Flags.com Reviews 2,879

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 389 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting the durable materials, strong stitching, and vibrant colors that last. Many consumers appreciate the efficient delivery service, with orders arriving promptly and often sooner than expected. The overall ordering process is frequently described as smooth and easy, with many people expressing satisfaction with the service provided. However, some people were dissatisfied with certain aspects, such as receiving the wrong product or a product that did not match the description. A few customers also experienced delays in receiving their orders, and some felt the quality of certain items, like flagpoles, was not as robust as anticipated.

What people talk about most

Product

Reviewers express satisfaction with the product quality. Many customers praise the durability, stitching, and... See more

Quality

Customers had positive experiences with quality. Many reviewers praise the high quality of the flags, noting... See more

Delivery service

Clients share positive opinions on delivery service, frequently highlighting the speed and efficiency of... See more

Order

Users describe positive interactions with order. Many customers praise the easy ordering process, fast... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fast service and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I was skeptical about ordering online, but the quality from Flags.com is incredible. Unlike the thin, printed versions I’ve bought elsewhere, this flag features heavy-duty stitching and beautifully... See more

Company replied

Rated 5 out of 5 stars

They had exactly what we needed (including some obscure flags) for a tribute we did to a friend. When UPS couldn’t get our package to us, they re-shipped it FedEx and it arrived on time. We appreciate... See more

Rated 5 out of 5 stars

I wrote a one star review just a day ago because I had not received my flags. I am happy to change my review however to a five star review because not only my flags arrived today in perfect order but... See more

Company replied

Rated 5 out of 5 stars

When I placd my order online, I immediately realized I had ordered the wrong size of the Ukraine flag. I called right away (after hours) & left a VM to that effect. The next day, I received a perso... See more

Company replied


Company details

  1. #1 of 7 best companies in Flag Store

About Flags.com

Written by the company

At Flags.com, we're proud to offer an unmatched selection of high-quality flags and accessories. Our dedication to customer satisfaction and passion for our products has made us a favorite among collectors, organizations, and homeowners alike. Whether you're looking for a flag to show your national pride, support your favorite team, or add a touch of elegance to your home decor, we have something for everyone.

Our collection features flags from around the world, historical flags, and all the flagpoles and accessories you need to display your flags with pride. Crafted with care, each product in our inventory is designed to stand the test of time. From the majestic American flag to the colorful banners of the United Nations, Flags.com is your one-stop shop for all your flag needs.

We value the feedback from our customers and continuously strive to improve our services based on your reviews. Our team is committed to providing a seamless shopping experience, with easy navigation and secure checkout. Plus, with our informative blog, you'll find stories, facts, and tips about everything related to flags.

Ready to explore our collection? Click below and #flyproudly!

Shop Now

Free Services to Make Life Easier!

Written by the company

Half Staff Alerts via Email & SMS
Half-staff alerts are used to symbolize that our country is in mourning. Sign up for email or SMS alerts for your area now!
Flag Flying Holiday Calendar in Your Pocket
We've made it easy to be prepared for the upcoming flag flying holidays with our free downloadable calendar .ics file. Download yours today!
Veteran-Founded & Family-Owned
Did you know Flags.com started as a family-run business in 1990? As a United States Marine, the founder of Flags.com wanted a flagpole in front of his home and discovered it was hard to find one. He and his wife decided to sell flagpoles and flags to the public.

Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
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2-star
1-star

Replied to 93% of negative reviews

Typically replies within 24 hours

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Rated 1 out of 5 stars

Horrible product

Horrible product. Looks nothing like an American banner. Very cheap looking would appreciate a refund

December 1, 2025
Flags.com logo

Reply from Flags.com

We're sorry to hear that you’re disappointed with the product. We never want to mislead our customers and do our best to provide clear product descriptions. For this item, we note that: “These USA bunting flags mimic the look and appeal of fully pleated fans by printing a pleated design onto a flat fabric sheet. We recommend printed fans as economical and easy alternatives to our fully pleated fans.”

That said, we completely understand your frustration if the item did not meet your expectations. A customer service representative will be reaching out to you shortly to assist further.

Rated 4 out of 5 stars

We proudly display American flags on…

We proudly display American flags on our home, and replace them as needed. We ordered a Betsy Ross 250 flag, size 3 by 5, and wanted to order one for our son-in-law, but his 4 by 6 size in that design was not available.

December 2, 2025
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Reply from Flags.com

We're glad you were able to get the Betsy Ross 250 flag! Since it's a limited edition, that size is the only one the manufacturer is producing, and we understand it can be disappointing when a preferred size isn’t available. We truly appreciate your understanding and your support.

Rated 5 out of 5 stars

What stood out the most for me was the…

What stood out the most for me was the fast shipping.

