In short - FloraPrima didn't even attempt a delivery of my flowers, even though someone was waiting for the flowers all morning. I received a fake excuse that a wrong name was on the doorbell of the p... See more
Company replied
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See what reviewers are saying
Delayed delivery of flowers that were meant to arrive on birthday. And in addition to that the extra present and birthday card that I ordered to come with the flowers weren’t included in the package.... See more
Company replied
After the initial bouquet of flowers was not as expected , i contacted FloraPrima and they took care of the problem by initiating to ship a replacement flower bouquet at no cost and also send me a dis... See more
Company replied
They delivered the correct items on the scheduled date, and the quality of the flowers was beautiful. The customer service was also excellent!! they responded to emails very quickly. I will definit... See more
Company replied
Company details
Written by the company
Blumenversand - Blumen und Geschenke deutschland- und weltweit verschicken. Blumengrüsse einfach und bequem online versenden mit FloraPrima.
Written by the company
Contact info
Didderser Str. 28, 38176, Wendeburg, Germany
- 05303 990 980
- info@floraprima.de
- www.floraprima.de
1.9
Poor
94K reviews
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This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 24 hours
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Alles gut
Alles gut, so wie beschrieben. Wunderschoener Blumenstrauss, einfache Bestellung.
January 11, 2021
Unprompted review
Love Floraprima!
I've been using FloraPrima for years to send something special to my mother from the US to Germany. Very easy to order and to pick out something nice. My mom always says the flowers are beautiful.
December 31, 2020
Unprompted review
I had order pink roses..instead they…
I had order pink roses..instead they have sent red ones. Thats a big dissapointment . Normally i should be asked for a change in my order . Only the delivery day was ok.
December 15, 2020
Unprompted review
Reply from FloraPrima GmbH
Good day,
we are very sorry that the order was not delivered as requested.
Please send us a photo of the flowers.
Your FloraPrima Team / oh
Pure garbage
Pure garbage, no customer service, no help with the order, with them it is just like throwing money away...GARBAGE
December 10, 2020
Unprompted review
Reply from FloraPrima GmbH
Hello coman maryan,
we apologise for the inconvenience and have already sent you an email.
Kind regards, Your FloraPrima-Team // MG
I odered an "Edelrose" for my…
I odered an "Edelrose" for my Boyfriend, who lives in Dortmund. Even though i odered it from swithzerland, they were so fast with the delivery. The flower was perfect and he loves it and me too. The Service team and the whole worker team are very kind and polite. I delayed the payment because of some technical issues,but they helped me and understood me very well. I thank all of you from the bottom of my heart. I recommend it everyone☺have fun by ordering also some surprise for your loved ones.
❤❤
December 9, 2020
Unprompted review
Would do it again
Would do it again, anytime. Thanks for the good service!
December 8, 2020
Unprompted review
my sister was very happy with the…
my sister was very happy with the amaryllis
tks
December 7, 2020
Unprompted review
Thank you for your services.
Thank you for your services.
Always the flowers are perfect and on time !
December 5, 2020
Unprompted review
Beautiful flowers at great prices and fast!
Fast delivery, great prices and beautiful products. I always order from FloraPrima when I need to send a gift to my German family,
December 4, 2020
Unprompted review
Awesome
My experience with floraprima was amazing. I ordered two different things to two different addresses and they arrived exactly on the date I put in on the website plus I got updatet via e-mail throughout the whole delivery process. Top service and would use it again in a heartbeat.
December 4, 2020
Unprompted review
Was good
Was very convenient to send flowers to my moms birthday, she was very happy !!
Only thing that she did not receive the card I send her and there supposed to be 2 rosher candys she didn’t get that either
November 25, 2020
Unprompted review
Hello
Hello
Your service is great but there is one thing you should have your website in english too
November 21, 2020
Unprompted review
Always satisfied
I have been using this service for years and never got disappointed. Flowers are fresh and delivery always arrives on time.
November 13, 2020
Unprompted review
always satisfied.
November 11, 2020
It was my first time order with…
It was my first time order with FloraPrima and I am completely satisfied with the results.. It was easy to place and order, multiple choice of payment, great communication through the emails. The flowers were fresh and delivered in time. Thanks for your outstanding service!
November 10, 2020
Order Never Came
My order says it has been delivered to the receiver(my girlfriend), saying they picked it up at 2:37pm this Saturday, but there was no sign of any delivery.
The receiver was home this entire time, there was no doorbell ring, it hasn't come.
I'm leaving this 1 star review here until the problem gets resolved, or I get a refund.
Edit: the delivery arrive, thanks!
Order number: 109561856
November 7, 2020
Unprompted review
Reply from FloraPrima GmbH
Good afternoon,
we are sorry. Your shipment was delivered yesterday as requested at 14:37.
With kind regards
FloraPrima Team /KB
I love your flowers and your perfect service !
Thank you very much for every much for your effort and nice work ... and special thanks for your patient and understanding ...
Kind regards .
November 6, 2020
Unprompted review
Delivery was accurate and on time
Delivery was accurate and on time. Easy to order.
November 6, 2020
Unprompted review
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