"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more
I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more
Company replied
When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more
Company replied
Company details
- #1 of 7 best companies in Flag Store
About Flags.com
Written by the company
At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.
Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.
We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.
Ready to explore our collection? Click below and #flyproudly!
Free Services to Make Life Easier!
Written by the company
- Half Staff Alerts via Email & SMS
- Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
- Flag Flying Holiday Calendar in Your Pocket
- We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
- Veteran-Founded & Family-Owned
- Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.
Contact info
1395 NW 17th Ave, Suite 112B, 33445, Delray Beach, United States
- 800-858-8776
- customerservice@flags.com
- www.flags.com
4.8
Excellent
3K reviews
Replied to 93% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy web site
Easy web site. Kept me informed of shipping date. When I did not like one of the three flags I received, the website allowed me to describe my problem. The company promptly sent me an apology and a code to send it back. I received a refund within two business days of mailing it back. Very pleased with customer service!
December 29, 2025
Reply from Flags.com
Thank you for the great review! We’re glad the website, shipping updates, and return process all worked smoothly for you. It’s wonderful to hear you were happy with our customer service, we appreciate your business and your feedback!
Reply from Flags.com
Thank you for the kind words! We’re glad to hear you were happy with both the customer service and the quality of your flag. That combination means a lot to us, and we appreciate you taking the time to share your experience.
Reply from Flags.com
Thank you so much! We truly appreciate your continued support and are glad to hear you’re happy with both our products and customer support.
Reply from Flags.com
Thank you so much! We truly appreciate your support. Thanks for choosing Flags.com!
Second flag & still happy
This is my second flag from flags.com, after buying the first with a flagpole at a home show. I love working with these people! They're patriotic, upbeat and have very helpful tips for taking care of the flag. I recommend them 200%.
December 18, 2025
Reply from Flags.com
Thank you so much for your wonderful review and for being a repeat customer! We truly appreciate your kind words and support. Your recommendation means everything. Thank you for supporting Flags.com!
They were prompt
They were prompt, informative, and accommodating. It was near Christmas and the flag I wanted was out of stock. I was a little disappointed, but was so happy when it was delivered before Christmas. I called and talked to a customer service representative. She was wonderful, caring and pleasant. The flag came the same day I talked with her.
December 19, 2025
Reply from Flags.com
Thank you so much for your kind review. We’re thrilled to hear that your experience with us was a positive one, especially during the busy holiday season. While we’re sorry the flag was initially out of stock, we're so glad it arrived in time for Christmas and exceeded your expectations. It’s wonderful to hear that our customer service representative made such a great impression. Your words truly mean a lot, and we’ll be sure to pass along your praise to the team. Thank you again for choosing us. We hope your flag brings you joy for years to come.
Reply from Flags.com
Thank you for your feedback and for trying our 2026 digital download calendar. We're sorry to hear it wasn't quite what you were hoping for. We completely understand the preference for a hard copy calendar. While this particular product is digital-only, we appreciate your input and will definitely take it into consideration as we plan future offerings. If there’s anything else we can do to help or if you have further suggestions, we’d be delighted to hear from you.
They need to start making the POW/MIA…
They need to start making the POW/MIA flags 4x6 in polyester please.
December 18, 2025
Reply from Flags.com
Thank you for your feedback and for your support of the POW/MIA flag. We truly appreciate it. We understand the importance of having the right size and material, and your suggestion for a 4x6 polyester version is a valuable one. We've passed it along to our product team for consideration as we look to expand our offerings. Thanks again for sharing your thoughts and helping us improve!
Got just what I ordered and received it…
Got just what I ordered and received it quickly.
December 11, 2025
Reply from Flags.com
Thank you so much for your feedback! We’re really glad to hear that your order arrived quickly and exactly as expected. That’s always our goal, and it’s great to know we delivered. We truly appreciate you taking the time to share your experience.
I thought I ordered 3 x 5 flag
I thought I ordered 3 x 5 flag, but tha is not want I got.
December 9, 2025
Reply from Flags.com
Thank you for your review. We took a look at your order and can confirm that a 16" x 24" American flag was purchased. We're sorry for any confusion, and we want to make sure you're happy with your purchase. A member of our customer service team will be reaching out to you shortly to help set up a return if you're interested.
Awesome Gift
My husband and I received one from his parents as a Christmas gift. I loved it so much I bought one for my brother.
December 9, 2025
Reply from Flags.com
Thank you for sharing! We're so glad you loved it enough to gift one to your brother, that means the world to us. Wishing you and your family a wonderful holiday season!
"I was skeptical about ordering online
"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully embroidered stars.
It has already survived several high-wind storms without a single fray. Knowing it’s authentically Made in the USA makes flying it feel even better. If you want a flag that actually lasts and looks professional, don't waste your money anywhere else."
November 13, 2025
Unprompted review
Reply from Flags.com
Thank you for the great review! We're thrilled the quality and durability of your flag exceeded expectations, especially in tough weather. Thanks for choosing Flags.com!
Quality Product.
December 5, 2025
Reply from Flags.com
Thank you for your kind words! We're so pleased to hear you’re happy with the quality of our product. Your satisfaction means a lot to us, and we truly appreciate you taking the time to share your feedback.
Just whati wanted.
Product was everything I was hoping for. Post office left a lot to be desired. A direct route from you to me was 900 miles. Route taken by post office was 2,000 and was in transit for 8 days.
December 4, 2025
Reply from Flags.com
That’s quite the journey indeed! Our apologies on behalf of USPS. We're thrilled the product finally made it to you and lived up to your expectations!
Ease of ordering flags
December 3, 2025
Reply from Flags.com
Thank you for your feedback! We're so glad to hear that you found the ordering process easy. That's exactly what we aim for. We appreciate your support!
A great experience.
Great product's for sure! And great customer service, outstanding!!
December 2, 2025
Reply from Flags.com
Thank you! We're glad to hear you’re enjoying the products and had a great experience with our customer service, it really means a lot!
Great selection of flags and sizes.
Great selection of flags and sizes.
Customer service was prompt when I had a question.
December 2, 2025
Reply from Flags.com
Thank you for the kind words! We're glad you enjoyed the flag selection and that our customer service could assist you promptly.
I ordered online very easy and fast
I ordered online very easy and fast, Delivery of my merchandise was received in a week of ordering, Definitely will recommend to everyone that wants American Products and run by a American run Company
December 1, 2025
Reply from Flags.com
Thank you so much for your kind review! It means a lot to us that you'd recommend us to others, especially for those looking for American-made products from an American-run company. We truly appreciate your support!
Fast delivery
December 4, 2025
Reply from Flags.com
Thank you for your review! We're glad to hear your order arrived quickly. We know how important prompt delivery is. If there's anything else we can do for you, we're always here to help!
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