December 2, 2025
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Reply from Flags.com

We're so glad to hear the fast shipping stood out to you, we know how important timely delivery is, especially during the holidays. Thanks for your feedback, and we hope you enjoy your purchase!

Rated 5 out of 5 stars

American patriots doing their part in…

American patriots doing their part in the American dream. Doing business in America is important to me.

December 1, 2025
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Reply from Flags.com

We appreciate your passion for the American dream. Doing business here truly matters, and we're proud to be part of it with you. Thank you for your support!

Rated 5 out of 5 stars

All The Choices you Need

Availability, efficiency, ease of process

November 24, 2025
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Reply from Flags.com

We appreciate you taking the time to share your thoughts! Thanks so much for your feedback!

Rated 5 out of 5 stars

Yearly buy

I have to order every year as I leave my flags outside every year. Because of the colors, they fade and wear. However I love the flags. I get 3 military, army, Navy and Marines. Thank you for having them.

November 19, 2025
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Reply from Flags.com

We're truly honored that you choose our military flags year after year. Thank you so much for your continued support and for taking the time to share your feedback!

Rated 5 out of 5 stars

Friendly and helpful phone representative

I noted that Flags.com was based in South Florida and I decided I would call to see if a retail pickup made sense instead of shipping charges. The woman I spoke to could not have been more helpful in selecting the right flag material for the intended use location and in the end shipping was a better choice - my flag was shipped promptly and arrived right in time for the gift occasion for which I purchased it.

November 20, 2025
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Reply from Flags.com

Thank you for your kind review! We're glad our team could assist you in choosing the right flag and that it arrived in time for your special occasion. We appreciate your support!

Rated 2 out of 5 stars

Wrong flag delivered

Ordered the Irish national flag and the King’s Colours. Ireland came through. Instead of the King’s Colours I got a Union Jack. They are not the same thing and I already had a Union Jack.

November 14, 2025
Flags.com logo

Reply from Flags.com

We're very sorry to hear that you received the wrong flag in your order.

We completely understand your frustration. Receiving a duplicate of something you already own is understandably disappointing. This isn’t the experience we want you to have, and we’d like to make it right.

A member of our customer service team will be reaching out to you directly via email shortly to resolve this issue and ensure you receive the correct flag. We truly appreciate your support and hope to restore your confidence in us.

Rated 5 out of 5 stars

The flag was thinner then expected

Thought the flag would have been thicker and the print on flag little brighter. For the cost of the flags.

November 17, 2025
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Reply from Flags.com

Thank you for your feedback. We're sorry to hear the flag didn’t meet your expectations in terms of thickness and print brightness. We aim to provide quality products and truly value your input, as it helps us improve. If you'd like to discuss this further or explore other options, please don't hesitate to reach out to our customer service team, we’re here to help. customerservice@flags.com

Rated 5 out of 5 stars

Happy Customer

Over the years I have ordered several flags from Flags.com and have never been disappointed on the quality or service I have received. I like their selection to choose from as well.

November 18, 2025
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Reply from Flags.com

We're so happy to hear that you've consistently been pleased with the quality, service, and selection at Flags.com. It means a lot to us to have loyal customers like you, and we look forward to serving you again! Thank you for your continued support!

Rated 5 out of 5 stars

The flags are all American Made!

The flags are all American Made!! Prices were good for a great USA Quality product. And shipping was very quick.

November 18, 2025
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Reply from Flags.com

Thank you for the great feedback! We're proud to offer American-made flags and are glad you found the quality, pricing, and shipping speed all up to par. We appreciate your support!

Rated 5 out of 5 stars

Happy with the purchase

We love our new American flag (garden flag size, it is all sewn with stars embroidered) and a few holiday flags. Nice quality, a good selection of flags, carefully packed. Highly recommend this place to purchase garden flags to brighten up your home curb side appeal

November 10, 2025
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Reply from Flags.com

Thank you for the wonderful review! We're so glad you’re enjoying your new American flag and holiday flags. We appreciate the recommendation and are happy to help brighten up your curb appeal!

Rated 5 out of 5 stars
Flags.com logo

Reply from Flags.com

Thank you so much for the kind words! We're thrilled to hear you’re happy with both our products and service. Your support means a lot to us, and we look forward to serving you again in the future!

Rated 5 out of 5 stars

Quality of the flag is excellent

Quality of the flag is excellent, and the shipping was fast! I really enjoy the Scotland Saltire flag (white and blue St. Andrew's cross) and highly recommend it to other customers.

November 11, 2025
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Reply from Flags.com

Thank you so much for your fantastic review! Your recommendation means a lot to us, and we truly appreciate your support. If you ever need anything else, we're here to help!

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