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Flightright Reviews 4,083

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 964 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service for its effectiveness in securing compensation and refunds, often handling complex situations that others deemed hopeless. Many appreciate the company for taking on the heavy lifting and making the claim process straightforward and stress-free. Reviewers frequently highlight the excellent customer service, noting that they received constant updates and clear communication throughout the process. However, some customers also noted that while the process can sometimes be lengthy, they were kept informed, though a few experienced very long waits without resolution. A small portion of people felt that communication was poor, with some receiving automated responses or no updates at all. There were also concerns about the company's response times and, in rare instances, allegations of unprofessional conduct or discrepancies in the final compensation.

What people talk about most

Service

Consumers find service to be positive, with many reviewers describing it as professional, smooth, and... See more

Claim

Customers consistently note positive experiences with claim, with many reporting successful compensation for... See more

Refund

People report positive experiences with refund, often receiving compensation that exceeded their... See more

Response time

Customers had ambiguous experiences with response times, with some reviewers praising the quick and efficient... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the clear, concise, and regular... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Flightright did all the heavy lifting. The process was long but they came through eventually. I'd put my experience behind me, but when the email came that my case had been won and I had a few hund... See more

Rated 5 out of 5 stars

Airline company was not clear about my rights after the overbooking incidents that 4 or us could not get in the plane. But fligtrigts make it clear and got all the compensation which is 1000 euros jus... See more

Rated 5 out of 5 stars

I relied on Flightright on two different occasions, and got reimbursed for both! For one of the two, the procedure took almost 4 years. It was long but i got updates every few months from Flightright... See more

Company replied

Rated 5 out of 5 stars

They were very helpful throughout the whole process. Eurowings took months to respond and ultimately didn’t provide any reply, but Flightright stepped in and handled everything efficiently. Thanks to... See more

Company replied


Company details

  1. #26 of 88 best companies in Legal Services

Flightright

Written by the company

Claim your compensation now
✓ No Financial Risk You only pay if we win – our fee is charged only upon success I ✓ High Success Rate 99% success rate in court – we fight for your rights effectively Flight Compensation Experts I ✓ Over €600 million in compensation recovered for our clients.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

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Rated 5 out of 5 stars

Good experience overall

Good experience overall with Flightright. The claim process was easy to start, communication was clear, and they handled the case professionally. It took some time, but the case was resolved successfully. I would recommend them if you want a simple, stress-free way to pursue flight compensation.

April 22, 2026
Flightright logo

Reply from Flightright

Hello Flavius Oros,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Horrible experience

Horrible experience. I originally used their service in 2022 and received the compensation in around a year. When I had another flight delayed in mid July last year I decided to use it again. This time around I have gotten no updates whatsoever on my cas e since mid September of last year and have emailed them since then atleast 5 times and have never gotten a response. I have no idea what’s going on with my case or even if they still know about it. It’s like talking to a brick wall. My case number is FR4226496.

April 22, 2026
Unprompted review
Rated 4 out of 5 stars

Easy and well organized service

Easy and well organized service, good job.

April 10, 2026
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Reply from Flightright

Hello Patricio Adrian Enquin Moyano,

Thank you very much for taking the time to leave us a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 4 out of 5 stars

Long Journey But Refund granted

It was a long journey.
We went to court and it took us a long time to obtain the refund.
Through all these steps, the communication was fluid, the informations were clear.

April 21, 2026
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Reply from Flightright

Hello Anwar,

Thank you for taking the time to share your experience. We are glad to hear that despite the long journey and court process, our communication was clear and smooth throughout. We appreciate your trust in us and look forward to assisting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Very easy and not complicated for me!

Very easy and not complicated for me!
Very thankful

April 16, 2026
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Reply from Flightright

Hello emabogdanovic...,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Fantastic experience and a great…

Fantastic experience and a great outcome, thank you so much

April 15, 2026
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Reply from Flightright

Hello John Redman,

Thank you very much for your kind words and the great review! We are glad to hear that we could assist you with your flight issue. We look forward to supporting you with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

Fine process but they tried to rip us off

The process went smoothly (they kept us updated on the steps they were taking), however, before concluding we did not have right to compensation, they sent us the following e-mail:

"Following our request for payment, the airline has informed us that the payment of the claim has already been made to you."
"In the event that we do not hear back from you, we shall assume that you have received the payment. Our next step will be to send you an invoice for our commission fee + VAT, as per our contractual agreement."

This seems like bull*** as it turned out not to be true that the airline ever intended to return any money. So it seems like a desperate attempt to get some money from distracted clientes that didn't check if some amount was actually returned to them.

