Banner for Freeads.co.uk

Freeads.co.uk Reviews 

11,921
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 1,557 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently point out that setting up listings, uploading clear photos, and managing products on the platform is remarkably simple and straightforward. Consumers are also very pleased with the impressive reach, noting that advertisements quickly attract numerous views and prompt replies from potential buyers. Some reviewers were not happy with communication difficulties, explaining that dealing with uncommitted buyers or time-wasters made selling items quite painful. A few individuals experienced persistent hurdles, mentioning suspicious accounts targeting high-value items or struggling to successfully complete a sale on the website.

What people talk about most

User experience

Customers consistently note positive experiences with user experience, highlighting how simple it is to join,... See more

Website

Users describe positive interactions with website, highlighting that it is very easy to use and free to post... See more

Service

Consumers find service to be positive, highlighting how easy and straightforward it is to create adverts and... See more

Product

Reviewers highlight positive aspects of product, noting that ads are well displayed and items sell very... See more

Marketing

Reviewers mention positive feedback about marketing, highlighting how easy it is to place adverts and keep in... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free. Although I wasn't able to rehome one off Freeads, I was very thankful for all the advice, and the deposit s... See more

Company replied

Rated 5 out of 5 stars

Overall a good platform to sell items. However an annoying persistent issue is with obvious scammers who target you on high value items . They’re very persistent with messages and demands for pers... See more

Company replied

Rated 5 out of 5 stars

First time I had used this service and found it easy to join and complete your advert. We had a good response and were notified immediately when there was any messages. Would recommend to anyone wit... See more

Company replied

Rated 5 out of 5 stars

This is the first time using freeads to sell pets, and i would like to say that my experience is very positive. Easy to place an add, uploading pictures/videos. And is reviewed very quickly. My li... See more

Company replied


Company details

  1. Online Marketplace

Written by the company

Freeads.co.uk is one of the UK’s most trusted and beloved websites for pet parents looking to find and responsibly rehome puppies, dogs, kittens, cats, birds, horses, ponies, and other pets. Browse trusted pet and equestrian ads from genuine breeders, rescues, and responsible owners across the UK, with thousands of pets looking for loving homes every day. Our PetSafe deposit scheme helps pet parents rehome with even more confidence by adding extra protection and trust throughout the process. Whether you are searching for a new companion or responsibly rehoming a pet, Freeads helps pet parents connect safely and confidently with genuine breeders and trusted owners nationwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

12K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(11,921)

1,536 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Thank you great help but I didnt sell…

Thank you great help but I didnt sell through your site on this occasion.. even though a few leads.. will highly recommend and use again

August 2, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your kind review.

It's great to hear Freeads Pets was helpful and that your advert generated several enquiries. While we're sorry it didn't lead to a sale on this occasion, every advert is different, and we're especially grateful that you'd still recommend us and use the website again.

Thank you for choosing Freeads Pets. We look forward to helping you in the future.

Rated 5 out of 5 stars

Very easy set up

Very easy set up
Good clear coverage on ads & great management on message systems .
Thank you

August 1, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Sarah.

We're delighted to hear you found setting up your advert so easy and that you were pleased with the visibility your advert received. It's also fantastic to know our messaging system helped you manage your enquiries with ease.

Thank you for choosing Freeads Pets. We really appreciate your kind words and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Really good

Really good

July 31, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Lucy.

We're delighted to hear you had such a positive experience with Freeads Pets. It's wonderful to know the website worked well for you, and feedback like yours means a great deal to the whole team.

Thank you for choosing Freeads Pets. We hope to see you again soon.

Rated 5 out of 5 stars

It's all great when you get a great and…

It's all great when you get a great and honest buyer.

July 24, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review, Frank.

We're delighted to hear you had a positive experience and found a genuine buyer through Freeads Pets. Helping responsible owners and buyers come together is exactly what we strive for, and we're pleased everything worked out so well for you.

Thank you for choosing Freeads Pets and for taking the time to share your experience.

Rated 4 out of 5 stars

Good response to my advert although…

Good response to my advert although sometimes a little slow

July 31, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your lovely review, Carol.

We're delighted to hear your advert received a good response through Freeads Pets. Helping our members reach genuine prospective owners is exactly what we aim to do, and it's wonderful to know your advert attracted plenty of interest.

Thank you for choosing Freeads Pets and for taking the time to share your experience.

Rated 5 out of 5 stars

Very happy with your service

Very happy with your service. Excellent.

July 30, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, John.

We're delighted to hear you're so happy with the service you received from Freeads Pets. Knowing you've had an excellent experience is exactly what we strive for, and feedback like yours means a great deal to the whole team.

Thank you for choosing Freeads Pets. We look forward to helping you again in the future.

Rated 5 out of 5 stars

Best websites

Best websites

July 30, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Hemen.

We're thrilled to hear you think Freeads Pets is one of the best websites. Feedback like this is incredibly rewarding for the whole team, and we're delighted you enjoyed your experience with us.

Thank you for choosing Freeads Pets. We look forward to welcoming you back again soon.

Rated 5 out of 5 stars

5* let me know whenever a message had…

5* let me know whenever a message had been sent got loads of enquiries from the advert sold on the second day

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic 5-star review, Susan.

We're delighted to hear you received plenty of enquiries and successfully rehomed so quickly. Selling on the second day is a brilliant result! It's also wonderful to know our message notifications kept you up to date whenever a new enquiry arrived, making it easy to stay in touch with prospective owners.

Thank you for choosing Freeads Pets. We wish you all the very best and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Easy to navigate

July 22, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your 5-star review.

