Flare Audio Reviews 

10,824
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 53 reviews, reviewers had a great experience with this company. Customers consistently praise the products' effectiveness and quality, finding them highly beneficial for managing noise and enhancing sound clarity. Many appreciate the helpfulness and positive attitude of staff, noting exceptional customer service that provides great support. However, some people mentioned difficulties with user experience, citing discomfort or products not staying in place. A few reviewers also found certain products did not meet their expectations for noise reduction or sound quality, experiencing issues with durability or discontinued replacement parts. Some also reported occasional problems with customer service response times or unexpected deductions.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers expressing satisfaction with various Flare... See more

Quality

Reviewers mention positive feedback about quality, with many praising the products for providing the best... See more

User experience

People report ambiguous experiences with user experience, with some finding the earplugs super comfortable... See more

Staff

Users describe positive interactions with staff, highlighting their helpfulness and professionalism.... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I really enjoy my Calmer by Flare. They help manage noise in crowded spaces, traffic noise when driving or walking (without compromising safety), and the annoyance of loud talkers and chewers. They do... See more

Rated 4 out of 5 stars

I've tried variations on the sleep ear plugs as I'm married to a snorer. In my opinion the latest aren't as effective. They are very comfortable and do the job put every morning when I remove the... See more

Rated 4 out of 5 stars

I bought a pair recently. Wore it one day from morning till night, got home, did stuff, then I went to move a hair from my ear and I touched it, I jumped as I had forgotten I had it in. I removed it a... See more

Rated 5 out of 5 stars

I get distracted by background noises and get very agitated when I go to public places. These Calmers have made things like going to noisy cafes or the supermarket more than just bearable… I actually... See more


Company details

  1. Hi-fi shop

Information provided by various external sources

Founded in 2010 by British inventor Davies Roberts, Flare Audio spent its formative years as a pro audio manufacturer and hire company. Flare re-invented the loudspeaker, drawing praise from music industry luminaries including Jimmy Page, Jarvis Cocker, Richard Hawley and producer ‘Flood’. The company’s big innovation and mission is to minimise all types of distortion and it has developed several patent-pending technologies to achieve this. This ‘pure sound’ technology is now available in a range of award-winning earphones. In 2016, Flare launched Isolate®, its first sound-reducing product which used solid metal to block, rather than absorb sound. This innovation exceeded all expectations attracting over £2million in crowd funding and was followed up with Sleeep® ear plugs. Flare now ships to over 170 countries world-wide and has over 2 million likes on Facebook. Despite rapid growth the company maintains a strong customer focus. Flare’s team is dedicated to rethinking sound technology ‘from the ground up’, pushing boundaries and continuing to achieve exciting developments in audio innovation.


Contact info

4.0

Great

TrustScore 4 out of 5

11K reviews

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No recent history of asking for reviews

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Replied to 40% of negative reviews

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4.0

All reviews

(10,824)

50 reviews in the last 12 months

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Rated 5 out of 5 stars

Flare Definition , they work

This all started after my friend had 1/2 his voice box removed due to cancer. I could still understand what he was saying (just) but when we are in the Pub things got difficult. then I just happened to stumble on to these Definitions ear things. I honestly did not think they would work lol. But Wow I was actually impressed the bit of rubber worked. It's quite nuts because you don't really know what to expect . I can say I managed to hear most of what Andy was saying again. They just knock out some of the background noise . I'm super happy with them, I wear them every time I go out now. As said for something I didn't think would work , they get the thumbs up from me.

April 16, 2025
Unprompted review
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Rated 5 out of 5 stars

I can go out and enjoy the world again

I can go out and enjoy the world again.
I always felt stressed and uncomfortable without knowing what's wrong. The first time I tried calmer the world had changed for me. Anxiety and panic are mostly gone. Stress levels are reduced and I'm feeling more comfortable during work or activities.
I wear them nearly 24/7.

Thank you for that!

June 7, 2025
Unprompted review
Rated 5 out of 5 stars

Flare Calmer for a calm experience of the world

I tried their Flare Calmer earplugs for misophonia - that is , extreme noise sensitivity and they are brilliant! they protect the ear from the excesses but still allow you to participate in things you need to hear, like a conversation or cinema etc.
They have excellent customer service going out of their way to assit with requests

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant product and amazing customer…

Brilliant product and amazing customer service!

I've been using the ear plugs for a little over a year now, and I couldn't praise them enough!
I recently bought a new pair that came with some filters, but lost the filters not long after opening them sadly.

I never reached out to the company since it was I who misplaced them, but I casually commented about it on a FB post, the company saw it and reached out to send me a free replacement!

Still in disbelief to be honest... it's rare you find a company that values customer care over profits.

May 27, 2025
Unprompted review
Rated 5 out of 5 stars

I love my Flare CALMER

I love my Flare CALMER. They are amazing! You can still hear absolutely everything, but it takes the edge off the loud sounds...like things bashing on the floor or walls, or kids randomly screaming, hitting things, bouncing balls etc... It just helps me stay calmer a little longer and not get so completely overstimulated by everyday noises. Been using mine for more than a year now. Love them!

