I have Fischer classic heaters throughout my property. The sales team and fitters are always friendly and quick, come on time and tidy up after themselves. The system, which I put in to replace oil-f... See more
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Fischer has been manufacturing and supplying electric heating solutions for over 75 years and has installed thousands of electric heating systems in UK homes. We offer a full range of highly efficient electric space and water heating solutions including HeatCore radiators, air source heat pumps, electric boilers, and electric water heating. Did you know that 75% of Fischer customers would recommend us to their friends and family? If you are looking to replace your heating systems with a sustainable alternative, please do get in touch for a chat, or order your free catalogue to browse our products. The Future is Electric, The Future is Fischer.
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5 Merchant Square, W2 1AY, London, United Kingdom
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Buying a house which was all electric, we were looking for a solution to hot water and heating.
After doing some research Fischer seemed to be the only answer. They took out all our old storage heaters from the 1980s and immersion tank, and fitted new heaters with independent controls and the aquafficient unit for hot water. We now have no tanks and a great shower running off the mains. Martin Sando explained everything and did demonstrations at our initial appointment and was happy to amend our plan when we changed our mind on something. The plumbers Alex and his assistant and Ash and Chris the electricians were efficient, mindful and tidy, explaining as they went and left no mess. All completed in around 4 hours.
We now have a modern, efficient and cost effective system which is easy to use. Not the cheapest option but solved all our requirements in one easy step.

Reply from Fischer
Excellent system. Very neat and tidy removal of my old boiler and radiators plus install of the new by helpful engineers.

Reply from Fischer
To the point and gave options for installing

Reply from Fischer
The whole experience from start to finish was brilliant, having read previous reviews that were also brilliant I was sceptical that they were possibly too good to be true, but I needn’t have worried, from the removal of our old heating system to the installation of of five radiators and hot water unit was superb.We couldn’t fault the plumbers and electricians who bent over backwards to make this happen, well done Fischer,

Reply from Fischer
Great service, great product, very pleasant installation guys

Reply from Fischer
I am very disappointed in the customer service provided by this company. My 85 year old mother was really happy for her Fischer heaters and bathroom heater to be installed. The installation was rushed and my mother was not shown how to program the heaters. The bathroom heater is far too big for her small bathroom and the thermostat is right down at the bottom and a very small screen and trying to get help from the technical support team has been extremely difficult and frustrating. I am awaiting a response from my written complaint and will hope to get this issue resolved. Please be careful when using this company.

Reply from Fischer
We have bought several products with Fisher, and as well as saving money on our heating bills the service has been fantastic and very helpful.
They have great products that work very well.

Reply from Fischer
The radiators were installed with no disruption AND I’ve got a warm conservatory.

Reply from Fischer
Excellent service and product. Never had a shower like it, especially after having a new bathroom fitted!
Sam the fitter was tidy and polite and explained the functions perfectly and Becky in customer services was simply lovely over the phone when I paid my balance. Best money spent and cheaper than so many others. Highly recommend 5*

Reply from Fischer
We were so pleased with the first heater we had installed in the hallway a few years ago, it made perfect sense when the old heater in the lounge needed replacing; it had to be another Fischer heater. Brilliant service from the heating advisor to the office staff who booked the appointment, and the installation engineers, who were polite, friendly, and very knowledgeable. Nothing was too much trouble, a real credit to the company.

Reply from Fischer
So I inherited a house in which my father had installed Fischer electric radiators about 10 years ago. I find these effective at heating rooms though I like to control them individually on a daily basis rather than rely on a set timer. When I am not there they tick over on a frost setting protecting the house. I have now replaced an old emersion hot water tank with a Fischer Aquafficient 6 water heater. I went for this for two reasons. Reliability and effectiveness of the radiators. A discount for being an existing Fischer customer. Installation did not quite go to plan. The plumbing in of the water heater and removal of the old system was very efficient and tidy. However the electrician who arrived on the same day could not connect the controller. He admitted that having not seen the job before hand he did not bring sufficient trunking for the cable run. So this did not happen for a couple of weeks. I could not be present but have since seen the job and am very happy with the quality of the work. I had hot water straight away by using an existing socket so was not left without hot water. Overall I realise these are not the cheapest products but I commend their reliability and effectiveness. Throughout the water heater install I have been contacted by customer service and believe they genuinely wanted this to work for my convenience and satisfaction. So far delighted with the hot water supply. It has increased the comfort in the house.

Reply from Fischer
Great product, exceptional installation team, great communication throughout. Couldn’t have asked for more.

Reply from Fischer
The planning, instalation and customer information was brilliant. In fact the installation was a day earlier as a free slot was available. The sales, plumbing and electricians interacted with each other very well, so the job was smooth and efficient. Thanks to the team.

Reply from Fischer
Professional and efficient approach. Very pleased with the products and the energy efficiency.

Reply from Fischer
Sales person was friendly and knowledgeable, fitter was prompt on the day, swapped out my old storage heater for the new one and advised how it works and left me with instructions and thermostat/ programmer . I'm happy I made the right choice.

Reply from Fischer
Work completed to very high standard within the time frame. Both Plumbers and Electricians were at the top of their game.

Reply from Fischer
The gentleman were quick and efficient. The system is working really well. Definitely money well spent

Reply from Fischer
Two technicians came to fit two heaters and move two plug sockets. They were very polite, professional and respectful. Everything was done in good time. All the rubbish was removed, as it gets recycled by Fischer. They explained how to use the heaters with the remote control. The heaters look fantastic and the service was amazing. Also received a follow up call the next day. 100% happy. Witham, Essex.

Reply from Fischer
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