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3.3
2 reviews
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Ho ricevuto un ordine contenente un prodotto non conforme a quanto richiesto. Visto lo scarso valore in questione, senza nulla chiedere, ho voluto scrivere una email solo per segnalare la difformità. Le risposte ricevute sono state a dir poco scortesi e di conseguenza immagino come si sarebbero comportati se avessi avuto un serio problema....
Dietro un buon sito web si cela un comportamento di macchinetta del caffè. Metti le monetine e ti esce il caffè si tutto va bene, altrimenti è inutile prenderla a calci o pugni. Se vuoi il caffè metti altre monetine. Così funziona Forwater. Inutile riempire moduli che nessuno legge, inutile telefonare perché non rispondono. Ho fatto un ordine e dovevo contemporaneamente aggiungere altro materiale, per errore ho chiuso il primo ordine e per inserire il materiale rimasto in sospeso devo mettere altre "monetine" e pagare due trasporti per un solo ordine. Una vergogna
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