The Flat Pack Construction Company

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Rated 5 out of 5 stars

Oscar did a fantastic job. He was working in bedrooms in the hottest day of the year and assembled the furniture perfectly and gave great advice on how to configure the drawers and position the furnit... See more

Rated 5 out of 5 stars

2nd time using FPCC, best experience everytime! Kane & team never disappoint, always go above & beyond! Saul did an incredible job again today, arrived on time, diligent at what he does, friendly & no... See more

Rated 5 out of 5 stars

Jason did a great job replacing our kitchen worktops, fitting a new sink/drainer and taps, the finish looks excellent. He also upgraded our under cabinet lighting to modern LED strip lights and ins... See more

Rated 5 out of 5 stars

An Excellent service from contact to job completion. Jason was very efficient, tidy and helpful in forward planning .We are very happy with our IKEA product and the service. Cannot recommend Jason hig... See more

Company details

  1. Home & Garden

Information provided by various external sources

We offer a quality furniture assembly service throughout London and the UK with over 200 experts in our furniture assembly team which will assemble your flatpack furniture for you.


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(657)

51 reviews in the last 12 months

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Rated 5 out of 5 stars

Kitchen Unit construction

An excellent service from start to finish. Kane responded to my initial enquiry very quickly and made sure he had all the info needed for the quote. Jason, who did the work, was fantastic and very experienced. Where the product I bought fell short, he made adjustments here and there to ensure a sturdy build and a good look. I highly recommend The Flat Pack Construction Company!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Flawless service from start to finish!

This was my first time using the Flatpack Construction Company and I'm so glad I did - they were absolutely brilliant every step of the way! I had tried contacting a number of companies before them but none answered or got back to me. Kane contacted me on WhatsApp minutes after I tried phoning and got all the information he needed, then offered me an incredibly reasonable price. He was even able to squeeze me in the next day as I needed the work done fast!
On the day, Daniel W turned up and was very personable and professional. In the space of about 6 hours he had assembled a large shelving unit, 2 large IKEA PAX wardrobes and also hung up two mirrors, neatly flattening and packing down all the cardboard boxes and tidying up as he went along. I offered to help him carry things to different rooms as some of the boxes were really heavy but he had it all under control and no job was too big.
I'll definitely be using this company again, can't recommend them enough. Thanks again Kane and Daniel!

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service!

This company were the first to respond to my enquiry, and matched this by offering a very early date to complete the work. On the day, their rep Daniel was polite and professional. I will be using these guys again and would highly recommend them.

November 26, 2025
Unprompted review
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Rated 5 out of 5 stars

My second hiring of this company and…

My second hiring of this company and once again they did a great job and at a reasonable price. Saul arrived promptly and soon had 3 wardrobes and a dining table assembled across the morning, with everything left tidy. I can wholeheartedly recommend their services.

November 22, 2025
Unprompted review
Rated 5 out of 5 stars

Super impressed with this company

Super impressed with this company. Very prompt service from first contacting for quote to booking a date for the build. Messages were really clear & questions answered straight away. Our cabinet looks amazing.
Thank you Kevin Bridge for putting it together (we’d still be working out the instructions!) & thank you Kane for great customer service.
Definitely recommend using 👍

November 24, 2025
Unprompted review
Rated 5 out of 5 stars

Great service

Courteous, efficient and tidy. Great service- I wanted to bring the job forward by a day and the team sorted it out for me. Definitely use again.

November 20, 2025
Unprompted review
Rated 1 out of 5 stars

Disgusting!

I saw them on facebook and messaged to get a quote to which they replied asking for photos and dimensions. After I sent all that through email there was a whatsapp message and I replied with all the photos to that as well. I sent a tentative design and clearly mentioned that it can be altered depending on the budget as their email said they are experts in joinery and can definitely can work around that. Obviously you expect ikea hack to be less expensive than bespoke and that’s what I meant. I did not give a cost I am looking at! After sending all that they replied saying that he can’t offer a quote as they don’t have availability. When I asked for a ballpark value they say contact us when you have a realistic budget and it will be well over 500£! Who talked about 500£ for the project? I think just assembling something would cost more than this! I cannot understand how insulting they can be? Why did you ask about all details if you do not have availability? Who are you to decide when I say budget friendly I am thinking of 500£. The most insulting response I have ever seen from a company when providing quotes.
I will not definitely go with you but you better learn to respond to customers with dignity and respect! You should not be requesting details if you cannot provide a quote!

November 11, 2025
Unprompted review
The Flat Pack Construction Company logo

Reply from The Flat Pack Construction Company

Hi Manurie,

We’re disappointed to see your comments. To clarify: no work, quote, or confirmed project ever took place. You asked for a rough guide price for a bespoke office setup, and mentioned you were on a budget. We provided an honest indication that such projects typically start from around £500, reflecting what’s realistic for custom installations.

We also advised you to check your furniture and supplier first, as no company can give an accurate quote without knowing exactly what items need adapting.

Trustpilot is intended for genuine customer experiences. Leaving a negative review based solely on a brief enquiry and a budget-based price discussion isn’t a fair reflection of our service. We strive to provide transparent, polite guidance and expect the same fairness in return.

Best regards,
Kane & The FPCC Team

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Rated 5 out of 5 stars

Fantastic service with super fast and…

Fantastic service with super fast and warm communications.

Organising build for father remotely, Kane and team dealt with lack of information from my end and slow responses from father amazingly well and kindy.

The dates shifted for the job, but that wasn't an issue either.

Job done quickly, very professionally, and well within time.

I would use Kane and again in a heartbeat, in fact would pay for them to travel to me wherever I was in UK, and 100% recommend his services without any hesitation.

Absolute 5 star in a world of unreliable tradesmen.

October 15, 2025
Unprompted review
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Rated 5 out of 5 stars

Brilliant service and fantastic price

Brilliant service. Daniel arrived on time and cracked on with the job. Putting together a six door flat packed wardrobe. Took him around three hours and what a job he has done. Even hoovered up. All the boxes cut down for easy disposal and rubbish bagged up. A very professional job and a really nice chap. I can’t speak highly enough of the quality of the work. A really decent price too. I would highly recommend this company. Thank you.

October 10, 2025
Unprompted review
Rated 5 out of 5 stars

Looks can be Deceiving

TBF I thought "Thiers No way he's doing this on his own", he's around 5ft 4, older guy, the wardrobes are 11ft wide and 7ft High and very heavy. He blew me away, Fantastic Job, Highly recommend

October 7, 2025
Unprompted review
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Rated 5 out of 5 stars

Shower room re-fit



I recently had my shower/wash room upgraded, and I couldn’t be happier with the results. Kane, the Project Manager, did an outstanding job from start to finish—professional, attentive to detail, and ensuring everything was completed to a very high standard.

A special mention must go to Jason, who I nicknamed “the magician.” He worked with such precision, confidence, and skill, delivering innovative solutions and completing everything on time. His craftsmanship was truly impressive.

The whole process was smooth and stress-free, and the quality of workmanship exceeded my expectations. I would recommend this company without hesitation to anyone looking for reliable, skilled, and professional service.

September 20, 2025
Unprompted review
Rated 5 out of 5 stars

The brilliant from the minute I…

The brilliant from the minute I contacted them until the finish the job jaison is brilliant guy he know exactly what he is doing with his job thanks again I will be using them again 100 percent

September 9, 2025
Unprompted review

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