Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. #1 of 7 best companies in Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great service

Great service, timing, and product!!

February 2, 2026
Flags.com logo

Reply from Flags.com

Thank you for the review! We're so glad everything from service to delivery to the product met your expectations. We truly appreciate your support!

Rated 5 out of 5 stars

Flags are beautiful!!

February 2, 2026
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Reply from Flags.com

Thank you so much for your kind words! We’re delighted to hear you love the flags, it truly means a lot to us. We appreciate your support!

Rated 5 out of 5 stars

Great company ~ great flag

Received my flag and it is good quality. Weather had delayed it, but the woman I spoke with went out of her way to track it down and I am very impressed and grateful.
Thank you Flags.com

January 28, 2026
Flags.com logo

Reply from Flags.com

Thank you for sharing your experience! We’re so pleased to hear that you’re happy with the quality of your flag.

We truly appreciate your patience with the weather delay, and it means a lot to know that our team member was able to assist and make things right. We’re very proud of the care our staff puts into helping our customers.

Thank you again for your kind words and for choosing Flags.com!

Rated 5 out of 5 stars

Beautiful flag!

Easy ordering, fast service, great and high quality flag.

January 28, 2026
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Reply from Flags.com

Thank you for the fantastic feedback! We’re so glad to hear the ordering process was easy, the service was fast, and that you’re happy with the quality of your flag. We truly appreciate your support!

Rated 5 out of 5 stars

Got everything I wanted

Got everything I wanted. Great communication.

January 26, 2026
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Reply from Flags.com

That’s wonderful to hear, thank you so much for your kind feedback. We truly appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

I placed an order and received the…

I placed an order and received the product in a timely fashion
No problems or issues

January 26, 2026
Flags.com logo

Reply from Flags.com

Thank you for taking the time to share your experience! We’re glad to hear that your order arrived promptly and that everything went smoothly with no issues. Your feedback means a lot to us. We appreciate your support!

Rated 5 out of 5 stars

We Loved the flag

We Loved the flag . Great quality

January 28, 2026
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Reply from Flags.com

Thank you so much for your wonderful feedback! We’re thrilled to hear that you loved the flag and are happy with the quality. We appreciate your support!

Rated 4 out of 5 stars

Flag pole of good quality

Flag pole of good quality, delivery was timely.

January 26, 2026
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Reply from Flags.com

Thank you for your review! We’re glad to hear you’re pleased with the quality of the flagpole and that it arrived on time. We appreciate your feedback and hope to earn that fifth star on your next order.

Rated 5 out of 5 stars

Quality Flags Made in the USA

I've been ordering my flags from Flags.com for many years because of the quality of the flags, which are made in the USA, and because my shipment usually ships within 1 to 2 days after I place the order.

January 26, 2026
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Reply from Flags.com

We’re happy to hear that you value our Made in the USA flags and fast shipping. Your loyalty means a great deal to us. Thank you for your continued support!

Rated 5 out of 5 stars

Exactly what I wanted.

Exactly what I wanted prompt and helpful. A repeat customer and will be back again.

January 21, 2026
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Reply from Flags.com

Thank you so much for your kind words! It truly means a lot to us to have your continued trust as a repeat customer. We look forward to welcoming you back again soon and providing the same great experience every time.

Rated 1 out of 5 stars

Delivery was expensive and delayed by…

Delivery was expensive and delayed by FedEx due to weather concerns in FL. When I contacted customer service they were rude and dismissive.

January 22, 2026
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Reply from Flags.com

We’re sorry for the frustration caused by the nationwide FedEx weather delays and apologize if our response came across as dismissive. Your order did ship on time, and the delay was outside of our control. We appreciate your feedback and encourage you to contact us at customerservice@flags.com
with any questions.

Rated 5 out of 5 stars

Professional and prompt

I had an issue with my first order and flags.com remedied it immediately.

January 21, 2026
Flags.com logo

Reply from Flags.com

Thank you for sharing your experience! We’re glad we could quickly resolve the issue with your first order and that you’re happy with the outcome. We appreciate your trust and your support!

Rated 5 out of 5 stars

Quality

Quality. Communication regarding delays in shipping.

January 22, 2026
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Reply from Flags.com

Thank you for the 5-star review! We’re thrilled you were happy with both the quality and our communication regarding shipping. Your feedback means a lot to us!

Rated 5 out of 5 stars

Pleased

Flag arrived quickly. Great quality

January 15, 2026
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Reply from Flags.com

Thank you for your kind feedback! We’re delighted to hear that your flag arrived quickly and that you’re happy with the quality. We really appreciate you taking the time to share your experience and hope you enjoy your purchase.

Rated 5 out of 5 stars

Reliable and Good value

I've ordered from them on several occasions and they arrived quickly and been packaged well. I will use them in the future.

January 13, 2026
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Reply from Flags.com

Thank you so much for your continued support and loyalty! It means a lot to us that you keep coming back, and we truly appreciate your recommendation. We look forward to serving you again in the future!

Rated 5 out of 5 stars

These are very high quality outdoor…

These are very high quality outdoor flags.

January 13, 2026
Flags.com logo

Reply from Flags.com

Thank you so much for your kind feedback! We’re really glad to hear that you’re happy with the quality of our outdoor flags. Quality and durability are very important to us, so it’s great to know that came through. We truly appreciate you taking the time to share your experience.

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