I have been very pleased with my experience of Flagstone. The platform is straightforward to use and gives access to a good range of savings accounts from different banks. It makes the proces... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was so very easy, much easier than UK high street bank operations to open an account. And I thought it just lovely that Primrose rang and introduced herself, before I made my decisions.
Company replied
The online portal is so easy to use and displays all the information that you need to easily navigate through it. I was recommended this company by a friend who is an independent financial advisor who... See more
Company replied
Flagstone are a brilliant one-stop shop method of spreading your savings across multiple savings accounts and getting the best rates. It's very easy to use and they make administering your accounts re... See more
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Company details
Written by the company
Flagstone is the UK’s leading savings platform. With 75,000+ clients, £20bn+ in client funds, and 65+ bank partners, Flagstone lets you open savings accounts with multiple banks in one platform. After a single, comprehensive security check, you can open as many accounts as you need across multiple banks – all without a moment’s paperwork. Move money in a matter of taps, spot gaps in FSCS protection, and take advantage of exclusive rates the moment they arise. It’s cash, uncomplicated. Founded in 2014 and fully FCA-authorised, Flagstone serves both savers and businesses. Find out more at flagstoneim.com.
Contact info
26-27 Oxendon Street, SW1Y 4EL, London, United Kingdom
- 020 3745 8130
- info@flagstoneim.com
- www.flagstoneim.com
4.7
Excellent
5K reviews
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Everything that was clearly explained…
Everything that was clearly explained was delivered. Drew has been a great asset for us and helped us through the process with expertise and patience.
A very good and trustworthy company.
June 5, 2026
Reply from Flagstone
Dear Colin,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; our team will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
Things worked well
Things worked well, but I still received a strange email telling me about the need to renew, even though I had arranged this 2 days ago.
June 8, 2026
Reply from Flagstone
Thanks for taking the time to share this review of how you’ve found the platform.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
If you have any additional feedback on the email you received, please do get in touch with our Client Services team where we will be happy to help.
Kind regards,
The Flagstone Team
Reply from Flagstone
Dear Mark,
Thank you for leaving us such a wonderful review.
We’re thrilled that you loved your experience; Primrose will be happy to read what you wrote. They remember speaking with you and are looking forward to doing so again soon. Client experience and satisfaction is our priority, and your review reaffirms the hard work we put in and helps us to improve.
Thank you once again,
The Flagstone Team
Reply from Flagstone
Dear Malcolm,
Thank you for taking the time to share your feedback. We’re delighted to hear that you find the platform easy to use and our communication clear.
Your comments are greatly appreciated and reflect the effort we put into delivering a smooth and supportive experience.
Kind regards,
The Flagstone Team
Easy to set up and manage
Given experience of other platforms - this was very easy to set up and manage
June 8, 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
It is a bit too early to provide a full…
It is a bit too early to provide a full review. Choosing the right savings accounts, transfer funds to holding accounts and depositing them were relatively easily accomplished.
June 5, 2026
Reply from Flagstone
Dear Dr Padma,
Thank you for taking the time to leave us such a positive review.
We're delighted to hear that setting up your savings accounts and managing transfers has been a smooth and straightforward experience. Providing a simple and seamless service for our clients is incredibly important to us, so it's wonderful to know we're meeting that goal.
We truly appreciate your feedback, and it reassures us that we're on the right track.
Warm regards,
The Flagstone Team
The website is straightforward to use…
The website is straightforward to use and, if there is a problem, you get prompt and useful help.
June 2, 2026
Reply from Flagstone
Dear Charlie,
Thank you for your kind feedback.
We're delighted to hear that you have found our website easy to use and our support team helpful. Providing a straightforward experience alongside excellent customer service is something we continually strive for.
We truly appreciate you taking the time to leave us a review. Your feedback reassures us that we're on the right track and helps us continue improving our service.
Warm regards,
The Flagstone Team
Really easy system to use
Really easy system to use, good rates, excellent human backup if required.
June 5, 2026
Unprompted review
Reply from Flagstone
Dear Simon,
Thank you for taking the time to share your feedback.