May 23, 2025
Unprompted review
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Rated 5 out of 5 stars

Really great product

Really great product. I suffer with a bit of hearing loss and I’m a drummer and this product filters out all the distortion and gives me clarity so really a great product.

May 20, 2025
Unprompted review
Rated 1 out of 5 stars

I have very small ears so I purchased…

I have very small ears so I purchased the children’s calmers , which felt comfortable but after wearing all day my ears now itch and feel discomfort . I didn’t notice much difference in the spikey sounds made smooth I didn’t notice any difference and still felt edgy . Paid good money and a little dissatisfied as I don’t want to wear them now feel wasted my money

May 15, 2025
Unprompted review
Flare Audio logo

Reply from Flare Audio

Hi Beverley,

Thanks for sharing your experience, and I’m really sorry to hear Calmer® Kids hasn’t worked out for you so far. That’s not the outcome we hope for—especially when comfort and sound sensitivity are exactly what we’re here to help with.

It sounds like two things might be going on. Firstly, we want to reassure you that Calmer is made from soft silicone, which is widely used in consumer products. It’s completely safe for in-ear use and not hazardous in any way. That said, if this is your first time wearing something in-ear for long periods, some irritation can occur—often linked to skin sensitivity, a build-up of moisture, wax or oils, or occasionally a reaction to the physical contact itself.

Secondly, Calmer works by reducing distortion—not volume—so the effect can feel subtle at first, particularly in certain environments. Some people notice the difference right away, while for others it’s more gradual.

We’d really like to help if you’re open to it. Every product is covered by our 100-day money-back guarantee, and we’re happy to troubleshoot or suggest an alternative if it’s not the right fit.

We’ve requested more information through Trustpilot so we can locate your order and get this sorted for you as quickly as possible.

All the best,
Team Flare

Rated 5 out of 5 stars

Lifesaver for ADHD and preschool teachers

For someone with ADHD these have become an absolute lifesaver. Drastically lowers my risk for overstimulation in public places and helps me focus on conversation in loud restaurants.
I also gifted a pair to my sister who’s a preschool teacher. She feels that they help protect her ears for loud kid screams and cries, making her work environment a lot more comfortable.

Just make sure you follow the instructions for the first time you use them, and then you can plug them in and out when ever you want.

May 10, 2025
Unprompted review
Rated 1 out of 5 stars

Useless

I put them on, I take them off, zero difference. Absolutely useless. A waste of money.

May 10, 2025
Unprompted review
Flare Audio logo

Reply from Flare Audio

Hi Steve,

Thank you for your feedback. We're sorry to hear that you didn’t experience the benefits you were hoping for. As your review doesn’t specify which product you’re referring to, we’re unable to offer tailored support, but we’re always happy to help.

We’ve checked our records and couldn’t locate an order under the name provided. As a result, we’ve requested more information through Trustpilot’s verification process so we can better understand and address your experience. In the meantime, if you do have a valid order, please contact us directly — we offer a 100-day money-back guarantee and are here to help if something hasn’t worked as expected.

All the best,
Team Flare

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Rated 5 out of 5 stars

Calmer give me my sanity back!

I love my Calmer minis! I've been using them daily for about a month now. I put them in as soon as I wake up and don't take them out till I go to bed. I haven't been overstimulated one time since wearing my Calmers. Normally at home, my daughter and husband may be talking to me while the TV is making noise, the fan is going the dishwasher is running and what is world is that noise! Arrrg. It's just too much. IYKYK. I'm definitely a believer in Calmer, because I know they work. If you've been on the fence about ordering Calmer, just do it, you won't regret it.

May 8, 2025
Unprompted review
Rated 1 out of 5 stars

This product is not good

This product is not good! No value for your money. Better definition of sound is the opposite of what I experienced. The sound is flatt. Less nuanced/detaild soundpicture. The free shipping applies only to local buyers. The same goes for the 100 days free return policy. They don’t refund the foambits and you have to pay for freight and customfees. So, free returns are not exactly free. My advice to you: Buy something that works instead.

Correction:
Flare reach out with a full refund after reading my review. I’m only left with the customfees, so that I can live with. Thanks!

April 28, 2025
Unprompted review
Flare Audio logo

Reply from Flare Audio

Hi Børge 👋

Thank you for your feedback — and for giving Definition® a try.

I’m really sorry it didn’t deliver the experience you were hoping for. Sound is very personal, and while many customers find that Definition® enhances clarity and detail by reducing natural ear distortion, we appreciate it’s not the perfect fit for everyone.

Just to clarify a few things:

• Free shipping was applied to your order.

• Our 100-day money-back guarantee covers the full product cost. We simply ask customers to cover return postage, which is clearly explained at checkout.

• In your case, the included ear tips are part of the Definition® product — there are no extra consumable charges, and we’ve refunded your full order amount.

We’ve already processed a full refund for you today so no further action is needed from your side.

We’re always happy to help directly and quickly if something’s not right. It’s a real shame we didn’t have the chance to sort this out for you sooner.

If you ever need anything else, we’re just a message away.

