My experience with Flybix was globaly good, be award that the initial ticket was overbooked ticket, that the reason why the price was so attractive. One mistake done by Flybix is the 1st name of my wi... See more
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Review summary
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What people talk about most
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Hi, Jerry is very professional representative, helped me with flights booking. The process is smooth; The Flight fares are in my budget. It meets all my expectations. No hidden fees. Looking forwa... See more
Company replied
Thank you FlyBix for helping me with my flight to DC! Dean was amazing. I was hesitant for a bit because I didn’t receive my flight information immediately but when I called back they told me it would... See more
Company replied
I have never experienced a ticket agency that cares so much for its clients Like Dean and his co- workers making sure Dean clients get to him even if you’re unable to purchase a ticket at the m... See more
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Company details
Written by the company
We at, www.flybix.com are connected with over 100+ airline partners across the globe with industry best price to facilitate your travel within your desired budget. Get the best price on domestic and international flights. All deals available at Flybix are 100% exclusive. So get ready to enjoy an enthralling traveling experience without worrying about the prices!
Contact info
16192 Coastal Highway, 19958, Lewes, United States
- 888-958-3637
- bookings@flybix.com
- www.flybix.com
4.3
Excellent
223 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 45% of negative reviews
Typically replies within 1 week
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It was a lil rocky at first but they…
It was a lil rocky at first but they got the problem fix asap..excellent customer service..very understanding so if you have budget they WILL find a flight within that budget but yes book that flight
February 11, 2026
Unprompted review
Reply from Flybix
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
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Fraud
Fraud! First you buy online and they call you to tell you that what you bought were standby tickets and if you want to ensure you are on the flight then you have to pay more, then when you get to the airport to get on your flight the tickets come back with fraud alert, contacted Dean back and was told that I was getting an upgrade free of charge to southwest from frontier, again the tickets came back as fraud, 3rd times a charm right? Nope straight up cancelled the tickets the moment I printed them out and had to go to the ticket counter because the names were misspelled, dean then told me I would get a full refund, never was refunded try to call them inquiring about my refund and I am told Dean is on break, Dean is unavailable, Dean is on another line etc and never receive a call back. This trip cost me over $4000 due to last minute tickets at the airport and cancellation fees for hotels and rental cars booked for this trip that was delayed due to the fake tickets. The BBB has no record of this company and the address on their website is a single family home with no connection to “flybix” at all!!! They try to use WhatsApp which is encrypted and not traceable luckily I do not use that app so I have a paper trail to be able to take legal action against them!
In response to their rebuttal: when I originally “purchased” the tickets our name were spelled correctly (have email as proof) after frontier told us that there is a fraud alert on the card used to book the tickets and asked us to provide said card which was used at time of booking by the third party, Dean stated that we would get an upgrade but couldn’t get us on a flight that night, next day was on the phone with Dean when printing our boarding passes and Dean informed me that the names have been misspelled to make sure they go through this time, gave me the spelling of the names to be able to print them out, then was told that we needed to go to the counter and correct them with the correct spelling. When getting to the counter they told me the tickets had been canceled! So not only do they scam you but then when you review them they try to make it sound like it was your fault. And as far as the refund goes…. They did not refund anything I waited until February 13th to hear anything from them about the refund and after my calls were not returned and emails not responded to I disputed the transaction with my bank! Again I have emails to prove my claims! Enough proof that my bank clearly saw it was fraud and didn’t even blink an eye to refund my money!
January 28, 2026
Unprompted review
Reply from Flybix
Hi Theresa,
As per our records, the passenger names provided at the time of booking were incorrect and did not match the valid government identification presented at the airport. Upon verification by the airline, the mismatch between the ticketed names and the ID resulted in the tickets being canceled at the airport in accordance with airline security and ticketing policies.
A refund has already been initiated following the cancellation. We kindly request that you check with your bank or payment provider for the status of the refund, as processing times may vary depending on their policies.
Reply from Flybix
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
It was very amazing their prices are…
It was very amazing their prices are great and they definitely work things out for you especially if it’s last minute will definitely be rebooking with them again.
January 28, 2026
Unprompted review
Reply from Flybix
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
First time user
First time user, but things went well. Will try using again.
January 28, 2026
Unprompted review
Reply from Flybix
Thank you so much for your positive review! We’re delighted to hear that you had a great experience with us. Your support truly means a lot, and it’s always a pleasure serving customers like you. We look forward to welcoming you again soon!
