I have been very pleased with my experience of Flagstone. The platform is straightforward to use and gives access to a good range of savings accounts from different banks. It makes the proces... See more
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Review summary
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Reviews shaping this summary
New to Flagstone and having difficulties navigating the Pages; Drew helped me to find the correct page and then by scrolling down, to see the information I was trying so hard to find. Drew reassured... See more
Company replied
It was so very easy, much easier than UK high street bank operations to open an account. And I thought it just lovely that Primrose rang and introduced herself, before I made my decisions.
Company replied
I wasn’t expecting a call after I had opened my account but James offered me lots of advice and explained in more detail about how to transfer monies in and out of my account. Very helpful and clear.... See more
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Company details
Written by the company
Flagstone is the UK’s leading savings platform. With 75,000+ clients, £20bn+ in client funds, and 65+ bank partners, Flagstone lets you open savings accounts with multiple banks in one platform. After a single, comprehensive security check, you can open as many accounts as you need across multiple banks – all without a moment’s paperwork. Move money in a matter of taps, spot gaps in FSCS protection, and take advantage of exclusive rates the moment they arise. It’s cash, uncomplicated. Founded in 2014 and fully FCA-authorised, Flagstone serves both savers and businesses. Find out more at flagstoneim.com.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Flagstone is great for managing deposits and savings
Flagstone is great. It enables me to move my deposits between banks in order to stayon the best rates without filling in new application forms every time.
June 10, 2026
Unprompted review
Reply from Flagstone
Dear Ian,
We were thrilled to read your positive words, we really appreciate the time you took to write such a detailed review.
At Flagstone we’re committed to constantly improving our client experience and every bit of feedback does so much to help us develop our offering.
We’re very grateful for clients like you and hope you continue to use our platform for years to come.
Thank you again.
The Flagstone Team
Reply from Flagstone
Thank you for taking the time to leave such a positive review about your experience with Flagstone so far. We are delighted to hear that everything is going well.
Our Client Services team has contacted you should you wish to submit a new review with the correct rating.
Best regards,
The Flagstone Team
Flagstone is just so simple to use and…
Flagstone is just so simple to use and savings are FSC assured.
June 9, 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
The platform is excellent and very easy…
The platform is excellent and very easy to use with an impressive mobile app that keeps you in control. We get instant notifications of transactions or investments about to mature and the rates offered are top end, it’s a one stop shop for cash investment.
June 9, 2026
Reply from Flagstone
Dear Mark,
We were thrilled to read your positive words, we really appreciate the time you took to write such a detailed review.
At Flagstone we’re committed to constantly improving our client experience and every bit of feedback does so much to help us develop our offering.
We’re very grateful for clients like you and hope you continue to use our platform for years to come.
Thank you again.
The Flagstone Team
Communication is very good
Communication is very good , you get respons immediately by email, which is reassuring.
June 9, 2026
Reply from Flagstone
Dear Dalia,
Thank you for taking the time to leave us a review.
Client Service is at the forefront of what we do at Flagstone and to hear that not only are you pleased with the account, but that the service has been great. This confirms we’re on the right path.
Best regards,
The Flagstone Team
It was so very easy
It was so very easy, much easier than UK high street bank operations to open an account.
And I thought it just lovely that Primrose rang and introduced herself, before I made my decisions.
June 9, 2026
Reply from Flagstone
Dear Fiona,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that opening an account with us was a smooth and straightforward experience. Providing excellent service and making the process as simple as possible for our clients is something we take great pride in.
We're also pleased to hear about your positive experience with our team. I hope Primrose was able to support you throughout your journey with us, she is one of our very best, and we're fortunate to have her on the team.
Thank you again for your kind words and for sharing your experience.
Warm regards,
The Flagstone Team
Reply from Flagstone
Dear Jonathan,
Thank you for your positive feedback!
