Great selection of perfumes! Sad they are not able to find my Escada Sexy Graffiti perfume, but happy with the Escada Del Sol limited edition! Fair pricing as well. Thank you!
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Not a review per se, but a quest if you deliver products to Dublin, Ireland? Can you explain the delivery fee structure ? Thanks
Company replied
I have used these fragrances in the past, I try to mix them by ordering different ones. Your shipping is always on a timely manner and of great value vs other companies. Your very trusted and I alw... See more
Company replied
Well it's the best site I have found for perfume and cologne they are way lower than going to a store and the amount of name brand products is far greater than a store inventory I have purchased at... See more
Company replied
4.0
Great
22K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from FragranceX
Hi Idarmiz!
Thank you for your kind review and for choosing FragranceX.com!
We are happy to hear you were pleased with our customer service and timely delivery 🌸
We look forward to serving you again soon!
I was just so pleased with how easy you…
I was just so pleased with how easy you were to do business with. You really cared about me as a customer and saw to it that I was happy!
June 25, 2026
Reply from FragranceX
Hi Allee!
Thank you for your heartfelt review and for choosing FragranceX.com!
We are delighted to know you found it easy to shop with us and felt well cared for as our customer. Your satisfaction is always our priority 🌸
We look forward to serving you again soon!
I was a bit wary of ordering from the US...
I was a bit wary of ordering from the US to Europe but the order was delivered quickly, in perfect condition and without import fees.
July 10, 2026
Unprompted review
Reply from FragranceX
Hi JL!
Thank you for your wonderful review and for choosing FragranceX.com!
We are happy to hear your first international order arrived quickly, in perfect condition, and without unexpected import fees 📦
We look forward to serving you again soon!
Reply from FragranceX
Hi Joseph!
Thank you for your review and for choosing FragranceX.com!
We are glad you enjoyed our quick shipping and great prices ⭐
We look forward to serving you again soon!
The shipment is very late
The shipment is very late. The attention to the problem was like a big brother ignoring his little brother. Felt I was an irritant instead of a customer. I have nothing to show for this exercise in stupidity, apathy, and plain lack of caring.
July 9, 2026
Reply from FragranceX
Hi Joe!
Thank you for sharing your feedback. We are truly sorry to hear about your experience and understand how frustrating this situation has been. 😔
We would like to clarify that our team responded to each of your email inquiries throughout the investigation. After completing the claims process with USPS, it was determined that the package had been lost in transit. As soon as the investigation was concluded, we offered you the option of either a replacement shipment or a refund. We understand you chose a refund, which was processed on 07/08/2026.
We sincerely apologize for the inconvenience caused by the shipping issue and appreciate your patience while we worked through the carrier's investigation. Thank you for your feedback, and we hope to have the opportunity to restore your confidence in FragranceX.com.
Well it's the best site I have found…
Well it's the best site I have found for perfume and cologne they are way lower than going to a store and the amount of name brand products is far greater than a store inventory I have purchased at least 40 bottles for me and my wife and I have told a good number of people about Fragrance X.com and they are customer's now
June 25, 2026
Reply from FragranceX
Hi Anna!
Thank you for your incredible review and for being such a loyal FragranceX.com customer!
We truly appreciate your continued support and are honored that you have trusted us with so many purchases for you and your wife. Your recommendations to friends and family mean the world to us ⭐
We look forward to serving you again soon!
Reply from FragranceX
Hi Ladawn!
Thank you for your wonderful review and for choosing FragranceX.com!
We are delighted to hear you had a great experience and enjoyed our competitive prices 🌸
We look forward to serving you again soon!
AWESOME STOCK, PRICES AND DESCRIPTION
WELL YOU HAVE VERY GOOD CHOICES AND VERY GOOD PRICES, ALSO I LOVE TO READ ABOUT THE DESCRIPTION OF FRAGANCES YOU DO THIS IS VERY HELPFUL TO ME
June 24, 2026
Reply from FragranceX
Hi Joel!
Thank you for your thoughtful review and for choosing FragranceX.com!
We are happy to hear you enjoy our selection, great prices, and detailed fragrance descriptions. It is wonderful to know they help you make the right choice 💫
We look forward to serving you again soon!
