I bought Manchester City and Arsenal tickets at the last minute for the Community Shield match, literally on the morning of the game. Our tickets arrived within an hour mobile tikcet. I was nervous t... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
A really hassle-free ticket experience. Tickets received the day before the match with clear instructions on how to access. My friends and I enjoyed a great trip to the San Siro stadium for an AC Mi... See more
Company replied
Very attentive - kept phoning, leaving messages to check that I was happy everything on track E tickets arrived day before . I was able to transfer one to my son as he had also downloaded the appropr... See more
First time buying tickets from football ticket net. After purchasing the ticket I was a bit nervous but they assured me I would get my ticket for the Scottish cup final. I received my Ticket the day b... See more
Company replied
Company details
Written by the company
Football Ticket Net is a private independent company which connects football ticket brokers, agents and fans worldwide with the option to buy and sell tickets for sold out or hard to get football events. All football fans across the world needed and demanded (and still do) a reliable source for buying online football tickets for their favorite team (this is according to very bad experiences with other secondary market agencies which consistently failed across the years). We believe that the most important issue for a football fan is to buy tickets in a safe and secured online system along with getting the best service throughout the process - starting from the purchase itself until the match is finished.
We Promise You
100% Order Guarantee
Cheap & Competitive Prices
Secure & Safe Transaction
Valid & Authentic Tickets
Delivery On Time To Any Address
Skilled Customer Service Team
Contact info
Puerta de las Naciones Ribera del Loira 46, Campo de las Naciones, 28042, Madrid, Spain
- +34-912901437
- crm@footballticketnet.com
- www.footballticketnet.com
4.7
Excellent
14K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 42% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service. Had an issue downloading a ticket and was resolved in 5 minutes.
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear G I,
Thank you very much for your wonderful review. We are delighted to hear that you experienced excellent service with us. Our team prioritizes fast and efficient support, so we are glad we could promptly step in and resolve your ticket downloading issue within five minutes. Providing a smooth, stress-free experience for our customers is always our top priority. We appreciate your feedback and look forward to assisting you with your future football bookings.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Customer service is excellent!
Customer service is excellent!! Highly recommend!!
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Mindaugas,
Thank you for your wonderful review and recommendation! We truly appreciate your kind words and are pleased to know our customer service met your expectations. It was a privilege to assist you, and we would be delighted to serve you again in the future.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
I had just one problem
I had just one problem . I could not buy Ticket for my san under18 Year. Your website didn’t let me go througt. I had to changed date of birthday of him over 18 years.
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Rafal,
Thank you very much for your review and for sharing your feedback with us.
We sincerely apologize for any difficulty you experienced during the booking process. To clarify, our website includes this age restriction specifically to ensure that under-18 attendees are always accompanied by an adult and can attend the match safely. While the initial order can be completed, submitting the specific attendee details will not go through automatically if it includes a minor under 18. In these cases, customers can contact our support team directly. This allows us to check the order details and ensure everything is properly arranged so everyone can attend the match together safely.
Thank you once again for your valuable feedback and understanding, and we hope you and your son have a fantastic time at the match.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Excellent response to my queries!!!
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Liron,
Thank you very much for your feedback. We sincerely appreciate your kind words and are delighted to know that our assistance and responses met your expectations. Providing clear and helpful support to our customers is always our priority, and it was a pleasure assisting you. We look forward to having the opportunity to support you again in the future.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Vishaal,
Thank you sincerely for your wonderful feedback and for your incredible loyalty over the past four years. We truly cannot thank you enough for continuing to place your trust in us and choosing our service time after time. Your support as a returning customer means a great deal to our entire team, and we are extremely grateful to know that you have had a positive and reliable experience with us over the years. Building long-term trust with our customers is something we value deeply. We will continue doing our best to provide the high level of service you expect, and we look forward to assisting you with many more bookings and memorable matchday experiences in the years ahead.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Very Effective communication via email
Very Effective communication via email. First time using them with no issue. I was scared at first but I will be using them again after my experience. My ticket worked fine without any issue for the FA cup final. The seat was close with clear view for the price.