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DO NOT BUY FROM THIS SITE
DO NOT BUY FROM THIS SITE! It is a SCAM! I found flights for 1/4 of the price I could find on Southwest, so I called the contact number. I spoke with Dean. He told me those were standard by ticket prices and it would be risky to buy them for myself and 2 children. He went on to say they have a partnership with Southwest and a couple other airlines and can get me a deal for actual tickets. He gave me a price for half the price and I agreed. I felt as I could trust his with how kind and professional he sounded and how honest he sounded about the stand by tickets. Well I’m a fool and purchased. I saw a red flag when I didn’t get the tickets after we ended the call but figured it’s fine even if it was stand by and I saved half the price it will be fine. Sure enough he send the tickets 24 hours before the flight time at check in time. I felt relief and thought at least I’m getting my tickets. We got to the airport and when it was time to board my tickets would not scan! Southwest informed me the tickets were cancelled. I called Dean and he apologized and sounded like he was shocked and confused on what had happened. Long story short I was dumb again and believed him thinking it was a true mix up but not the same think happened again for our return flights. SCAM! I still have not been refunded unfortunately.
January 15, 2026
Unprompted review
Reply from Flybix
Hi MH,
As reflected in our records, the airline initially rescheduled the flight due to severe weather conditions and a snowstorm. Subsequently, both the departure and return tickets were duly issued under your booking. The departure segment was successfully utilized. Thereafter, a dispute/chargeback was initiated by you with respect to the transaction. In accordance with airline policies and standard industry procedures, the initiation of a payment dispute resulted in the automatic cancellation of the remaining (return) segment of the booking.
Dean was very attentive!
Dean was very attentive with my complicated travel plans and put together an itinerary that worked and he called me with everything ready to book.
January 24, 2026
Unprompted review
Reply from Flybix
Thank you for your amazing review! We’re so happy to hear that Dean was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Dean —it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
Flybix LLC is the best in the business
Flybix LLC is the best in the business! I’ve been working with Dean on several bookings and he is great at taking care of his clients. Even on his off days! I recommend Flybix and Dean to anyone that is looking to travel.
⭐️⭐️⭐️⭐️ ⭐️
January 22, 2025
Unprompted review
Reply from Flybix
Thank you for your amazing review! We’re so happy to hear that Dean was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Dean —it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
Dean is great!
January 17, 2026
Unprompted review
Reply from Flybix
Thank you for your amazing review! We’re so happy to hear that Dean was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Dean —it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
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really great price
January 15, 2026
Unprompted review
Reply from Flybix
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your support means the world, and it’s always a pleasure to serve customers like you. We look forward to welcoming you back soon!
Did not receive any information for my…
Did not receive any information for my flight in a few days. Endless call loop for voicemail and did not respond to emails asking for confirmation.
January 14, 2026
Unprompted review
Reply from Flybix
Hi Kayla,
We’ve reviewed our records and can see that you did successfully connect with one of our agents, during which you requested the cancellation of your booking. The cancellation was processed as per your request.
If you believe there is any misunderstanding or if you need further clarification or documentation regarding this, please feel free to reach out to us directly and we’ll be happy to assist.
Thank you.
New Year's Eve nightmare
I booked a flight with them on December 24, 2025, to go from Atlanta to Philadelphia on December 31 and return to Atlanta on January 2. I was told I would receive the Frontier confirmation code and boarding pass 24 hours before departure, which I did. However, when I got to the airport the next day to board my flight and scanned my pass, the scanner went red. I was then told that my reservation was cancelled due to suspected fraud, but they would not tell me what the fraud was, and if I want to travel, I have to spend additional money to buy another ticket. I was charged $191 for a one-way ticket to Philly and used the majority of my frequent flyer miles to get back to Atlanta. I spoke with both Dean and Charles, who promised that I would get a refund and send me an email confirming the refund, but I have received nothing. This was my first time booking a flight through a third-party agency, and because of this horrible experience, I will never do so again.
December 31, 2025
Unprompted review
Reply from Flybix
We’re very sorry to hear about your experience and understand how upsetting this must have been, especially when traveling during the holidays.
After reviewing your booking, the airline identified the reservation for additional security verification, which unfortunately led to the booking being voided prior to departure. These verification procedures are handled directly by the airline and are outside the control of third-party booking agencies.
Our records indicate that the airline has already processed a refund for this booking. However, we will review this again with the airline to confirm the status and ensure everything is completed correctly.
DO NOT BOOK WITH THEM
DO NOT BOOK WITH THEM! THIS IS SCAM COMPANY!
after you submit your flight they will tell you to call to confirm the flight but they will just keep you in an endless loop of call backs with a "busy agent" you will never get your flight.
January 9, 2026
Unprompted review
Reply from Flybix
Thank you for sharing your feedback, Johnson.
We’re truly sorry for the frustration you experienced.
We want to clarify that we are a legitimate travel agency and all bookings are processed with the airline. During periods of high call volume — especially on weekends and peak travel days — wait times and call-backs can take longer than usual, which may have caused the delay you encountered.