We're delighted to hear you found Freeads Pets easy to navigate. We work hard to make advertising and finding pets as simple and straightforward as possible, so it's wonderful to know you enjoyed using the website.

Thank you for choosing Freeads Pets, and we hope to see you again soon.

Rated 5 out of 5 stars

Excellent

Excellent, very happy to use this website again

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Tracey.

We're delighted to hear you had such a positive experience with Freeads Pets and that you'd be happy to use us again. Knowing our members would choose us for their next pet advert is one of the biggest compliments we can receive.

Thank you for choosing Freeads Pets. We look forward to welcoming you back in the future.

Rated 4 out of 5 stars

Got notifications well.To upgrade all…

Got notifications well.To upgrade all the time was costly.
Lay out was easy to do and easy to edit.
Quite a few time wasters.

July 29, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for taking the time to leave a review.

We're pleased to hear you found Freeads Pets easy to use, that editing your advert was straightforward, and that the notifications helped you keep up with new enquiries.

We also appreciate your feedback about upgrade costs. Upgrades are entirely optional, and we regularly offer discounts and promotions to help members get even better value when they choose to boost their adverts. Feedback like yours helps us continue improving the experience for everyone.

Thank you for choosing Freeads Pets.

Rated 5 out of 5 stars

Got lots of inquiries from advert

Got lots of inquiries from advert

July 20, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your great review, Mr Jones.

We're delighted to hear your advert attracted lots of enquiries through Freeads Pets. Helping responsible owners and breeders reach genuine prospective owners is exactly what we aim to do, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for taking the time to share your feedback.

Rated 5 out of 5 stars

Birds for sale Quick and easy and advert went live…

Quick and easy and advert went live quickly will definitely use again

July 28, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Brian.

We're delighted to hear you found it quick and easy to advertise your birds on Freeads Pets, and that your advert went live promptly. It's especially rewarding to know you'll be using us again in the future.

Thank you for choosing Freeads Pets. We look forward to helping you again next time.

Rated 5 out of 5 stars

Friendly site

Friendly site, easy to navigate

July 28, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your kind review, Daren.

We're delighted to hear you found Freeads Pets friendly and easy to navigate. We work hard to make the website welcoming and straightforward to use, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for your support.

Rated 5 out of 5 stars

Sean

Everything is so smooth, and easy
to navigate.

July 27, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your fantastic review, Sean.

We're delighted to hear you found everything on Freeads Pets smooth and easy to navigate. We work hard to make every part of the website as simple and intuitive as possible, so it's wonderful to know you had such a positive experience.

Thank you for choosing Freeads Pets and for taking the time to share your feedback.

Rated 5 out of 5 stars

Very Helpful and fast support team.

July 28, 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your wonderful review, Paul.

Your kind words mean a great deal to us. Our support team works incredibly hard every day to help members, answer questions and keep Freeads Pets a safe and welcoming place for responsible pet owners, breeders and buyers. They don't often receive public recognition, so your feedback will be especially appreciated.

We're delighted to hear you found the team both helpful and quick to respond. Thank you for taking the time to recognise their efforts, and thank you for choosing Freeads Pets.

Rated 5 out of 5 stars
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your great review, Paul.

We're delighted to hear you've consistently had a positive experience with Freeads Pets. It's wonderful to know our website continues to be a great place to buy, sell and responsibly rehome pets, as well as find pet accessories and services.

Thank you for choosing Freeads Pets and for your continued support.

Rated 3 out of 5 stars

I'm of a certain age and I find it very…

I'm of a certain age and I find it very hard to find what I'm looking for and I don't know how to get my messages on the app so I'm rating 3 star's

July 26, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thanks for sharing with us and we endeavour to continue to make the site easy for all ages.

Please do contact our support team and they will assist you to help you find your ideal pet if you experience any other difficulties.

Rated 1 out of 5 stars

This is absolute the worst experience…

This is the absolute worst experience I've had posting an advert. The website use to be good. But now you post an advert and it disappeares instantly and there are no emails as to why the advert has vanish, no instruction on how to fix the issue and no help from their so-called support team. They never reply to messages... I don't know who is the scammer now. The website or the people on it. But from my experience they are all very very bad... Very bad

July 27, 2026
Unprompted review
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for your review.

We're sorry to read your comments. However, we're unable to verify the experience you've described as no account or advert details have been provided, despite the opportunity to do so.

We also cannot find any contact from you via our support channels, so we haven't had the opportunity to investigate or assist. Our support team responds to genuine enquiries every day and is available via both email and live chat.

If you'd like us to review your case, please reply via Trustpilot with your account details or contact our support team directly. We'll be happy to investigate any genuine issue and provide a full explanation.

Rated 5 out of 5 stars

Excellent service

I was searching to adopt a rescue senior dog so I put couple wanted adverts on. Free.
Although I wasn't able to rehome one off Freeads,
I was very thankful for all the advice, and the deposit security they offer for free, they have other free services to offer.
I did pay a very small amount for year to boost my wanted advert it wasn't really neccessary only my choice.
Excellent site for Pets only rescues, rehoming, wanted, and brilliant advice to support you.

July 21, 2026
Freeads.co.uk logo

Reply from Freeads.co.uk

Thank you for such a thoughtful review.

We're delighted to hear you found Freeads Pets helpful during your search for a rescue senior dog. Although you found your new companion elsewhere, it's wonderful to know you valued our free wanted adverts, advice and the security offered by our PetSafe deposit service.

It's also great to hear you chose to boost your wanted advert, even though it wasn't essential, and that you recognised the range of free features available to help responsible pet owners, breeders and adopters.

Thank you for your kind recommendation and for choosing Freeads Pets. We wish you and your rescue dog many happy years together.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look