Fotospeed Reviews 

3,725
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 332 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the diverse photo papers and the extremely prompt, reliable delivery service that always arrives securely packaged. People also deeply appreciate the incredibly helpful technical support, expert advice, and guidance provided throughout the entire purchasing experience. Consumers consistently note that browsing items and downloading necessary printer profiles is remarkably straightforward and convenient. However, some people mentioned that shipping arrival times can occasionally feel frustratingly elongated compared to expectations. A few reviewers additionally noted minor difficulties regarding tracking links or receiving prompt email responses when questions arose.

What people talk about most

Product

Consumers find product to be positive, highlighting the extraordinary range of high-quality printing papers... See more

Delivery service

Customers consistently note positive experiences with delivery service, highlighting fast and efficient... See more

Service

Reviewers mention positive feedback about service, highlighting fast and efficient experiences with prompt... See more

Quality

Customers had positive experiences with quality, expressing high satisfaction and finding the print finish... See more

Order

Users describe positive interactions with order, highlighting simple procedures and fast turnaround times.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Fotospeed really offer the complete package as far as photo printing goes. I'm no pro but the range of papers is extraordinary - possibly too many fo peole like me, but there it is. Good online video... See more

Company replied

Rated 5 out of 5 stars

I've only dealt with Fotospeed on a couple of occasions but each time I've received excellent service and my orders have arrived the next day. Can't fault the service and can't wait to start using the... See more

Company replied

Rated 5 out of 5 stars

Customer service is awesome… just this morning..after buying a canon 1100 last week and having a few issues…after Tim came back off holiday… he phoned me and put me right… great papers in tests… highl... See more

Company replied

Rated 5 out of 5 stars

Fotospeed provide first class products and services. Not only do they have a very diverse range of great papers, both their own and other well known providers, they also have numerous other produ... See more

Company replied



Company details

  1. Photo Shop

Written by the company

Fotospeed was established in 1989 with the intention of manufacturing and distributing the highest quality darkroom photo chemistry and paper with customer service second to none. Many years later Fotospeed still leads the market in darkroom and has added the very best in digital paper, inks, software and hardware. And don't forget we still pride ourselves on our customer service and technical support.

www.fotospeed.com

Written by the company

Fine Art Ink Jet
The Fotospeed award winning Fine Art Inkjet Papers have been specifically selected for their paper and image quality and are all 100% acid-free, making them ideal for Giclee printing. Fotospeed has been developing their Fine Art inkjet range for over 15 years. We are constantly reviewing the latest coating technologies to ensure our papers remain state of the art. Quality and consistency are key to Fotospeed and work to the highest QC in the industry. The papers perform excellently with Dye or Pigment Inks.
Photo Quality Paper
The Photo Quality inkjet papers are the heart and soul of the Fotospeed inkjet paper range. The range comprises of your day to day go to papers and includes Lustre, Gloss and Matt finishes. As with all Fotospeed inkjet papers they use the latest coating technologies to ensure the highest quality output in both colour and B&W. Over the years, the Photo Quality range has won multiple awards and guarantee sharp quality image output time after time.
Inkjet Canvas
Fotospeed Canvas - Helping create master pieces for over 15 years - isn't it time you created yours. The Fotospeed canvas range offers a wide range of products including polyester, poly-cotton and cotton as well as varying white points from bright white to natural white. Using the latest base materials and weave technology for the canvas and coating technology for the surface, the range offers beautiful image quality with a crack resistant surface. So, whether you are looking to create a contemporary piece or display fine art there is a product for you.
Darkroom
Fotospeed have been manufacturing Black & White Chemistry, Alternative Process, Toners and Dyes and Traditional Black & White papers for over 30 years. Our products are manufactured, bottled and packaged in our warehouses in the UK. They are used all over the world from here in the UK to as far field as Australia and Americas. Here at Fotospeed we are passionate about traditional darkroom processing, after all, that’s where we started back in the 1980's

Contact info

4.9

Excellent

TrustScore 5 out of 5

4K reviews

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Asks customers to review

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Replied to 100% of negative reviews

Typically replies within 2 weeks

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4.9

All reviews

(3,725)

328 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good prices

Good prices, excellent service.

February 2, 2026
Fotospeed logo

Reply from Fotospeed

Thank you for the review John, it's really appreciated.