April 1, 2026
Unprompted review
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Reply from Flightright

Thank you for your feedback.

We haven’t been able to locate a case based on the details provided in your review.

You’re welcome to share your case reference or reply within your existing case email, and we will review this for you.

Rated 5 out of 5 stars

Very efficient

Very efficient, quick and helpful

April 6, 2026
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Reply from Flightright

Hello Morgan Lott,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Its very very good company

Its very very good company

April 20, 2026
Flightright logo

Reply from Flightright

Hello Amarildo,

Thank you very much for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Everything went pretty easy and well

Everything went pretty easy and well, thank you Flightright for your great job and such a short timing!

April 16, 2026
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Reply from Flightright

Hello Vivita Minina,

Thank you very much for your kind words – we truly appreciate your feedback. We are very glad that we could support you and that everything went to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Awesome service

Awesome service

April 18, 2026
Flightright logo

Reply from Flightright

Hello Michael Mc,

Thank you for taking the time to leave us a positive review. We are very pleased that you were satisfied with our service and are happy to assist you again in the future.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Easy and simple way to get your money back

Easy and simple to get your money back

April 18, 2026
Flightright logo

Reply from Flightright

Hello Vaidilute Jurkoniene,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

It was a very easy process for me

It was a very easy process for me. Thank you very much for your help and support. I am recommending you everyone I know.

April 17, 2026
Flightright logo

Reply from Flightright

Hello Ece Ozdemir,

Thank you very much for your kind words and the great review! We are glad to hear that we could assist you with your flight issue. We look forward to supporting you with any future flight difficulties.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Flightright.com

I asked Flightright to claim compensation for a cancelled flight. The approach, the precision of the information during the negotiations, everything was accurate and comprehensive. The result exceeded my expectations. I recommend the company to everyone. FLIGHTRIGHT.

April 15, 2026
Flightright logo

Reply from Flightright

Hello Bohumil Stransky,

Thank you very much for your kind words and the great review! It’s wonderful to hear that we could assist you with your flight issue and that you were satisfied with the precise and comprehensive information during the process. We look forward to supporting you with any future flight matters.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

it works!

It takes time, but it works

April 15, 2026
Flightright logo

Reply from Flightright

Hello Oliver Mar Magnusson,

Thank you for taking the time to leave a positive review. We are glad that our service works for you, even if it takes some time. We look forward to supporting you with any future flight issues.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Simple process with constant clear…

Simple process with constant clear updates & a successful outcome.

June 14, 2025
Flightright logo

Reply from Flightright

Hello Roy Woods,

Thank you very much for your positive review! We are delighted to hear that everything went smoothly and that you were satisfied with our service. We wish you a timely and stress-free next journey!

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Great jov flightright

I've liked the general follow up, the patience and overall the possibility to go against a company like Ryanair. Other companies don't do that.

April 1, 2026
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Reply from Flightright

Hello Lucaz,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could support you and that everything was to your satisfaction.

Best regards,
Your Flightright Team

Rated 5 out of 5 stars

Straightforward and successful claim

Clear process, guidance, and FAQs. Everything went smoothly and I got compensated by the airline.

April 6, 2026
Flightright logo

Reply from Flightright

Hello Drasko Vlahovic,

Thank you for your kind words – we truly appreciate your feedback. We are very pleased that we could assist you and that everything went smoothly to your satisfaction.

Best regards,
Your Flightright Team

Rated 1 out of 5 stars

DO NOT USE THIS COMPANY-TERRIBLE SERVICE

Absolutely horrendous experience. first reported cancelled flight and disruption costs in september 2024. 7 months later they emailed me and told me to contact the airline directly for disruption costs. I found out compensation had been paid to Lovetts solicitors (their legal underwriters in the January previously) I spent another 12 months chasing my money being given various excuses as to why it hadn't been processed. By the time I received my compensation in March 2026 (this year) they sent a message blaming the delays on me because I contacted the airline. Regardless of them telling me to do so. They took 40% of my compensation for not an ounce of work they did. I spent months emailing the CEDR and coming to a resolution myself. I sent a complaint twice and it's been ignored. their ethos on there website is ":save time and energy!" NEVER EVER USE THIS COMPANY!!!!

March 29, 2026
Unprompted review
Flightright logo

Reply from Flightright

Thank you for your feedback.

Claims involving legal proceedings and third parties can, in some instances, take longer to resolve.

As outlined in our agreement, we operate on a no win, no fee basis, meaning fees are only applied where a claim has been successfully recovered.

We have noted your comments.

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