Fred. Olsen Cruise Lines Reviews 

The crew are very helpful and the chef was excellent. A very friendly ship from the Captain downwards. An excellent example of people of all faiths and nationality working together.

All the staff were kind and courteous, nothing was too much trouble for them.

All the places we visited were as described. The trips were all well ogranised and the tender was well handled when going ashore.

Some of the organised trips were a little expensive compared to other cruise lines of the same calibre as yourselves.

On board we dined in the main restaurant, table 54. Our waiters, Marvin and Avraham were a delight, nothing was too much trouble for them, they were outstanding and a great credit to your cruise line.

It was a pleasure to travel with Fred Olsen but it is also a pleasure to deal with your on shore staff also.
We always go to your Chrischurch offiice where we have always been greeted with courtesy and kindness. Nothing is too much trouble for the staff there. Alison Christchruch is a pleasure to deal with as are the rest of the staff and we are lucky to have them as our permanent travel agents.

A really great trip.The staff were amazing and couldn't do enough for you.The meals were lovely with a wide choice to suit all tastes. A good choice of activities.

The whole experience on Fred Olsen Borealis Ship was amazing from beginning to end. It was the first time we had cruised with Fred Olsen and we will definitely be cruising with them again.
All the crew members were attentive, polite, very helpful and nothing was too much trouble. We were well looked after.
So much to do on board in the day and evening. The entertainment was great. In the theatre, it was like you were sitting on your own sofas. So comfortable and you also had tables for your drinks.
The food was excellent.
The tips were included in the price of the cruise, but if wanted to give extra tips to the people you wanted to, you had to ask for them from Customer Service. The envelopes weren’t left in the cabin so you didn’t feel pressured to give.
All in all, a brilliant experience.

I’m not good with computers but I managed to book my cruise online! That goes to show how well the web-site has been designed for reluctant technophobes.
This was my second cruise; I went in my first cruise ever only 2 weeks ago and it was such a completely wonderful experience from start to finish that I’ve booked a mini-cruise before Christmas!!

Fred Olsen Cruise Lines have crew that really do make sure you have a wonderful cruise , whatever the destination. The weather was cold , wet and windy. But every time we came back on board the welcome on board was warm and sunny …so many smiles, so many times I was told ‘your welcome’ in the happiest voices .

Friendly staff always willing to help Resturants food exellant .Enretainment exellant the shows cast always sang and acted to a very high level .The Crew show was lovely to see how they performed .Time off the ship was enjoyable .My 1st cruise .Thank you .

Enjoyed being out of reach of the mainland while at sea but not too far away. First cruise my son and I have done. Lucky to have the sea so calm. Entertainment and talks good. Food OK. Catering staff did a good job.

Another wonderful cruise with Fred Olsen. Good company, good food and fabulous staff

Crew were amazing as usual Food + entertainment excellent I really enjoyed the whole experience Thank you

Wonderful reception and welcome. The live music in various bars and lounges was superb with a special mention for The String Trio. The restaurant on deck 4 and the buffet on deck 8 were both well-run, with delicious food and excellent service. And the organisation and ease of embarking and disembarking was brilliant, running so smoothly. A first-class service all round

Negatives. Cabin tv. Worst ever .Barely 1960 standard . ONE live channel, BBC world news. Absolute rubbish. Didn't expect satellite but really? WFI. £9 per day. Rip off. Essential contact with home so forced into payment. Overpriced drinks, plus payment required for mixers, etc.
Positives. Good food consistently.
Staff pleasant and helpful. Mostly.
Embarking on/off well handled. Entertainment very good. Cabin comfy.

Fabulous cruise line. Wouldn't sail with any other company now and I've previously tried many

Friendly staff
Very attentive to dietary needs
Good food and choices

Friendly and helpful staff.
Excellent choice of food.
Good variety of entertainment.
Well serviced cabins.
Efficient embarking and disembarking.

Just back from a lovely cruise with Fred Olsen. Fantastic customer service. Crew and food were amazing. Cabin was beautiful. Entertainment top class.
Would recommend.

The crew, the ship, the atmosphere. There appeared to be a large number of first time cruisers on board. The ones that I conversed with appeared to be enjoying the experience. The weather was also very kind with calm seas throughout.

Cruise itinerary, quality of food, cleanliness of ship, range of activities and most of all fantastic crew. Would have 5 stars if entertainment improved.

Great Holiday with Fred Olsen on the Borealis, nothings too much trouble, food amazing, lobster in the buffet !! and entertainment is first-class. Room and ship are clean and comfortable, with plenty of places to sit or lay in the sun. Trips were well organised and good value for money. Staff were friendly and helpful.