Best wishes
Emma

Rated 5 out of 5 stars

Fast delivery and good packaging

Fast delivery and good packaging. My art paper arrived safely and in perfect condition. I'll be a return customer! Stop using Amazon because you can get better service and delivery just as fast as Amazon. And you get to support a smaller business with better ethics. Thank you Fotospeed!

February 2, 2026
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Reply from Fotospeed

Thank you for the great feedback Lauren, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Calibrite ColorChecker Studio

Fast delivery, good communication, good customer service. Would recommend this company.

January 30, 2026
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Reply from Fotospeed

Thank you for your review John, we really appreciate your feedback.

Best wishes
Emma

Rated 5 out of 5 stars

Great Website

Great website with ample products as well as printing tips. Just wish A3 paper was cheaper so I could experiment with that

January 28, 2026
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Reply from Fotospeed

Thank you for taking the time to give us feedback Francis, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Large selection of products

Large selection of products, competitively priced and quickly dispatched… excellent service…

January 30, 2026
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Reply from Fotospeed

Thank you for taking the time to review us, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Speedy delivery

Speedy delivery, properly packed.

January 29, 2026
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Reply from Fotospeed

Thank you for your review, we really appreciate it.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent advice and support when placing orders.

Since purchasing a Canon Pro 310 printer from Fotospeed last November, I’ve made a number of subsequent orders for papers and ink cartridges and, most recently, a new monitor and screen calibrator.

Being comparatively new to printing and colour management, I’ve invariably had questions and sought advice with each order - as well as when printing images.

In every case, the level of response from the sales and technical teams at Fotospeed has been exemplary, and has been a huge factor in encouraging and educating me on my journey into printing.

January 30, 2026
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Reply from Fotospeed

Thank you for the kind words Nick, we really appreciate your feedback.

Best wishes
Emma

Rated 4 out of 5 stars

I was reasonably happy with Fotospeed

I was reasonably happy with Fotospeed, I've retained one star because although I ordered before 3pm on a Thursday, which should have meant next-day delivery, my item wasn't delivered until Monday. Also the DPD link for the tracking wasn't working, so I emailed on the Friday but didn't get a reply until after the item had been delivered on the Monday, so had no idea if it was coming that day, the next day or whenever.

January 29, 2026
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Reply from Fotospeed

Hi Bev,

We are sorry that there seems to have been a miscommunication with your order. Unfortunately, there was an issue with the stock from the distributor, however you should have been advised of this and I have passed this back to the team.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent practical photo printing day

Tim gave excellent sessions on colour profiling, setting the computer for optimal printing and lots of useful tips.
In the afternoon, we could use their state-of-the-art printers and any of their superb papers to print onto.
The teaching suite at their base in Calne is perfect for this.

January 29, 2026
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Reply from Fotospeed

Thank you so much for the great feedback on the Academy, we are so pleased you enjoyed the day.

Best wishes
Emma

Rated 5 out of 5 stars

After sales service from Fotospeed

Having bought a printer from Fotospeed , the one day beginners course and telephone helpline was amazing.
Friendly people nothing too much trouble😊

January 28, 2026
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Reply from Fotospeed

Thank you for the great feedback David and we are really pleased you enjoyed the Academy day.

Best wishes
Emma

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, we had an issue with DPD losing the original parcel however this was quickly replaced and sorted, I have used Fotospeed many times and this is the first issue i have had, it’s an issue that was out of there control but quickly remedied. 100% recommend

January 26, 2026
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Reply from Fotospeed

Thank you for the great review Martin we really appreciate it along with your recommendation. We are glad the issue with DPD was quickly resolved for you.

Best wishes
Emma

Rated 5 out of 5 stars

Quick delivery and stunning print…

Quick delivery and stunning print images. You seem to not read or reply to previous comments made.

December 28, 2025
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Reply from Fotospeed

Thank you for the feedback Chris, apologies if we have not replied to something, that is quite unusual, please get in touch and we can rectify this.

Best wishes
Emma

Rated 5 out of 5 stars

Really well packed as usual

Really well packed as usual, and delivered on time. Would go no where else.

January 7, 2026
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Reply from Fotospeed

Thank you for the kind words Peter, we really appreciate your feedback.

Best wishes
Emma

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