Dotster is absolutely horrible
Dotster is absolutely horrible. Sites and emails go down on their end for no apparent reason. Their customer service is rude, sarcastic and belligerent. Stay far, far away.
May 19, 2017
Unprompted review
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Dotster wrote off my card money without my consent
Dotster wrote off my card money without my consent
Dotster have withdrawn from me money for service which I didn't order.
$17.49. Card **** 0530
I renew domain names at the price about $8.59. But not $17.49.
I didn't read the letter which Dotster sent
1. I did not subscribe to Dotsterr newsletter
2. I did not open spam
I didn't buy service
I don't need service
I didn't confirm payment
This is a huge non-respect for the user.
I asked about a personal discount, which compensates me for the costs. For example, I could be given a discount to renew the domain. But nothing was given to me.
This is a huge non-respect for the user again.
April 21, 2017
Unprompted review
Very Very Very BAD Customer Service
Be careful when trying to deal with them. They will ignore you once they received their money. Big liar.!! Their website say something, but when you contact their customer service they will say something else. Thanks god I paid by Paypal where I opened a dispute and got a full refund.
I wouldn't recommend them as they will reply once and escape.
I wish there is something below 1 star to give.
December 26, 2016
Unprompted review
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