The only thing I would like to change is to be able to see what damages other people have put down on the trailer. Can't see the use of me puting down damages that you are alredy aware of. Othervi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Next level experience. Booking, unlocking via bluetooth, bringing back, all hassle free and easily done in your phone. The value is incredible. I used to rent from the gas station before, but the pric... See more
Company replied
Great first experience, although the dedicated trailer wasn’t present. Nothing customerservice couldn’t handle: I was quickly designated to a available trailer (thanks Luc!). On leaving the original... See more
Company replied
I have rented trailers with them a couple of times and 90% percent of the times it works perfect. Sometimes they are little bit dirty or have minor issues. The app is great! Make sure to take pic... See more
Company replied
Company details
Written by the company
Since 2004, Freetrailer has been committed to enhancing customer experience through our sharing economy solution. Our mission is simple: to offer free access to trailers and electric cargo bikes for those in need. Our principle, "We make sharing easy," is brought to life with our award-winning app, enabling self-service pick-ups and returns. With partners like IKEA, Elgiganten, Byggmax and POWER on board, accessing a Freetrailer is convenient, affordable and easy, ensuring our users always find what they need close by.
Contact info
Dampfærgevej 10, 2100, København, Denmark
- +4588537700
- info@freetrailer.com
- www.freetrailer.dk
4.8
Excellent
20K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to use
Easy to use, good app, fair prices.
Connecting to the Bluetooth lock could be improved, but thats a minor thing.
June 29, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Anders
Thank you for your review.
We're delighted to hear that your experience with Freetrailer was such a positive one! It's great to know that you found the app easy to use, the account setup and rental process smooth, and the trailer practical and easy to handle.
We're especially pleased that you found our service to offer great value for money and that you would recommend us to others.
We look forward to helping you with your next transport.
Best regards,
Freetrailer
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The best sharing experience ever
The best sharing experience ever.
The app works excellent.
June 28, 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
Great to hear you had the best sharing experience and that the app worked so well for you.
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi Ingar,
Thank you for your review.
Great to hear that the whole process from booking to return was easy and smooth for you.
Kind regards,
Freetrailer
Smoothest rental in history of humans!
June 27, 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
Love to hear it went that smoothly - that’s exactly how renting should feel!
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi,
Thank you for your review.
Great to hear that pickup and return were easy and everything went perfectly for you.
Kind regards,
Freetrailer
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Reply from www.freetrailer.com
Hi Ali,
Thank you for your review.
Good good good - we’ll take that as a very strong approval 👍
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi Niels,
Thank you for your review.
Great to hear that everything worked perfectly and you found it nice and easy to use.
Kind regards,
Freetrailer
Reply from www.freetrailer.com
Hi Morten,
Thank you for your review.
We're delighted to hear that you found Freetrailer perfect and very easy to use. Making trailer rental simple and convenient is exactly what we strive for.
We truly appreciate your feedback and hope to see you again the next time you need a trailer.
Best regards,
Freetrailer
Good and quick service
June 27, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Cyatwa,
Thank you for your review.
We're pleased to hear that you experienced good and quick service with Freetrailer. Providing a fast and smooth rental experience is exactly what we aim for.
We truly appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
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everything is nice and clear
June 27, 2026
Unprompted review
Reply from www.freetrailer.com
Hi,
Thank you for your review.
We're happy to hear that you found everything nice and clear when using Freetrailer. Making the booking and rental process simple and easy to understand is very important to us.
We truly appreciate your feedback and hope to see you again the next time you need a trailer.
Best regards,
Freetrailer
Very convenient and easy to book and…
Very convenient and easy to book and rent trailers.
June 27, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Jeff,
Thank you for your review.
We're delighted to hear that you found it very convenient and easy to book and rent trailers with Freetrailer. Making the process simple and hassle-free is exactly what we aim for.
We truly appreciate your feedback and hope to see you again next time you need a trailer.
Best regards,
Freetrailer
100% just so this
100% just so this
It’s what you’re looking for.
Just 5/5 no nonsense
Trailer you need, where and when you need it
Cheap as can be
June 26, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Esben,
Thank you for your review.
We're really pleased to hear that you see Freetrailer as a simple, reliable solution that gives you the trailer you need, when and where you need it, at a good price. It's great to know the service met your expectations without any hassle.
We hope to see you again soon.
Best regards,
Freetrailer
Easy and helpfull☺️
June 26, 2026
Unprompted review
Reply from www.freetrailer.com
Hi I S,
Thank you for your review.
We're delighted to hear that you found our service easy and helpful. Your feedback means a lot to us, and we're pleased that we could make your trailer rental experience a positive one.
We look forward to helping you again in the future.
Best regards,
Freetrailer
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Reply from www.freetrailer.com
Hi Hugo,
Thank you for your review.
We're delighted to hear that you found our service fast, affordable, and reliable. Providing a smooth and dependable trailer rental experience is what we strive for.
We truly appreciate your feedback and look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
Easy to use application and change…
Easy to use application and change booking if needed. Easy instructions when picking up and leave trailer.
June 26, 2026
Unprompted review
Reply from www.freetrailer.com
Hi Malin,
Thank you for your review.
We're delighted to hear that you found our app easy to use and that changing your booking was straightforward. It's also great to know that the pickup and return instructions made the rental process simple and convenient.
We truly appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Christer,
Thank you for your review.
We're pleased to hear that you found our app simple and easy to use, and that you were happy with the price. Providing a convenient and affordable trailer rental experience is what we strive for.
We appreciate your feedback and hope to see you again soon.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Anja,
Thank you for your review.
We're delighted to hear that you found Freetrailer super convenient, easy, and affordable! It's great to know that our service met your expectations.
We truly appreciate your feedback and look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
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Reply from www.freetrailer.com
Hi Adrian,
Thank you for your review.
We're thrilled to hear that you had a great experience with Freetrailer! Your kind words mean a lot to us, and we're pleased that we could provide you with a positive rental experience.
We look forward to helping you again the next time you need a trailer.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Mikael,
Thank you for your review.
We're delighted to hear that you found our service both cheap and easy to use. Making trailer rental simple, convenient, and affordable is what we aim for.
We appreciate your feedback and look forward to helping you again in the future.
Best regards,
Freetrailer
Reply from www.freetrailer.com
Hi Vimal,
Thank you for your review.
We're delighted to hear that you found the process quick and simple, and that you were happy with the price. Making trailer rental easy and affordable is exactly what we strive for.
We appreciate your feedback and hope to assist you again the next time you need a trailer.
Best regards,
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