We’re really pleased to hear that you found the transfer process quick and easy, and that the account updates were helpful in keeping you informed. Providing a smooth experience and clear visibility over your funds is something we aim to deliver for all our clients.
If there’s ever anything further we can assist with, please don’t hesitate to get in touch.
Kind regards,
The Flagstone Team
This is a very simple and well setup…
This is a very simple and well setup method for savings.
June 6, 2026
Reply from Flagstone
Dear Robert
We’d like to thank you for taking the time to write this review of how you find your account. At Flagstone, our aim is to have a platform that helps our clients manage their funds as simply as possible. This reinforces the hard work we put in.
Thank you once again,
The Flagstone Team
Reply from Flagstone
Dear Martin,
Thank you for your kind feedback.
We're delighted to hear that you found the experience easy and stress free. Making the savings journey as simple and straightforward as possible for our clients is something we strive for every day.
We appreciate you taking the time to leave us a review. Your feedback reassures us that we're on the right track.
Warm regards,
The Flagstone Team
The system to move the money was…
The system to move the money was straightforward for my low level of skills.
June 5, 2026
Reply from Flagstone
Dear Douglas
We are so pleased to hear you found the process of moving funds straightforward. Thank you for your kind words.
Kind regards
The Flagstone Team
Everything that was clearly explained…
Everything that was clearly explained was delivered. Drew has been a great asset for us and helped us through the process with expertise and patience.
A very good and trustworthy company.
June 5, 2026
Reply from Flagstone
Dear Colin,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; our team will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
Things worked well
Things worked well, but I still received a strange email telling me about the need to renew, even though I had arranged this 2 days ago.
June 8, 2026
Reply from Flagstone
Thanks for taking the time to share this review of how you’ve found the platform.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
If you have any additional feedback on the email you received, please do get in touch with our Client Services team where we will be happy to help.
Kind regards,
The Flagstone Team
Reply from Flagstone
Dear Mark,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; Primrose will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
Reply from Flagstone
Dear Malcolm,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find the platform easy to use and our communication clear.
Your comments are greatly appreciated and reflect the effort we put into delivering a smooth and supportive experience.
Kind regards,
The Flagstone Team
Easy to set up and manage
Given experience of other platforms - this was very easy to set up and manage
June 8, 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
It is a bit too early to provide a full…
It is a bit too early to provide a full review. Choosing the right savings accounts, transfer funds to holding accounts and depositing them were relatively easily accomplished.
June 5, 2026
Reply from Flagstone
Dear Dr Padma,
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that setting up your savings accounts and managing transfers has been a smooth and straightforward experience. Providing a simple and seamless service for our clients is incredibly important to us, so it's wonderful to know we're meeting that goal.
We truly appreciate your feedback, and it reassures us that we're on the right track.
Warm regards,
The Flagstone Team
The website is straightforward to use…
The website is straightforward to use and, if there is a problem, you get prompt and useful help.
June 2, 2026
Reply from Flagstone
Dear Charlie,
Thank you for your kind feedback.
We're delighted to hear that you have found our website easy to use and our support team helpful. Providing a straightforward experience alongside excellent customer service is something we continually strive for.
We truly appreciate you taking the time to leave us a review. Your feedback reassures us that we're on the right track and helps us continue improving our service.
Warm regards,
The Flagstone Team
Really easy system to use
Really easy system to use, good rates, excellent human backup if required.
June 5, 2026
Unprompted review
Reply from Flagstone
Dear Simon,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you find the platform easy to use and that our rates and support have met your expectations. It’s especially encouraging to know that our team has been there when needed.
At Flagstone, we aim to make it simple for our clients to secure, grow, and manage their funds with confidence, so your comments are greatly appreciated.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Doreen,
Thank you for taking the time to share your feedback.
We look forward to hearing your thoughts once you've had the opportunity to explore the platform more fully.
If helpful, our Client Services team would be delighted to guide you through the platform and help ensure you're getting the most from your experience. We're available Monday to Friday.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Simon,
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
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