Flora2000 Reviews 536

TrustScore 3.5 out of 5

3.6

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Rated 1 out of 5 stars

I placed an order on Saturday 27 September for delivery to Ocala in Florida USA on Tuesday 30 September. I paid a lot of Sputh African Rands for the order, and trusted that it would be received on... See more

Company replied

Rated 5 out of 5 stars

PT/BR: Foi uma experiência incrível. Há muito tempo queria presentear meu namorado de longa distância. Estamos há anos juntos e nunca nos vimos pessoalmente. Hoje, a Flora2000 nos realizou com o sen... See more

Company replied

Rated 5 out of 5 stars

I’m that guy who doesn’t drop reviews. Ordered some beautiful roses for my girlfriend in Shanghai in the early morning of 19th August 2024, and before 1 pm she sent me a picture of her holding the bou... See more

Company replied

Rated 5 out of 5 stars

I only send flowers with Flora2000 now. I’m old enough to have used many different floral companies over the years. Before and after the advent of the computer. I’ve been disappointed by other compa... See more

Company replied

Company details

  1. Flower Market
  2. Furniture Store

Information provided by various external sources

Flowers. Send flowers online for delivery in the US, Canada & 180 countries worldwide. No hidden charges or taxes.


Contact info

3.6

Average

TrustScore 3.5 out of 5

536 reviews

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Rated 5 out of 5 stars

Flora 2000 always delivers on time and delivers a beautiful arrangement. The extras - like chocolates with the flowers are fantastic

Flora 2000 always delivers on time and a beautiful bouquet of flowers or centerpiece. As I live in a different country and send these gifts to my family back home I really appreciate the ease of ordering, and receiving notice when delivery is done. Makes gift giving a simple non stressful task. Thank you Flora2000

November 29, 2022
Unprompted review
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Reply from Flora2000

Hi Benita, thank you for taking the time in writing this awesome review for us, we will always strive to do better each time and ensure your loved ones always get your gifts on time. Cheers!!! Happy Shopping.

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Rated 5 out of 5 stars

I would recommend Flora2000 to anyone!

My experience with Flora2000 is excellent. I had made an order from Croatia, for the funeral in Greece. They were most helpful and kind, the flowers were delivered on time and I had been informed about the delivery. Later on, I had asked them to change the invoice and address it to the Company's name and they sent it to me within 5 min. I would recommend their service to anyone.

September 9, 2022
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, Branka! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 5 out of 5 stars

Perfect as always

larger than expected bouquet and the flowers were perfect and very fresh. My sister was so happy with the flowers, the delicious cake, and the chocolates. On time as always. We have been happy customers for a long time. For good reason. Thank you!

September 19, 2022
Unprompted review
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Reply from Flora2000

Hi there, thank you for the special kind words, we will continue to ensure the same quality and precision in our deliveries for all your orders, cheers and have a good one. Thank you once again for this smashing review.

Rated 5 out of 5 stars

your team is always given me great…

your team is always given me great service and wife very pleased with quality of her flowers .thks always a repeat customer .bless you all team.

July 22, 2022
Unprompted review
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Reply from Flora2000

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 5 out of 5 stars

Flora2000 is the best!

I have enjoyed being a customer of Flora2000 for many years now (I order birthday flowers for my girlfriend in the Philippines every year). Flora2000 stands behind their product, and customer satisfaction is very important to them. On any rare occasion where I or my girlfriend was disappointed in any way, Flora2000 is sure to correct the situation, and make it right. Thank you, Flora2000, for being a terrific corporate citizen!

James.

July 19, 2022
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, James! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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Rated 1 out of 5 stars

These people are so insensitive

These people are so insensitive. They keep sending email reminders about my mother's birthday even though she has been dead years now. I keep telling them that she is dead but they continue to harass me every year on her birthday and at Christmas time. Please just stop!

July 18, 2022
Unprompted review
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Reply from Flora2000

We are terribly sorry to learn of this happening to you, may we please have the email Id where you are getting these email reminders so that we can quickly fix the situation for you ?

Rated 5 out of 5 stars

I'M HAPPY

I was very excited wether it would work to send flowers from Germany to a remote place in columbia - and it did!!! You helped me to make a lovely person very very happy. Thank you

July 1, 2022
Unprompted review
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Reply from Flora2000

Thank you for the kind words, Christoph! We’re so happy you loved your experience and can’t wait to have you back shopping with us. Thanks again! We’d love to continue providing great service to awesome customers like you. Thanks again!

Rated 5 out of 5 stars

Thank you for the outstanding customer service!

I had to send flowers for funeral overseas and it was critical the delivery to happen on time. There was almost no time, but Flora2000 did it. I highly recommend Flora2000 for all occasions. They provide outstanding customer service, follow up with emails on every step of the delivery and I greatly appreciate their business.

June 19, 2022
Unprompted review
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Reply from Flora2000

Hi Neli,

Thank you so much for this awesome review, we will always try our best to make sure this level of standards remain or get better with each order. Have a nice one.

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Rated 1 out of 5 stars

Scam site DO NOT order

I ordered a bouquet for my girlfriend during a work trip these guys are based in India , contacted them no reply, called them no reply apparently "Richard" is a made up name

Everything from this site is a scam and I have to now initiate a chargeback

June 16, 2022
Unprompted review
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Reply from Flora2000

Dear R T,

Kindly share the order number with us so we can check your order and resolve at the earliest.

