FJackets.com Reviews 2,201

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 495 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, often highlighting the soft and supple leather, and the stylish designs that garner many compliments. The fit is frequently described as perfect, with many appreciating the accurate sizing and tailored feel. Reviewers also commend the excellent customer service, noting the helpfulness, quick responses, and efficient handling of exchanges and returns. Delivery is consistently fast, even for international orders, and products arrive well-packaged and in pristine condition. However, some people were dissatisfied with the quality of certain items, describing them as cheap and not feeling like genuine leather. There were also occasional issues with delivery delays and unexpected charges for taxes or tariffs.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, with many customers expressing satisfaction that... See more

Quality

Consumers find quality to be positive, with many reviewers expressing satisfaction with the product's... See more

Delivery service

People report positive experiences with delivery service, often highlighting prompt and fast shipping, with... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy and seamless,... See more

Customer service

Customers consistently note positive experiences with customer service, often describing it as excellent,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Superb cognac jacket for my wife. Such beautiful styling and strikingly attractive colour… both the shade and design hit you in the eye and scream quality. Fits her to a tee as did the red jacket... See more

Rated 5 out of 5 stars

Had two jackets from here now, a blazer type and the tan biker jacket. The blazer I ordered the wrong size initially, return and exchange was quick and easy had loads of compliments. The tan biker ja... See more

Rated 5 out of 5 stars

I ordered my 1st leather jacket from Fjackets & the whole experience was fantastic! I initially ordered a medium which was too big for me so I had to return it for a smaller size & a different styl... See more

Rated 5 out of 5 stars

Couldn't be happier with my experience with F Jackets! Seriously. The prices are outstanding, the options are great and their customer service is out of this world. Being that the suit shipped from ov... See more


Company details

  1. Outerwear Store
  2. Leather Coats Store
  3. Men's Clothing Store
  4. Women's Clothing Store

Written by the company

Over 55,000+ happy customers trust FJackets. Explore our official brand for the latest leather outerwear for men and women.


Contact info

4.8

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Replied to 94% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I love

I love. The coat, the company, The Universe gave this all to me...

April 5, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Great choices

Great choices, excellent customer service. I purchased several Jackets and all are size perfect and oh, so comfortable.
Shipping was also prompt, and packaging is reassuring.
I am so impressed I purchased one for my sister.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Best Leather Jacket on the Internet

Searched for an authentic leather jacket company and came across FJackets. I have ordered 3 jackets from them and I am very happy with all three purchases. The colors are amazing, the fit is perfect. The jackets are warm, stylish and very soft.
I love my new purchases.

March 10, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Sharp look, perfect fit, and outstanding quality

I recently purchased the black suede trucker jacket from FJackets and they delivered the quality and look I was expecting. The fit was spot-on, the suede feels soft and high quality, and the jacket has a sharp, confident look that stands out without being flashy. Packaging was excellent and delivery was faster than expected. For the price, this was an outstanding value, and I’ll definitely consider ordering again. I’ve now purchased three leather pieces in total - one from FJackets and two additional leather jackets from related lines - and all have exceeded my expectations.

March 14, 2026
Unprompted review
Rated 5 out of 5 stars

Back to the age when men were men…

I’m really picky about my clothes, have to admit that… For me everything that I wear it should be kinda time travel portal to a certain time when men were men. Now I have bought the second one from this company and what can I say. The James Dean feeling is back! You don’t buy one? Great for me, I’ll take myself all women’s compliments. Look at me! 🤣🤣🤣

March 28, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I ordered a suede jacket

I ordered a suede jacket. When it came I tried it on and it fit perfectly. I have worn it several times and have gotten many compliments. It is very soft and just the right weight for our weather here in Oregon.

March 28, 2026
Unprompted review
Rated 5 out of 5 stars

Super fast delivery for an overseas…

Super fast delivery for an overseas company. The jacket arrived well packaged and upon opening I was shocked/surprised at how soft and supple the leather was. It is so lovely and easy to wear that I can't stop wearing it (which is the idea).

February 19, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent, reassuring customer services provided throughout. Changing the size of a coat I now cherish was dealt with very cooperatively by and progress updates were positive and courteous. During a time when global issues challenge logistical processes with so many companies, I have been very impressed throughout with support, updates and results which were required as a result of me wishing to alter the size of the coat I first ordered. Thumbs up to the team at FJ Jackets.

March 24, 2026
Unprompted review
Rated 5 out of 5 stars

I love my leather jacket

I love my leather jacket. The quality is exceptional and I get many compliments when I wear the jacket.! The price point was great!

March 16, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

Gorgeous jacket

Gorgeous jacket. Well made with not a thread out of place. Quality leather that is soft but not lightweight. A quick chat with the website chatbot ensured I ordered the right size for a perfect fit. Highly recommended.

February 9, 2026
Unprompted review
Advertisement
Rated 5 out of 5 stars

I absolutely love this company

I absolutely love this company. I have purchased 4 leathers jackets from them within a 2 months time and they are perfect. The quality and the size were was just right. When I ordered the first one, I had reservation not knowing what to expect. I will probably order more items from this company in the future.

March 4, 2026
Unprompted review
Rated 5 out of 5 stars

Quality and friendly prices

Quality product at surprisingly friendly prices. Softer & better quality leather than I expected.
Combined with great customer service I would look here for any future purchase.
I made several changes after ordering including size & color.
Customer service worked with me to deliver exactly the jacket I wanted

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Fjackets the ONLY online store I trust…

Fjackets the ONLY online store I trust completely.
I've bought two jackets on Fjackets and the quality of the merchandise combined with the top notch customer service really will surprise the average person who's nervous about buying clothes online. I can't recommend them enough.

February 1, 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look