We’re delighted to hear that you find the platform easy to use and that our rates and support have met your expectations. It’s especially encouraging to know that our team has been there when needed.
At Flagstone, we aim to make it simple for our clients to secure, grow, and manage their funds with confidence, so your comments are greatly appreciated.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Doreen,
Thank you for taking the time to share your feedback.
We look forward to hearing your thoughts once you've had the opportunity to explore the platform more fully.
If helpful, our Client Services team would be delighted to guide you through the platform and help ensure you're getting the most from your experience. We're available Monday to Friday.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Simon,
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
Website easy to navigate and also feel…
Website easy to navigate and also feel very secure when using Flagstone services
June 2, 2026
Reply from Flagstone
Dear Evelyn,
Thank you for sharing your feedback.
We are delighted to hear you find our website easy to navigate and feel secure using our services.
Best regards.
The Flagstone Team
We was talked through all the way to…
We was talked through all the way to show us how to nsvigste through and chose where to make our deposits
June 5, 2026
Reply from Flagstone
Dear Julie,
Thank you for sharing your feedback.
We are so glad our team could guide you effectively. Thank you for your kind words.
Best regards.
The Flagstone Team
Good investment platform
Easy to use. Great range of interest rates available. Good investment platform.
June 5, 2026
Reply from Flagstone
Thank you for taking the time to leave us a review.
At Flagstone, our aim is to have a platform that helps our clients secure, grow and manage their funds quickly and simply. Your review lets us know this is working - thank you.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear John,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
Flagstone have been excellent
Flagstone have been excellent, the onboarding process was smooth, the account managers are really helpful and my cash is working harder whilst also benefiting from full FSCS protection. Love it!
June 4, 2026
Reply from Flagstone
Dear Chris,
Thank you so much for taking the time to share such a wonderful review. We’re truly delighted to hear that your experience with Flagstone has been such a positive one.
It’s fantastic to know that the onboarding process felt smooth and straightforward, and that our account managers have been able to support you in a helpful and responsive way. We take great pride in delivering a service that is both easy to use and backed by a knowledgeable, approachable team, so your feedback really means a lot to us.
We’re especially pleased to hear that you’re benefiting from making your cash work harder while also enjoying the reassurance of full FSCS protection, this is exactly what we aim to provide for all of our clients.
Thank you again for your kind words and recommendation. We truly appreciate your support and look forward to continuing to assist you going forward.
Thank you for choosing Flagstone.
Best regards,
The Flagstone Team
Reply from Flagstone
Dear Peter,
Thank you for sharing your feedback.
We're so glad you had a positive experience with our app, service, communication, and products.
Best regards.
The Flagstone Team
Reply from Flagstone
We’d like to thank you for taking the time to write this review of how you found the platform.
We’re grateful for the kind words about your experience with Flagstone. Your review means a lot to us and lets us know that we’re on the right track.
Thank you.
The Flagstone Team
Very easy to use the app
May 28, 2026
Reply from Flagstone
Dear Anthony,
Thank you for taking the time to leave us such a lovely review.
We're delighted to hear that you've found our app easy to use. Providing a simple and seamless experience for our clients is something we continually strive for, so it's wonderful to know we're meeting that goal.
Your feedback is greatly appreciated and reassures us that we're on the right track.
Warm regards,
The Flagstone Team
Reply from Flagstone
Dear Julia,
Thank you for your sharing your kind comments.
We’re grateful for the kind words about your recent experience with us here at Flagstone. We’re always focused on improving our client experience and your feedback is valuable to us so we understand what is working.
Thank you again for the review.
The Flagstone Team
So easy to use and enables you to get a…
So easy to use and enables you to get a better return for your money
Why would you not use
June 1, 2026
Reply from Flagstone
Dear Glynn,
Thank you for leaving us this kind review.
At Flagstone, we understand how important it is to make the most of your money. We wanted to provide our clients with a product that is easy to use and helps you do just that, your words let us know we’re on the right track.
Best regards,
The Flagstone Team
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