Fisher & Paykel (United Kingdom) Reviews 

So lovely. Great service. Nothing was too much trouble for Ash.Solved the problem in seconds. Fabulous experience

Jiy, thank you very much for coming out and helping us and answering all my questions. Great job and fabulous service! Much appreciated

I bought one of Fisher & Paykel’s expensive two-drawer dishwashers because I loved the concept and spent a lot of time researching which companies made them. Unfortunately, it has turned out to be the worst purchase I’ve ever made.

From the day it was delivered, the buttons never worked properly. At first, I thought it was user error, so I kept reading the manual and trying different settings. Over the years, however, it became obvious that the dishwasher itself was faulty.

I have had countless engineers visit my home, and not one of them managed to fix the constant bleeping. They even sent a specialist, who also couldn’t resolve the issue. One engineer admitted they just kept replacing parts rather than replacing the dishwasher itself.

I have never been able to use the top drawer properly since the day I bought it. After years of complaints, endless engineer visits, and numerous replacement parts, the last engineer discovered that a copper coil, which should have been fitted from the start, had never been installed. He explained that without it, the dishwasher could never have worked correctly.

For years, I had to keep switching the dishwasher off at the plug because it would constantly bleep and randomly change from one setting to another. It was never properly aligned or fitted with the correct parts, so the fault was never truly fixed.
Now we don’t have beeping, but we can’t use the top unit (stilllll)

After all of this, Fisher & Paykel’s solution was to offer me a discount on buying another one of their dishwashers, which would still have cost me around £1,500.

I find that completely unacceptable for a premium appliance that has never worked properly from day one. Based on my experience, I would never recommend Fisher & Paykel to anyone.

Jiy arrived on schedule, was very knowledgeable about potential issues with both appliances and was able to service and address the problems extremely efficiently. When he left everything is working well and I feel confident that the problems have been sorted. Thank you. Excellent service visit. Sophia

Dean you were the absolute best !
Super efficient service, friendly and approachable.
Came to repair my ice machine but sorted a dishwasher problem at the same time.
The repair service lives up to the high standards of the appliances which is rare these days.
I’m one happy customer

On time, good coms and information from Ash

Jai was brilliant. Friendly and efficient. Such a good service from start to finish. Very happy!

We have had a few two draw dishwashers in various houses and they have always been really good and reliable. However we did experience an issue and Fisher and Pakel sent Adam out and he fixed the problem very quickly and even though it was just outside the 5 year warranty he spoke to his manager and they agreed to fix it at no cost. Absolutely delighted and great service - thank you

Second time Adam has been to me and both times he has been great. He explains everything clearly, efficiently mends what’s gone wrong goes above and beyond to even hoover behind my fridge when he’s pulled it out. Fisher Paykel are lucky to have a guy like this.

Ash was great, quick and knowledgeable. Many thanks!

Robin was extremely knowledgeable polite and courteous. Thank you for coming out and sorting out our troublesome fridge freezer.

Thank you!

Ash was very informative on how to use my machine to best effect. great tips. etc

Jiy did a brilliant job and was very polite and communicated well.

Fantastic support and full service. Diagnosed the issues immediately and fixed just as quickly. Delighted. Was worried I’d have to buy new.

Ash was great and quickly solved the issue …totally recommended !

Visit from Ash, great service and advice! 5 Stars.

Ash did a great job. He not only fixed the non-performance problem, but also educated us about the operation of the dishwasher, and pointed out a potential problem we will have with the sink. Thank you.

Jessie arrived when he said he would. A very pleasant gentleman. Carried out the repairs in a professional manner. Explained to me what is required l. Left the kitchen as he found it in a clean and tidy condition.

Great service. Friendly, knowledgable engineer.

Dean was very helpful and talk me through everything that was wrong with my micro wave.

It was fixed very quickly and they tidily