Flormiss Reviews 

195
TrustScore 1.5 out of 5

1.5

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Rated 1 out of 5 stars

Guys this is scammer website! We ordered the „prom dress” advertised as completely different! This is what we received cheap small grey dress! Absolutely awful quality looks like 20£ dress ! And we pa... See more

Company replied

Rated 1 out of 5 stars

I placed an order on the 7th of April but I didn’t receive and confirmation email so I won’t have an order number to give. I checked my bank statement and payment has definitely gone through. It’s the... See more

Company replied

Rated 1 out of 5 stars

It’s hard to know if a fancy dress will fit or look right on you until you try it on and their dress looked differently than the picture and was way off the mark with the fit. The return policy assure... See more

Rated 1 out of 5 stars

Definitely read the fine print on the return policy! Even if dress is defective and incorrectly sized, they will not accept returns. Poor customer service is not at all worth the cheap dresses (poor q... See more

Company replied

Company details

  1. Outdoor Clothing and Equipment Shop
  2. Outdoor Furniture Store

Written by the company

TrailForge Gear is an online retailer specializing in high-performance outdoor equipment designed for modern explorers. Founded in 2019, TrailForge Gear focuses on providing durable, lightweight gear for hiking, camping, backpacking, and weekend outdoor adventures. Our product lineup includes technical backpacks, portable camping tools, weather-resistant apparel, and compact travel accessories. Every item is carefully selected or designed with functionality, reliability, and comfort in mind. TrailForge Gear was created by a small group of outdoor enthusiasts who believe the right gear can make every adventure safer and more enjoyable. Whether you're heading out for a day hike, planning a multi-day backpacking trip, or simply exploring local trails, we aim to provide equipment that performs when it matters most.


Contact info

1.5

Bad

TrustScore 1.5 out of 5

195 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically takes over 1 month to reply

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1.5

All reviews

(195)

28 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

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Rated 4 out of 5 stars

The quality of the clothes is very…

The quality of the clothes is very good, with a rare three-dimensional effect, because the clothes I bought before were very collapsed and seemed to have no texture. Hope you can always make good quality products.

June 14, 2024
Rated 5 out of 5 stars

I saw this brand's video on Douyin and…

I saw this brand's video on Douyin and thought it was beautiful, so I went to the website to browse it. There are many styles of clothes, mainly because the quality looks good. Although the models are so slim, I feel that their clothes are very tolerant, can be customized, and have good styles.

June 12, 2024
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Rated 1 out of 5 stars

Do not shop from this site

I only pressed one star because it won’t let me write anything until you press one. DON’T buy from this site I have had the same experience as other reviews, dress doesn’t fit, so I simply wanted to return and get a bigger size, not simple at all, they do not allow returns. Contacted credit card to do a charge back.

May 26, 2024
Unprompted review
Rated 1 out of 5 stars

I don’t have the star 0 otherwise I’m…

I don’t have the star 0 otherwise I’m going to give ZERO: Disappointed with the Dress and Customer Service**
I purchased this dress in a small size, and I was very disappointed. Despite being labeled as a small, it was extremely heavy and uncomfortable to wear. Additionally, when I tried to return the dress, the company refused to give me a refund. Their customer service was unhelpful and dismissive. I would not recommend buying from this company.
They are cheaters

June 28, 2024
Unprompted review
Rated 1 out of 5 stars

Wish I had read reviews!

Wish I had read reviews!! do NOT order from this site. Ordered dress for sons wedding, arrived removed from package..poor quality..not good fit..back in bag to send back. Been an absolute nightmare..several emails sent to them..they want photos of dress on...my measurements..pics of bag and of internal packaging. Still awaiting return address..for partial refund!!! PLEASE DO NOT BUY FROM THEM..AGREE WITH OTHER LADY..SITE SHOULD BE REMOVED

June 28, 2024
Unprompted review
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Rated 1 out of 5 stars

Very bad customer service

Very bad customer service. Only 14 days return policy. Colour and sequence work is way to different than in the picture. We had a genuine problem, we received dress on 7June evening. We didn't even open it as we were waiting for my daughter's exams to finish to surprise her with her prom dress. No matching of colour, work or size. I Lodge return on 25th. They wouldn't accept the return saying their return policy is 14 days. It is unused, with tag hardly opened dress in original packaging. It was not customised dressed. Regular size 8 dress so there was no reason not to accept return. Very poor embellishments and tailoring. Absolutely disappointed...

June 27, 2024
Unprompted review
Rated 5 out of 5 stars

I was a bit nervous after I placed the…

I was a bit nervous after I placed the order and got round to reading the reviews but I shouldn’t have been.
I ordered a custom sized prom dress for my daughter and it fitted perfect and is great quality.
My daughter loved it and looked amazing.

May 7, 2024
Unprompted review
Rated 1 out of 5 stars

PLEASE DON'T SHOPPE FROM THIS COMPANY…

PLEASE DON'T SHOPPE FROM THIS COMPANY COMPLETELY DISGUSTING

I recommend people stay away from this company.the dress that I ordered was to small I was so disappointed and just want to return the customer service is disgusting you are disgrace and should not be allowed your idea of customer service REALLY Disappointed I wish we had read this reviews before hand as they pretty much say the same thing 👎👎👎

June 27, 2024
Unprompted review
Rated 1 out of 5 stars

The Worst Customer Service

The dress that I ordered was sooooo heavy with sequins, layers and train. When I tried to return it, due to the weight of the dress and the fact that this company is in CHINA...it was going to cost of $200 to ship it back. Their customer service is the WORST!!! They would only give me 50% of the cost of the dress.
The weight of the dress was not disclosed on their website. Also the website makes it look like a USA company...does not even have an address in the USA to send returns to. Total Scamm...BEWARE do not purchase from them.

June 21, 2024
Unprompted review
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Rated 1 out of 5 stars

Absolute scam…stay away do not buy from this company they are a scam

Absolute scam…. Ordered a dress for my future mum in law for my wedding. She measured herself and ordered the correct size.
The dress arrived and did not fit… now all they want is photos. She is extremely disappointed and just wants to return.
Stop sending requests for photos the dress doesn’t fit and the quality is awful
Your website should be closed down and that will stop you from scamming and robbing people. You are a disgrace and should not be allowed. Your idea of customer service is disgusting
Really disappointed

June 12, 2024
Unprompted review
Rated 1 out of 5 stars

I seriously recommend people stay away…

I seriously recommend people stay away from this company.

Ordered a dress for my daughter’s prom and the one that we ordered was very different to that that arrived. Went back and forth with emails as no numbers to call and they offered us an insulting 10% refund. Ended up £153 down and no dress with only couple of weeks before daughter’s prom.
Wish we had read these reviews before hand as they pretty much say the same thing!

June 3, 2024
Unprompted review
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Rated 1 out of 5 stars

BE WARNED!

It’s hard to know if a fancy dress will fit or look right on you until you try it on and their dress looked differently than the picture and was way off the mark with the fit. The return policy assured us that we could return if we weren’t satisfied. Unfortunately, we didn’t read the small print that you could only see if you clicked another link. In short, be warned: THEY DONT PERMIT RETURNS no matter how many hoops they make you go through to get one.

May 15, 2024
Unprompted review
Rated 1 out of 5 stars

Worst website ever

SCAM!!!BE AWARE!!!
Worst experience ever. Don`t order anything from this website!!! I order dress and came with wrong size but they don`t accept any returns. Dress cost £150 and you expecting to receive right size dress or offer replacement but this company only ask about 1000 pictures and doesn`t even think to refund the money.

June 11, 2024
Unprompted review

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