Thanks again for trying Flare.

All the best,
Team Flare

Rated 5 out of 5 stars

Life changing for noise sensitive people

I wear mine to work. I work in retail and they allow me to serve my customers while softening background and otherwise irritating noises (alarms, sounds from the registers/tills, kids screaming) which allows me to remain calm and focused in order to do my job more efficiently.
Life changing. Love them.
The only negative I have would be the fit. It is perfect in my right ear, but the one for my left ear doesn't seat well (understandably, because all ears are different) and over the day, and with talking and moving my head, it can come dislodged at times. However, a minor inconvenience for the overall peace it gives me during peak hours of business.
I'm glad I took the chance with them. Pricepoint is good too!

April 12, 2025
Unprompted review
Rated 5 out of 5 stars

Worth the wait!!

It took a long time for them to get here, but my calm flares are amazing.
I thought there was no way these little pieces of plastic would help.

I’m a HS Choir director. A lot of sound. A lot of overstimulation.

The first day I wore them all day. By lunch I forgot they existed by lunch. I felt SO calm by the end of the day.
I could respond to students more calmly and logically.

I will be ordering more. Life changing

April 7, 2025
Unprompted review
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Rated 5 out of 5 stars

My ASD son LOVES his Calmer Pros

My ASD son went from Ds&Fs to As&Bs & no missing assignments because of the calmer pros! LIFE CHANGING!!!! 😭😭😭 My tip for parents: find a video testimonial that you think sounds like your child would resonate with to get their buy in first…. That was key for my son to want to wear them. I don’t have to remind him to wear them for school. He feels the difference & loves them!! Getting a second pair as a back up 🎉

April 17, 2025
Unprompted review
Rated 5 out of 5 stars

The Flare Audio ear plugs really help ADHD

The Flare Audio ear plugs make such a difference to me. As someone with ADHD I find it hard to concentrate in environments with background noise. These earplugs simply 'take the edge off' those sounds and I find focusing much easier i also use them at concerts and events to soften the sound, which makes it way more enjoyable. Good service from the company too - the order arrived quickly.

April 15, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing!!

I have three different of flares; calmer, calmer extra, and performance. I’ve had the original calmer for a few years and they have done so much for my anxiety. I don’t go anywhere without them in. I even keep a backup pair in my purse. The other two I just got and they are great as well. I have extreme anxiety when I’m in a car, the original calmer have helped with that but the calmer extra have taken it up a notch. It’s like they muted the outside world and I was able to fully focus and stay calm. You can still hear with them on, but it takes away those frequencies that cause some of my stress.

April 5, 2025
Unprompted review
Rated 5 out of 5 stars

Great products, great service!

Flare Audio provides some great products. As a professional drummer and Music teacher the
'Earshades' are my personal favourite and provide great ear protection for all day use! I am also using their definition and calmer ranges for everyday use, offering great options for louder environments where noise cancelling ear plugs aren't necessary. I have also been using the E-prototype ear phones for casual listening. The sound reproduction, specifically bass frequencies is incredible and makes for a great listening experience. The team at flare offer great customer service. Would definitely recommend trying these products if you haven't already!

April 2, 2025
Unprompted review
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Rated 5 out of 5 stars

Well i suffer from tinnotus quite bad…and these have settled my daily struggles to a workable place

Well i suffer from tinnotus quite bad and i know there isn't a cure. But my flare calmer performance ear plugs have basically taken away loads of noise stress head aches in my day job which is football coaching and my weekend job which is either production or performance

I wear them all the time. I went Wembley last night to watch England and o would usually suffer but it was just perfect you can hear what you need to hear without the unwanted frequencies. Honestly brilliant thank you so much!

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

shipment arrived as expected - some items work well for me

My order arrive complete & on time.

I've been a long time user of Flare audio products. I have weird shaped ears where conventional cheap in-ear earphones (old free airplane ones) would always fall out. For my ears the Calmers (I have had original, Soft & Night) to fit me fine & I can wear them outside and I can usually trust that they stay in. I am extra careful though & do not usually wear them biking - lost my Calmer originals this way once. Got Calmer Night and found them more comfortable for me & stays in better so haven't gone back to original since. I noticed upon starting with Calmer original that I didn't so quickly feel tired after a school run (child pickup/dropoff), though the swimming pool is still hard. Then I have to use noise-cancelling headphones. I happen to have misophonia.

I currently mainly use Calmer Night. But I don't wear it all day - only when outside & I notice I'm starting to feel worn down (this happens quickly), as I know my tolerance varies (yet unknown why), and I want to keep acclimatising to environmental noises when I can tolerate it.

For shape/size reference their calmer minis are too small for my ears & their earplugs do not fit very well for me - I also find them uncomfortable so even though I have them I don't usually use them. I can only wear apple earbuds when seated, as if I try to walk, travel or even just stand up with them they will often fall out. I can however wear Calmer Sleep while moving about (non-vigorously).

Of course size & fit will vary for others so I'm not basing my 5 stars on fit - just that they delivered, in a timely manner, items as described.

November 20, 2024
Unprompted review

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