FJackets.com Reviews 2,201

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the soft and supple leather, and the stylish designs that garner many compliments. The fit is frequently described as perfect, with many appreciating the accurate sizing and tailored feel. Reviewers also commend the excellent customer service, noting the helpfulness, quick responses, and efficient handling of exchanges and returns. Delivery is consistently fast, even for international orders, and products arrive well-packaged and in pristine condition. However, some people were dissatisfied with the quality of certain items, describing them as cheap and not feeling like genuine leather. There were also occasional issues with delivery delays and unexpected charges for taxes or tariffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction that... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast shipping, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and seamless,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

F Jackets are simply amazing!

F Jackets are simply amazing!!
I’ve ordered from them before but I stupidly hung my 1st leather jacket up and my cats started climbing it!
This time I will be more careful.
I ordered from the men’s range because I’m a chunky girl. The leather jacket is a hooded one. It is so amazing.
I was actually gutted when the sun came out because I wanted to wear it.
The quality is amazing, soft leather and very nice cuffs. The hood is detachable!
Delivery was quick and I could track the delivery. Receiving a text on the day of delivery telling me I had an hour delivery slot.
Brilliant price too, I wasn’t expecting this quality for the money.
Today 2nd May. It’s nice and cool. So I will be out and about in it today.
I just don’t want to take it off lol

April 17, 2026
Unprompted review
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Rated 5 out of 5 stars

Top quality

Fantastic company, beautiful jackets, i bought two, for me and wife, quality is up there with the best, fit is amazing, we already wear them with pride an confidence, thankyou FJackets.

April 1, 2026
Unprompted review
Rated 5 out of 5 stars

F Jackets sells quality leather…

F Jackets sells quality leather jackets. They make the process seamless from ordering to shipping. Although I had to size down from medium to small- the exchange was a breeze. If you’re on the fence about ordering- go for it you won’t be disappointed.

April 10, 2026
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Rated 5 out of 5 stars

Very good product

Very good product, well made and great fit if you follow their size guide. Customer service is excellent!

April 13, 2026
Unprompted review
Rated 5 out of 5 stars

Low quality jacket

Great customer service.

March 30, 2026
Unprompted review
FJackets.com logo

Reply from FJackets.com

Hi John,

Thank you for taking the time to share your experience. Your feedback means a great deal to us, and we sincerely apologize that your order did not meet the quality standards FJackets is known for.

We want to assure you that your FedEx return shipping charges are fully covered by us, no questions asked. Our Customer Support Supervisor has personally reached out to you with the refund confirmation, and she will continue to follow up until the refund has been successfully processed and received by you.

For any pending concerns, she remains your dedicated point of contact and is committed to seeing this through to a complete resolution.

At FJackets, every jacket goes through a thorough quality process before it reaches our customers, and we hold ourselves to a high standard with every order. We regret that this was not reflected in your experience, and we are grateful for the opportunity to make it right.

Your satisfaction is our priority, and we truly value you as our customer.

Warm regards,
Team FJackets

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Rated 5 out of 5 stars

Frequent Purchaser

I have purchased at least 10 items over the last 2-3 years. Every one is spectacular . I have received positive comments on each. I continue to find great new items , while I add from the tradiditional ones

April 21, 2026
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Rated 5 out of 5 stars

Very very happy

I’m 5’7’’ and wear size 8 clothes. Although the measurements chart put me slightly into medium size I went with my gut and ordered size small, and this was the right decision.
The jacket fits very nicely. It is lightweight, comfortable and very warm.
The overall experience from order to delivery was seamless, with regular updates and tracking for the parcel.
I would highly recommend F Jackets.
Thank you.

April 20, 2026
Unprompted review
Rated 5 out of 5 stars

Stylish & comfy

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different style. Return was very easy & quick. Once my return was received it wasn't long before I received the new jacket. Customer service was impeccable & kept me updated throughout the process.
My leather jacket is very stylish & getting compliments whenever I wear it. You can dress up or down & it gives the same sense of elegance.
Thank you Fjackets!

March 20, 2026
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Rated 5 out of 5 stars

Beautiful quality jacket

Beautiful quality jacket and very reasonably priced. Great fit for my petite frame. Took longer to arrive as jacket was made in Pakistan and affected by the war in Middle East but F1 emailed to explain, so that was fine.

March 29, 2026
Unprompted review
Rated 5 out of 5 stars

Perfect Jacket, Amazing service!

Absolutely love my jacket, it looks exactly as the picture, it was well packaged.

There was a slight delay with the shipping (2 days late) but F jackets proactively reached out apologised and offered a £20 refund for the delay.

Both item and service were spot on and will definitely use again.

March 11, 2026
Unprompted review

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