Fast delivery and my guy really loves…
Fast delivery and my guy really loves it i will be ordering again thank you very much 😊
June 22, 2026
Reply from FragranceX
Hi Sarah!
Thank you for your kind review and for choosing FragranceX.com!
We are so happy to hear your order arrived quickly and that your special someone loves the fragrance 🌸
We truly appreciate your support and look forward to your next order.
We look forward to serving you again soon!
Reply from FragranceX
Hi Annegret!
Thank you for your review and for shopping with FragranceX.com!
We are glad you enjoyed our quick service and reasonable prices ✨
We look forward to serving you again soon!
New Customers
Truly glad, I ordered this fragrance! I was scared to pull the trigger last year... The purfume came in a decent amount of time, and it smelled great, not old or like it had been housed for too many years. Thanks.
June 22, 2026
Reply from FragranceX
Hi Alicia!
Thank you for your wonderful review and for choosing FragranceX.com!
We are so happy you decided to give your fragrance a try and that it exceeded your expectations. It is great to hear it arrived in a timely manner and smelled just as it should ✨
We look forward to serving you again soon!
Because everything always gets here fast
June 24, 2026
Reply from FragranceX
Hi Peggy!
Thank you for your review and for shopping with FragranceX.com!
We are delighted to hear your orders always arrive quickly 📦
We look forward to serving you again soon!
Reply from FragranceX
Hi Donald!
Thank you for your feedback and for choosing FragranceX.com!
We are glad you enjoy our wide selection, competitive prices, and quick delivery ⭐
We look forward to serving you again soon!
Awesome company and website and…
Awesome company and website and service; after finding this site many years ago, I have never bought retail stores perfumes and colognes.
June 24, 2026
Reply from FragranceX
Hi Dan!
Thank you for your wonderful review and for being a loyal FragranceX.com customer!
We truly appreciate your support over the years and are thrilled to know you continue to choose us for your fragrance purchases 💫
We look forward to serving you again soon!
I have been buying my perfume for years…
I have been buying my perfume for years and the one I got in June was not good. It doesn’t spray it streams. Not good.
June 24, 2026
Reply from FragranceX
Hi Ann!
Thank you for sharing your feedback. We are sorry to hear about the issue you experienced with the spray on your fragrance. 🌸
We truly appreciate your loyalty to FragranceX.com over the years and understand how disappointing it is when a product does not perform as expected. Please contact our customer service team so we can review your order and help find the best possible solution.
We appreciate your continued support and hope to have the opportunity to make this right.
Reply from FragranceX
Hi Nancy!
Thank you for your review and for choosing FragranceX.com!
We are happy to hear you appreciate our service and great prices ✨
We look forward to serving you again soon!
Easy
Easy, fair priced, and pretty fast shipping. Every order comes exactly right every single time. I don’t trust any other site for my perfumes.
June 24, 2026
Reply from FragranceX
Hi S.A.!
Thank you for your amazing feedback and for choosing FragranceX.com!
We are delighted to know you enjoy our fair prices, fast shipping, and reliable service. Your trust means a great deal to us ⭐
We look forward to serving you again soon!
Reply from FragranceX
Hi Nicola!
Thank you for your review and for shopping with FragranceX.com!
We are happy to hear you enjoyed our fast delivery and great prices 📦
We look forward to serving you again soon!
Stop and Sniff
I absolutely love the Cuban scent. Its so nice and invigorating without overwhelming the scent on my body. Reminds me of sitting around my brother or my dad or grandpa? Love this product to the max!!
June 24, 2026
Reply from FragranceX
Hi Nicholas!
Thank you for your wonderful review and for choosing FragranceX.com!
We are delighted to hear you love the Cuban fragrance and that it brings back such special memories. It is always rewarding to know a scent can create meaningful connections 💫
We look forward to serving you again soon!
This company is great
This company is great! They deliver exactlywhen they say they are going to and the prices are more than competitive. I am going to order from them again.
June 23, 2026
Reply from FragranceX
Hi Linda!
Thank you for your kind review and for choosing FragranceX.com!
We are thrilled to hear you are happy with our reliable delivery and competitive prices. We truly appreciate your support and look forward to your next order ⭐
We look forward to serving you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.