Yet again Simon has pulled out the stops. Been having issues with our borehole water. Talked through with Simon who knew all the answers. Sent me the right cartridges and everything is now fine. Haste... See more
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Excellent all round. Great quality product and best price. All measurements provided on clear schematic diagram on website meant I could order with confidence knowing it would fit. Very good... See more
Company replied
We have used Fountain Filters for about 7/8 years now. Usually fitting the new one each year goes according to plan only once can I remember having trouble, after a quick call a suggestion was made a... See more
Company replied
even though my under sink filter doesn't do what I want it to, I was pleased with the help I got from Fountain Filters. They did explain that it probably would not do what I wanted it to so I am waiti... See more
Company details
Written by the company
We help health and planet savvy people filter their own tap water. Simon and I have been helping people across the UK with a wide variety of water related issues and concerns since November 2011. We're passionate about sharing our expertise because we care about people getting the drinking and mains water that they're happy with.
Contact info
Strowger House, Sandy Lane Industrial Estate, NE3 5HE, Newcastle upon Tyne, United Kingdom
- 01352838481
- orders@fountain-filters.co.uk
- www.fountain-filters.co.uk
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I bought a three way tap as I was…
I bought a three way tap as I was installing a water softner and water filter. The tap arrived quickly and appears to be a good quality. Simon was quick to reply to my query about the filter adaptor providing good information. Tap now installed and working beautifully. Would buy again from this company.

Reply from Fountain Filters
As always excellent service to go with…
As always excellent service to go with very goods products

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Brilliant service and great…
Brilliant service and great communication used many of times.. fast and efficient service

Reply from Fountain Filters
Thanks once again for your helpful
Thanks once again for your helpful, friendly and efficient service.

Reply from Fountain Filters
A Reliable Supplier.
As per usual, excellent service at a very fair price. The filter arrived in a couple of days and was extremely well packaged.

Reply from Fountain Filters
That we keep coming back is the best…
That we keep coming back is the best review I can offer. Have been using their filters for the last few years. Always good service and delivery excellent.

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I buy my water filters whenever it…
I buy my water filters whenever it needs replacing from Fountain Filters as it is a great product with competitive pricing and first class customer service.

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I bought the twin filter system
I bought the twin filter system ten years ago and needed to replace it. I found the website a bit tricky to navigate but eventually found what appeared to be the same twin filter. A quick email confirmed the pipe connection diameter, I was surprised by the fast reply.
The new system arrived very quickly and I was pleasantly surprised to see that the filter canister sealing method had been improved from a tapered design that was always tricky to seal to a improved flange design making changing filter elements easier and leak free. Had the old system replaced in 15 minutes. Would definitely recommend these filters and the company for there quality and helpfulness.

Reply from Fountain Filters
Drinking water tap
Excellent selection of drinking water taps. Found perfect replacement for my old tap. Also glad I opted for the suggested pipe/connector. Good price and fast delivery. Good buying experience.

Reply from Fountain Filters
drinking water filter tap
The drinking water filter tap I ordered was a perfect replacement for a very old tap. It was delivered promptly and the entire ordering/delivery experience was faultless. Thank you Fountain Filters.

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Mains water filter from fountain filters
Ordered mains water filter had a issue with one of the fittings I contacted fountain filters they resolved the issue immediately working great high flow and better tasting water thanks

Reply from Fountain Filters
Helping overseas customers
I live in Guernsey, and several suppliers don't sell outside the UK, so it was a great comfort to be find Fountain Filters who I will be a loyal customer of from now on. My UV lamp arrived in extremely tough packaging and was in perfect condition. I can't fault your service, thank you for helping me out

Reply from Fountain Filters
Amazing customer service
Amazing customer service. Speedy delivery.
Quality tasting water. Very happy with the company and product. Would confidently recommend any day of the week.

Reply from Fountain Filters
A great experience buying a tap and…
A great experience buying a tap and filter. Despite me miscalculating the size of some parts I would need, this was resolved at no cost to me within 48 hrs. The tap is great, and good value, the filters seem good so far. Changed from a different supplier to these and happy so far.

Reply from Fountain Filters
Excellent filter for North London area
Excellent filter, right one for North London area. Excellent service. Used it die 2 years now. Highly recommended!

Reply from Fountain Filters
First class service
Thank you Simon and Louise for your excellent spares service. Everything arrived perfect and promptly

Reply from Fountain Filters
1st Class Product, 1st Class Service.
Have been a customer of FFs (not the best-looking acronym) for ages, years, in fact into my second decade now. I use the Oyster-TBC double filter system which produces lovely clean tasting, pollutant-free water. It's reassuring to know that I'm not drinking what comes straight from the tap, and the soup of chemicals that come with it.
P.S. The service has always been 1st class.

Reply from Fountain Filters

Reply from Fountain Filters
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