Rated 5 out of 5 stars

I was very happy and grateful for the…

I was very happy and grateful for the way Flora2000 helped us track my order and to make sure that it arrived to it’s destination. In spite of the delay which was due to the National Day celebration in Sweden, Flora2000 made sure to find out the initial cause of the delay and then have the flowers sent to the recipient. Thank you. I highly recommend using this company.

June 8, 2022
Unprompted review
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Reply from Flora2000

Dear Eva,
We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 1 out of 5 stars

I ordered a funeral wreath to be…overcharge of funeral wreath

I ordered a funeral wreath to be delivered May 19th to Horsham.Victoria Australia. The cost was £101. My card was declined, so I used a different card. However the cost increased to £124. Why?. I still don't know whether the flowers were delivered. I have sent two emails to Richard, both have been ignored. One, I need to know that the wreath was delivered on time. Two, if it has, I need a refund for your overcharge of £23, or s total refund if the flowers were not delivered. Your customer service I'm rating as zero. Once you have my money, you close all doors. I am a pensioner, and this wreath cost me more than s weeks pension. Answers please. Sue Wilbraham

May 21, 2022
Unprompted review
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Reply from Flora2000

Our outlet is taking time to revert with delivery details on this order and we do not want to keep you waiting till then.

Whether delivered or not, we have canceled this order and would issue you a full refund. The refund will reflect in your account statement in the next 7 business days.

We will have this investigated in the back ground with the outlet in question to ensure this is never repeated again

Please accept our sincere apologies once again.

Rated 2 out of 5 stars

Service improvement needed

To improve customer service. I recommend that the quicker you get back to client the more people will feel they are important to you. Eg i was not informed that my delivery was delivered till 6 hours latter. So 6 hours latter i told my recipient where it was. As they do not enter through that way.
Less computer generated responses and more real people retime response's will go alone way>

April 13, 2022
Unprompted review
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Reply from Flora2000

Dear Michael,

We received confirmation that your order was delivered at 3pm on the requested date.

You may confirm the same with the recipient.

The outlet sometimes takes time to provide a consolidated report.

We apologize for any inconvenience caused.

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Rated 5 out of 5 stars

This is the 3rd time I have used this…

This is the 3rd time I have used this website and have delivered on the day without fuss. Be using again. Cheers

March 28, 2022
Unprompted review
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Reply from Flora2000

We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you.

Rated 5 out of 5 stars

Flowers Across the Pond

I am in England, wanting to send flowers to a friend in California, USA. I found Flora2000 by chance and ordered an arrangement to include a glass vase, as my friend has had major surgery and I wanted something that is already arranged.
The flowers were not available on the requested delivery day, but Flora2000 kept me well informed by email, and then delivered the next day. The flower arrangement is beautiful, exactly what was wanted and needed. Thank you

March 17, 2022
Unprompted review
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Reply from Flora2000

Thanks for the awesome review, Elizabeth! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Rated 5 out of 5 stars

simply the best

this company excel in every way going they will go above and beyond to get your order to its correct destination evan when you order from overseas to another country , i cant fault the quality of their service in any way brilliant company and a brilliant service

March 14, 2022
Unprompted review
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Reply from Flora2000

Thanks for the awesome review Antony! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

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Rated 5 out of 5 stars

Was delivered on time and the flowers…

Was delivered on time and the flowers were beautiful . She loved then .Thankyou so very much.

March 5, 2022
Unprompted review
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Reply from Flora2000

Thank you so much for appreciating our services! It exhorts us to serve you better. We will continue to provide you with amazing design and finest quality along with every floral arrangement and ensure a smile on the recipient's face each time!!!

Rated 5 out of 5 stars

Beautiful Bouquet

I live in Australia and I recently sent a bunch of roses to my daughter who lives in Puerto Escondido, Mexico ( a very looong way away) via Flora2000. The beautiful bouquet arrived on time, looking stunning and my daughter was thrilled to bits! Thank you so much, I will definitely recommend you to my family and friends and I will use Flora2000 again.
Sincerely
Susan Hillman Stolz

March 1, 2022
Unprompted review
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Reply from Flora2000

Hi Susan, Thanks a million for your awesome and kind words towards our services. It exhorts us to serve you better. We will ensure your loved ones and you be happy when using our services to deliver gifts for you.

Rated 1 out of 5 stars

sent cheap local flowers

The flowers they delivered is definitely not the flowers I ordered from you, you send my wife some cheap looking flowers, I can’t believe I paid £47 for some flowers and you send some cheap looking flowers with a teddy bear
If I wanted a teddy I would of choose a teddy bear with my order but I wanted chocolates and I chose this one
I ordered the mixed collection bouquet of pink gerberra daisies, roses, carnations and chrysanthemums, with complimentary box of chocolates

You sent me some cheap local flowers such as daisies and sun flowers not very happy with your service and would definitely not use your service ever again

March 1, 2022
Unprompted review
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Reply from Flora2000

Dear Randolph,

We are sorry to hear that the flowers did not arrive as expected.

We have replied to your concern on email.

We hope to hear from you soon.

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