Our system requires flight confirmations to be verified before tickets are issued, and in rare cases this can create the impression that nothing is happening when in fact the booking is still being processed.
We would appreciate the opportunity to look into this for you and ensure everything is resolved properly. Please contact our support team with your booking reference so we can assist you right away.
Your experience matters to us, and we’re committed to improving communication during busy periods.
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Was kinda sketchy but then ended up…
Was kinda sketchy but then ended up getting a confirmation so its legit
January 7, 2026
Unprompted review
Reply from Flybix
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your support means the world, and it’s always a pleasure to serve customers like you. We look forward to welcoming you back soon!
Reply from Flybix
Thank you so much for your positive review! We’re so glad to hear that you had a great experience with us. Your support means the world, and it’s always a pleasure to serve customers like you. We look forward to welcoming you back soon!
This is my second review of the flight…
This is my second review of the flight from Denver to Houston. I'm somewhat dissatisfied because my flight was canceled at the last minute without notification. Furthermore, I paid for a direct flight but had to transfer in Oklahoma. I was at the airport from 4:00 a.m., and my flight didn't depart until 8:20 a.m., resulting in a four-hour wait. I expected to arrive at my destination at 10:00 a.m., but I didn't arrive until 1:30 p.m. I hope you will take this into consideration next time and provide me with a direct flight, as that's what I paid for. Thank you.
January 5, 2026
Unprompted review
Reply from Flybix
We completely understand how frustrating it is when a flight is delayed or changed at the last minute — especially when you booked a direct flight and had important plans. We’d like to clarify that your original booking was for a direct Denver–Houston flight, exactly as you requested and paid for.
However, during that travel period, many flights were being canceled and rescheduled by the airline due to operational disruptions. In these situations, the airline — not the booking agency — controls all flight changes and will automatically rebook passengers on the next best available option to ensure they can still reach their destination. Unfortunately, this sometimes means being placed on a connecting flight instead of the original nonstop service.
We do not have the ability to override or prevent airline-initiated changes once a ticket is issued, but we always advocate for our customers and provide the best available options based on what the airline releases.
Thank you FlyBix for helping me with my…
Thank you FlyBix for helping me with my flight to DC! Dean was amazing. I was hesitant for a bit because I didn’t receive my flight information immediately but when I called back they told me it would be a few hours while it processed. Then I received it! Everything was accurate and I enjoyed my flight! I will definitely be using y’all again on my next trip!
December 31, 2025
Unprompted review
Reply from Flybix
Thank you for your amazing review! We’re so happy to hear that Dean was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Dean —it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
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globaly good but some small mistake
My experience with Flybix was globaly good, be award that the initial ticket was overbooked ticket, that the reason why the price was so attractive. One mistake done by Flybix is the 1st name of my wife has create a little strees during 1st flight but customer service was reactive. I think I will used again this company.
December 25, 2025
Unprompted review
Reply from Flybix
We're happy to know you had a good experience. If there’s anything specific that could have made it even better, we’d love to hear your thoughts. We’re always looking for ways to improve and ensure that every visit exceeds your expectations! Thanks again for your support.
I loved using this website for the…
I loved using this website for the first time to fly out to charlotte. I would
Like to appreciate deen for such an amazing assistance for my flight. He followed up and he added notes on my reservations and came up with solutions very quickly. Thank you so much and even sent me my boarding passes as well. I will use it often.
January 1, 2026
Unprompted review
Reply from Flybix
Thank you for your amazing review! We’re so happy to hear that Dean was able to make your experience special. They work hard to ensure every customer feels valued, and we’re thrilled that you noticed their dedication and care. We’ll be sure to share your kind words with Dean —it’s feedback like yours that keeps our team motivated. We truly appreciate your support.
I did not like that I had to miss my…
I did not like that I had to miss my original flight due to the company not providing my boarding passes before their closing time. Also they did not have an after hours number to call. After hours of calling and calling I finally got in touch with a supervisor that was able to rebook me another flight. Also my name was misspelled on both of my boarding passes.
December 30, 2025
Unprompted review
Reply from Flybix
Your airline confirmation number was sent to you by email, and in that same message we also provided clear step-by-step instructions on how to access your boarding pass. As per airline policy, boarding passes are not issued by third-party agencies — they must be downloaded directly by the passenger from the airline’s website or mobile app using the confirmation number provided.
This is standard airline procedure and applies to all travelers regardless of who made the booking. Once online check-in opens, the boarding pass becomes available for download from the airline’s system.
Since the confirmation number and download instructions were delivered to you in advance, the boarding pass was available to be accessed from the airline before the check-in deadline.
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