May 16, 2026
Unprompted review
Reply from Football Ticket Net
Dear Suliat,
Thank you very much for sharing your detailed feedback. We truly appreciate your trust in choosing us for your ticketing needs and for placing your first order with us. We understand that using a ticketing service for the first time can come with some uncertainty, so it means a great deal to know that our communication helped provide confidence throughout the process. We are especially pleased to hear that your ticket worked perfectly for the FA Cup Final and that you enjoyed your seat with a clear view and a great matchday experience. Thank you again for your support. We look forward to assisting you again and being part of many more exciting football moments in the future.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
A really hassle-free ticket experience
A really hassle-free ticket experience. Tickets received the day before the match with clear instructions on how to access. My friends and I enjoyed a great trip to the San Siro stadium for an AC Milan game. I'm sure we'll use again as we travel regularly to Italy for Serie A games.
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Steve,
We sincerely appreciate you taking the time to leave such positive feedback. It is wonderful to know that everything went smoothly for your group's visit to see AC Milan. We understand that timely delivery and clear access guidelines are critical for peace of mind when traveling, which is why we ensure all tickets are sent the day before the match with explicit, easy-to-follow instructions. Providing a dependable and stress-free service from start to finish is what we strive for, and we look forward to managing your ticketing needs for many more football trips to come.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Smooth process
Smooth process, no surprises. Communication was helpful and timely.
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Michele,
Thank you so much for taking the time to share this. We're really glad to hear that everything went smoothly and that our updates kept things clear and predictable for you. We know that when you're heading to a big game, getting helpful and timely communication is everything for your peace of mind - which is why our team works hard to keep you clearly informed every step of the way. We know how important it is to have a stress-free experience with no surprises, so hearing that our team hit the mark means a lot to us. We truly appreciate your support and look forward to helping you out again for your next football match!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
We‘ve booked the 4th time I think &…
We‘ve booked the 4th time I think & everytime we are completely satisfied. Everything works, we are always in contact, the matches we‘ve seen were great and footballticketnet makes it possible 👍
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Iris,
Thank you so much for this wonderful review, and we honestly really appreciate you coming back to us again and again. We truly appreciate the trust you have placed in us, and it means a lot to know that you have had great experiences each time. Customers like you are the absolute heartbeat of what we do, and we truly cannot thank you enough for your incredible trust and loyalty over the years.
It means the world to our entire team to hear that everything has gone smoothly every single time, that you have felt well supported and stayed in touch with us throughout the process, and that you have walked away from the stadium with great memories. Knowing that we could play a part in making these football trips possible for you is exactly why we love what we do.
Thank you again from the bottom of our hearts for your amazing support. We are already looking forward to helping you enjoy many more unforgettable matchdays and football experiences in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Thank you for helping with tickets for Sunderland v Chelsea
Thank you for helping with tickets for this game at the weekend. Tickets arrived the day before and we used them with no issues at all. Correspondence was first class and were very responsive with my stressful messages as it was the first time I’ve used this service. Will definitely be using this service again
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Steve,
Thank you so much for taking the time to share your experience, and thank you for giving us the opportunity to serve you for the first time. We truly appreciate your trust, especially as this was your first booking with us. We understand that waiting for tickets can sometimes feel stressful, so we are very pleased to hear that our communication and support helped make the process smooth and reassuring. It is wonderful to know that your tickets arrived on time and worked perfectly for the match. Thank you again for your kind words and support - we look forward to assisting you again for many more exciting football experiences in the future.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Great and clear communication
May 26, 2026
Unprompted review
Reply from Football Ticket Net
Dear Mónika,
Thank you very much for your review. We truly appreciate your kind words and are pleased to know that our communication was clear and helpful. Providing a smooth and reliable experience for our customers is very important to us, and we look forward to assisting you again in the future.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
It was very good
It was very good. The assistance helped me with all the problems and questions i had.
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Alexandru,
Thank you for sharing your experience. We are really pleased to hear that our team was able to assist you and help resolve your questions along the way. We know that having the right support can make the whole ticket process much easier, and we are glad we could be there to guide you when needed. Thank you for your trust, and we hope to welcome you back again for another great football experience.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Aidan,
Thank you very much for your amazing feedback. We’re delighted to hear that you had such a great experience using our service and attending the football match. Knowing that our tickets helped you enjoy the event makes our team very happy. We truly appreciate your recommendation and your support. We hope to welcome you back again soon and assist you with many more exciting football matches in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Reply from Football Ticket Net
Dear Красимир,
Thank you for taking the time to share your feedback. We appreciate your positive comment about our service and are pleased to know you had a good experience with us. Ticket prices can vary depending on factors such as match demand, availability, and ticket categories. As a marketplace, we work with different sellers to provide fans with access to matches and a variety of options. We always aim to offer competitive prices and help customers find the best available tickets for their chosen match. Thank you again for choosing Football Ticket Net. We truly value your support and hope to assist you again for future matches.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Great customer service
Great customer service , i didnt have to worry about anything :) i will come back
May 23, 2026
Unprompted review
Reply from Football Ticket Net
Dear Maciej,
Thank you very much for your lovely feedback. We’re delighted to hear that our customer service helped make your experience smooth and stress-free. Knowing that you felt confident and well supported throughout the process means a lot to our team. We truly appreciate your trust and kind words. We look forward to welcoming you back again and assisting you with many more exciting matches in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Super easy to book
Super easy to book, constantly in contact with information, and available to contact from my end. Tickets arrived in good time with instructions on how to use!
