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Flightright Reviews 4,083

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in securing compensation and refunds, often handling complex situations that others deemed hopeless. Many appreciate the company for taking on the heavy lifting and making the claim process straightforward and stress-free. Reviewers frequently highlight the excellent customer service, noting that they received constant updates and clear communication throughout the process. However, some customers also noted that while the process can sometimes be lengthy, they were kept informed, though a few experienced very long waits without resolution. A small portion of people felt that communication was poor, with some receiving automated responses or no updates at all. There were also concerns about the company's response times and, in rare instances, allegations of unprofessional conduct or discrepancies in the final compensation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as professional, smooth, and... See more

Claim

Customers consistently note positive experiences with claim, with many reporting successful compensation for... See more

Refund

People report positive experiences with refund, often receiving compensation that exceeded their... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear, concise, and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flightright did all the heavy lifting. The process was long but they came through eventually. I'd put my experience behind me, but when the email came that my case had been won and I had a few hund... See more

Rated 5 out of 5 stars

Airline company was not clear about my rights after the overbooking incidents that 4 or us could not get in the plane. But fligtrigts make it clear and got all the compensation which is 1000 euros jus... See more

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied


Company details

  1. #26 of 88 best companies in Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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Asks customers to review

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Rated 5 out of 5 stars

Perfect work

Iam very happy with flightright’s work, they helped me with a case and in under 1 week I had my compensation back. I will recommend you to use Them, very polite and Are you giving updates every time.

April 24, 2026
Flightright logo

Reply from Flightright

Hello Ayoub Elanbri,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service!

Easy to register claim, good communication and easy to use portal. I did not realize rights for delayed flights until using Flightright!

March 11, 2026
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Reply from Flightright

Hello Andrew Peter Russell,

Thank you very much for your positive feedback! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Wishing you a timely and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Reliable and professional

Reliable and professional. Successfully resolved my case after an initial airline rejection.

April 28, 2026
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Reply from Flightright

Hello Iv,

Thank you very much for your positive review! We are glad to hear that everything went smoothly and that you were satisfied with our service. Here’s to a punctual and worry-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Absolutely thrustworthy

Absolutely thrustworthy, happy I did descover this

April 24, 2026
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Reply from Flightright

Hello Dali,

Thank you so much for your kind words and wonderful review! We're delighted to hear that you found our service trustworthy. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great service

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright and at the end, the case was successful! Overall, i will keep using their services in case of delayed or cancelled flights

April 20, 2026
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Reply from Flightright

Hello Valentina Manzini,

Thank you for taking the time to leave such a positive review. We are very happy to hear that you were reimbursed for both of your claims and that our updates kept you informed during the process. We look forward to assisting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Everything

April 10, 2026
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Reply from Flightright

Hello Pirja Sointu,

Thank you very much for taking the time to leave a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

All perfect and fast

All perfect and fast. Clear and quick communications by emails

April 26, 2026
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Reply from Flightright

Hello Paolo Gallo,

Thank you very much for your positive review! We are glad to hear that everything worked smoothly and you were satisfied with our service. Wishing you a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Exceptional

Exceptional. Easy and fast!

April 25, 2026
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Reply from Flightright

Hello oren s.,

Thank you very much for your positive review! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Here's to a timely and trouble-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Simple process

Simple process to ensure airline is being held to account

April 21, 2026
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Reply from Flightright

Hello Andrew,

Thank you for taking the time to leave us such a positive review. We are very pleased to hear that our process was simple and effective in holding the airline accountable. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Success result!

Although it took longer then expected, I was always getting the updates and final result was achieved. Thanks to all

April 15, 2026
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Reply from Flightright

Hello Levan,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

They helped me get the payment from the…

They helped me get the payment from the airline. Kept me updated during the process. I am happy with their service.

April 1, 2026
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Reply from Flightright

Hello KE LI,

Thank you very much for your kind words – we truly appreciate your feedback. We are delighted to have been able to assist you and that everything met your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

No other third-party company took on my…

No other third-party company took on my case, they did and in the end we even won.Great overall experience ,despite the high fee

April 23, 2026
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Reply from Flightright

Hello ataron,

Thank you very much for taking the time to leave such a positive review. We are delighted that we could take on your case and achieve a successful outcome despite the high fee. We look forward to supporting you again with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Perfect - just take care of everything.

You have just taken care of everything - no fuss, clear communication/ updates.

April 23, 2026
Flightright logo

Reply from Flightright

Hello Christina,

Thank you for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Fantastic

Fantastic, extremely satisfied, I made the request, the course of this complaint was always sent by email, I can't believe that you resolved the complaint so quickly. Everything Very well prepared and resolved promptly, in less than two weeks I received the coins. Thank you to the team for the help, you are the best.

April 22, 2026
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Reply from Flightright

Hello RADU,

Thank you very much for your kind words – we truly appreciate your feedback. We are very happy that we could support you and that everything was resolved to your satisfaction.

Kind regards,
Your Flightright Team

Rated 5 out of 5 stars

Very professional

April 14, 2026
Flightright logo

Reply from Flightright

Hello Tudorachi Ionela,

Thank you for your kind words – we really appreciate your feedback. We are very pleased that we could assist you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

VERY GOOD SERVICE

It was very easy sending all the data needed for the case and I was updated on every step. In the end I did received compensation for my late flight, which I don't think I would be able to achieve on my own!

April 22, 2026
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Reply from Flightright

Hello PRESLAVA,

Thank you very much for taking the time to leave such a positive review. We are very happy to hear that everything went smoothly and you were satisfied with our service. Here’s to a punctual and worry-free next trip!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great support!

I am very thankful Flightright for their help. It was a great job. Very experienced and professional team!

April 22, 2026
Flightright logo

Reply from Flightright

Hello Mila,

Thank you for taking the time to write such a positive review. We are very pleased that you were satisfied with our service and we look forward to assisting you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

I got my money

I got my money! Greate service!

April 22, 2026
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Reply from Flightright

Hello Fabio Comi,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could assist you and everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excelent

Very easy to claim your rights, all recommendations!

April 15, 2026
Flightright logo

Reply from Flightright

Hello Goran Badalic,

Thank you very much for your kind words and the great review! We are glad to hear that you found it very easy to claim your rights. We look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Excellent

Excellent, efficient and successful service.

April 22, 2026
Flightright logo

Reply from Flightright

Hello Allan Camilleri,

Thank you very much for your positive review! We are glad to hear that everything worked smoothly and that you were satisfied with our service. Here’s to a timely and worry-free next journey!

Best regards,
Your Flightright Team

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