FoundationBMX Reviews 

307
TrustScore 2 out of 5

2.1

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Rated 1 out of 5 stars

I would seriously be cautious of this company. After placing an order on their website in July 2026, I reviewed information to suggest that both the company and their website had been compromised. I t... See more

Rated 1 out of 5 stars

Trying to return shoes that are not suitable, paid £12 for dhl and they cannot return as they say the shop has closed, numerous mail, phone calls and messages but no reply! So annoying and over £50 ou... See more

Rated 1 out of 5 stars

Fast delivery and a wide range of stock what more could you ask for? OK i didn't get a free sandwich or anything like that but I did only buy one small item .

Rated 3 out of 5 stars

Once I had assemble the bike I found two small dents on the frame and a scratch on the bars. Not enough for me to pack it up and send it back and I expect it was nothing to do with Foundation. It woul... See more

Company replied

Company details

  1. Bicycle Store

Information provided by various external sources

Rider owned and run BMX specialist is cheshire!


Contact info

2.1

Poor

TrustScore 2 out of 5

307 reviews

5-star
4-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.1

All reviews

(307)

2 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great

Good customer service, helpful and delivery was earlier then predicted.

June 7, 2017
Unprompted review
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Rated 5 out of 5 stars

First Class!

I had trouble finding a specific seat that I needed for a build in the United States. I sent an email asking about international shipping, and the owner contacted me directly offering to help. They sent me the seat quickly, in bomb-proof packaging, with communication through the entire process. Top notch service from quality folks. I would never hesitate to order from Foundation. They're 1st Class!

May 31, 2017
Unprompted review
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Rated 5 out of 5 stars

1st class. …

no hesitation in dealing with this company,very quick dealing with your order also very good on prices recommend to anyone.

May 30, 2017
Unprompted review
Rated 5 out of 5 stars

Great company

Made a small order with these guys (top cap bolt) and these guys went above and beyond as it was a back order item from USA. I even got some free stickers and a bmx mag free when it arrive. What a great company

May 20, 2017
Unprompted review
Rated 5 out of 5 stars

love the product

My parcel took a while to come but it was sent with a free bag of sweets which more than made up for it!

May 18, 2017
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Rated 5 out of 5 stars

Excellent service

Excellent service. Fast delivery, well packaged, exactly as described and good notification and communication. Will bookmark for the future.

May 4, 2017
Unprompted review
Rated 5 out of 5 stars

Great Bike, Great Comms

Great bike, great comms

Super impressed with email communications with the shop. The bike itself is amazing and well put together, excellent that it comes as such a good package: a decent rear brake, good tyres, LHD, pegs included and hub guards. All good.

May 1, 2017
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Rated 5 out of 5 stars

Trustworthy and Great Customer Service

I pre-ordered a bike expecting delivery for early March, however, there were complications from the manufacturing side meaning it would arrive later than usual. The owner kept me in the loop about where the bike was whenever I asked up until I received it in early April. The bike came almost fully made all that was needed was to put the pedals on and centre the forks.
Overall a trustworthy supplier with an owner that cares about customers.

April 17, 2017
Unprompted review

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