…

came on time fitted new radiators removed old and cleaned up mess showed me how to use control units easy to use and will save money

March 19, 2026
Unprompted review
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Reply from Fischer

We’re so happy to hear that you have received a great experience from us. Your review has made our day! Our whole team works hard to ensure that we deliver exceptional service time and again.
Thank you for your review, and we hope to serve you again soon.
Yours sincerely
Team Fischer

Rated 4 out of 5 stars

The fitters were polite and helpful

The fitters were polite and helpful. This was particularly useful because I am disabled.

March 13, 2026
Unprompted review
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Reply from Fischer

Good morning Mrs Jeffs,

Thank you so much for the lovely review, and we are so happy that you found our installers to be polite and helpful during your install.

Please make contact with us if you need anything in the future and we will be more than happy to help.

Thank you

Team Fischer

Rated 5 out of 5 stars

The electrician who came to fit my new…

The electrician who came to fit my new fischer radiators was a very competent and polite person he showed me everything I needed to know to operate the timer he tided up after himself and left the area were he had been working clean

March 17, 2026
Unprompted review
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Reply from Fischer

Good morning Mr Whitaker,

Thank you for writing your review about your experience with us.

We are thrilled that the installers were polite and explained how our products work.

Thank you

Team Fischer

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