May 23, 2026
Unprompted review
Reply from Football Ticket Net
Dear Sarah,
Thank you very much for your fantastic feedback. We’re delighted to hear that the booking process was easy and that you felt well-informed and supported throughout your experience. We know how important clear instructions and timely updates are when preparing for a match, so we’re pleased that the ticket delivery and guidance helped everything go smoothly. Thank you for choosing Football Ticket Net. We truly appreciate your trust and look forward to assisting you again for more exciting football matches in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Everything was flawless
Everything was flawless. Communication, precision, quick respose. Stressfree
May 23, 2026
Unprompted review
Reply from Football Ticket Net
Dear Seyda,
Thank you for taking the time to share your experience with us. We’re delighted to hear that your experience was smooth and stress-free from start to finish. It’s great to know that our communication and assistance helped make everything straightforward for you. Your satisfaction is the greatest reward for our team. We sincerely appreciate your trust in Football Ticket Net and hope to have the pleasure of helping you again for future matches.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
GREAT DAY. 🏆🇮🇪☘️😎
First time buying tickets from football ticket net. After purchasing the ticket I was a bit nervous but they assured me I would get my ticket for the Scottish cup final. I received my Ticket the day before the game and the bar code on the day of the game. I can say football ticket net were great quick response to emails I sent them. And kept me updated regularly...💯..👍 ☘️.🇮🇪
May 23, 2026
Unprompted review
Reply from Football Ticket Net
Dear Dave,
Thank you so much for sharing your experience with us. We are delighted to hear that your first time using Football Ticket Net turned into such a positive one. We completely understand that buying tickets for an important match can feel uncertain at first, and we’re pleased our team could provide reassurance, regular updates, and quick responses whenever you needed assistance. Making sure our customers feel supported throughout the journey is always our priority.
We’re thrilled that you received your ticket and barcode in time for the Scottish Cup Final and were able to enjoy the match. Thank you for your trust and kind recommendation - we hope to assist you again for many more unforgettable football moments in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
Great experience
Great, reliable organising. We had a much better seating than anticipated.
Thanks for the experience.
May 23, 2026
Unprompted review
Reply from Football Ticket Net
Dear Andras,
Thank you for your wonderful feedback! We’re so glad the organising exceeded expectations and that the seating arrangements turned out even better than anticipated. Our team works hard to ensure every detail contributes to a smooth and enjoyable experience, and it’s rewarding to know this made a difference for you. Your kind words motivate us to keep raising the bar and delivering reliable service with thoughtful touches. We look forward to welcoming you again and creating another seamless, memorable occasion for you.
Best regards,
Lilith - CRM support team
www.footballticketnet.com
I do not normally leave reviews but…
I do not normally leave reviews but what a service, ordered tickets in the Sky Lounge on the day of the Ac Milan V Cagliari game and no issues whatsoever. Everything was smooth with regular updates, tickets came through well before the game and no issues after scanning through 3 different barcode readers. Food was unreal, drinks on tap and all round a perfect trip to the San Siro!!
May 24, 2026
Unprompted review
Reply from Football Ticket Net
Dear Tomas,
Thank you very much for your amazing review and for taking the time to share such a detailed experience with us. We truly appreciate your kind words, especially knowing that you do not usually leave reviews.
We are delighted to hear that your first experience with Football Ticket Net was such a positive one. It’s wonderful to know that your Sky Lounge tickets for the AC Milan vs Cagliari match were delivered smoothly, that you received regular updates, and that everything went perfectly when entering the stadium. Hearing that you enjoyed not only the match but also the hospitality, food, drinks, and the overall San Siro atmosphere is fantastic. Moments like these are exactly why we love helping fans experience unforgettable football events.
Thank you again for your trust and support. We hope to welcome you back again soon and assist you with many more incredible football experiences in the future!
Best regards,
Lilith - CRM support team
www.footballticketnet.com
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