Came here to leave a positive review and was really surprised to see the bad ones! I'm not in the best health so struggle to get insurance so was amazed by the good price offered. Also I had to make a... See more
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Had to cancel holiday 2days before holiday departure due to being rushed into hospital . seriously ill .fit 2 travel and brokersure stepped in and have sorted my claim out .within 5working days of fir... See more
Booked my travel insurance in Jan this year for our holiday to North Cyprus which was cancelled by your operator on Tuesday 18 Aug 2020. Contacted Fit2travel on 19 Aug for refund of insurance premium.... See more
Company replied
You’re not worthy of one star more like minus 100. DO NOT INSURE they are absolute rubbish. Like many others we had our holiday cancelled and Brokersure would not let us change dates unless we told th... See more
Company replied
Company details
Written by the company
Our travel insurance is designed to make getting covered for your holiday as quick and easy as possible. There are plenty of great reasons to choose Fit2Travel.co.uk so why not check our competitive levels of cover and prices.
Contact info
Brokersure Ltd, Digital House, CO5 9SE, Feering, Colchester, United Kingdom
- 0330 880 1791
- enquires@fit2travel.co.uk
- www.fit2travel.co.uk
3.3
Average
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I will actually give you no stars but…
I will actually give you no stars but cannot do that. My son Henry, was on holiday in Cuba at the beginning of the month with the Fit 2 Travel Platinum Insurance. He fell ill in Cuba, was taken to hospital and diagnosed with pancreatitis. Trying to make a claim on his behalf has been nothing but a joke as the insurance company are doing everything possible to try and discredit him, finding all sorts of excuses why you don't have to pay out anything, largely based on completely wrong notes. Because drink is seen to be one of the main causes of pancreatitis, he was labelled an alcoholic by the hospital, and Fit 2 Travel are using this as the excuse for not making a payment for his illness. One thing he is NOT is an alcoholic. Currently my son is very unwell in the Queens Medical Centre in Nottingham an the consultants are not sure he will live. The pancreatitis has aslo damaged his brian in 3 places but the extent of this damage will not be known until he is fully awake. Currently, he is sedated for much of the time
I have spent over £66,000 to repatriate him via air ambulance and will be getting a bill of around £25,000 for his hospital stay. I may also be faced with solicitors bills to try to get this put right. My next stop will be to discredit the company via the BBC programme Watchdog.
Keith Ambrose.
February 10, 2019
Unprompted review
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Do not use this travel insurance…
Do not use this travel insurance company. Their platinum travel insurance policy doesn't even cover cancelled flights!
September 10, 2018
Unprompted review
Reply from Fit2travel
Thank you for taking the time to share your feedback with us.
We are very sorry to hear you were unhappy with the experience you have received on this occasion.
The Fit2 Travel Team
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