Overpriced, no responses on the ads that you post. All the drivers are with SAP record and a lot of violations.
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Competitive prices. I did a terminal to terminal shipment from Grand Rapids, MI to Fort Smith AR. Both are decent sized cities with many many freight terminals. They did not tell me until after I h... See more
Company replied
Worst company I have ever had the pain of doing business with. They are deceitful, unethical, and lie directly to you. We were overcharged for services not received and when we tried to dispute, they... See more
Company replied
I do not recall even using this company to ship anything at all but somehow i get 275 removed from my bank account when if i shipped anything, it would have been 6 months prior to recieving this extra... See more
Company details
Contact info
2535 Brockton Dr., Ste 500, 78758, Austin, United States
- 888-297-6968
- contact@freightpros.com
- www.freightpros.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Freight Pros went above and beyond to…
Freight Pros went above and beyond to help me get a delayed shipment to a customer on time. The nation wide carrier we selected was not at all helpful but when Freight Pros started asking the questions they got answers in a timely manner. Beyond pleased with the communication and customer service!
Jordan at Freight Pros is a true…
Jordan at Freight Pros is a true blessing. He goes above and beyond to provide excellent customer service. Without Freight we will be lost.
Eric @ FreightPros has been a great…
Eric @ FreightPros has been a great help with securing our shipments. This is the 2nd time I have used FreightPros with Eric as my contact and it has been a smooth and easy process both times. He is great with helping me weigh out my options and choosing the best option for my shipment as my shipments vary. Thank you Eric!
We love working with FreightPros
We love working with FreightPros! Chad is on it with every shipment and there anytime we have a question! We appreciate all of the support we recieve with each shipment it has been refreshing. Highly recommened them to any business small or large to assist with your freight shipping needs.
With a plethora of freight brokers to…
With a plethora of freight brokers to choose from, FreightPros has stood above the rest. The one-on-one, dedicated service that I consistently receive from Eric Zapata ensures that my company continues the partnership. His response time and attention to detail is second to none. I always feel like I am a priority when I call or email and believe I'm getting the lowest price. Keep up the great work/service.

Reply from FreightPros
Easiest and painless shipping…
Easiest and painless shipping coordination!
Freight pro's promised a pickup that…
AMMENDMENT: Freight pros knew exactly what they were picking up days in advance but still chose to commit, take payment, and not even email when the plan went south. Still Junk! Still horrible communication. They are just a middle-man they have no skin in the game. They get paid on the odd chance that it goes as planned and that's good enough for them
Freight pro's promised a pickup that was really going to get us out of a jam caused by another shipping company. We scheduled, paid, then, they never showed up. Was our first and last time using freight pros.

Reply from FreightPros
Horrible service through central…
Horrible service through central transport! DO NOT WASTE YOUR TIME!

Reply from FreightPros
These folks make my business possible
I build agricultural equipment on a small scale and ship it to all corners of the country (and some fairly inaccessible locations) in odd-sized crates. Trying to get my own quotes I was looking at lots of $1000+ numbers and spending time on hold with reps who had no interest in my tiny volumes. The Freight Pros team has consistently gotten me quotes in the $400-$600 range nationwide and has booked my shipments on at least five different carriers to find the cheapest option to each location.
Eric always sends quotes within a day and is willing to deal with my customers' frequent requests to change delivery locations or request new quotes after months of delay. I once delivered a crate to a freight terminal an hour away only to discover that they had no ground-level forklift to unload my trailer. I called Freight Pros and in ten minutes they had me booked on a different carrier in the same town for the same rate. I never expected to find this level of personalized customer service in the freight world. I would recommend them to anyone.

Reply from FreightPros
Shipment to Houston
This was my first freight shipping experience, and because of Eric’s support and guidance, everything exceeded my expectations. As someone who is a novice, he patiently helped me navigate every phase of the process. It was a major advantage to be able to communicate directly with him. Eric treated this transaction as though it was a million dollar deal. I am very grateful to him and I intend to use Freightpros again in the near future.

Reply from FreightPros
FreightPros was well worth switch too
Switched to FreightPros late last year after unsatisfactory service from the broker I was using. Been very happy with the change; especially the rapid quotes and no surprises on pricing.

Reply from FreightPros
It can't be this easy
It can't be this easy. I don't know how they do it but I get excellence every time. This is the easiest review I ever wrote. Thank you FreightPros!!

Reply from FreightPros
Very professional and friendly staff
Very professional and friendly staff. I would and have recommended them to everyone I know. Excellent customer service, always willing to go the extra mile.

Reply from FreightPros
I LOVE THE EASE OF USING ONLINE TO SET…
I LOVE THE EASE OF USING ONLINE TO SET UP MY LTL FREIGHT. AND IF I HAVE ANY QUESTIONS I JUST CALL LORRY AND HE HELPS ME OUT. PRICES ARE GREAT TOO.

Reply from FreightPros

Reply from FreightPros
Reliable & consistent
We use freight pros all winter long. We always request Eric Zapata— he has been overwhelmingly helpful and willing to meet our business’ specific needs. Fast & consistent shipping. The Licorice Guy thanks freight pros and mr. zapata (and his team) for great customer service.
-Joe Kirk

Reply from FreightPros

Reply from FreightPros
LOVE WORKING WITH THESE PEOPLE
LOVE WORKING WITH THESE PEOPLE. THEY ARE ALWAYS ON THE BAKLL AND WE WORK GREAT TOGATHER

Reply from FreightPros
freight pros takes their business…
freight pros takes their business seriously and follows up on commitments

Reply from FreightPros
Eric Zapata and his team at FreightPros…
Eric Zapata and his team at FreightPros offer superior customer service. Eric has gone above and beyond with his follow-up and finding competitive rates for our small business. We have been with FreightPros for 3+ years and look forward to continuing our growth with Eric and his customer-first oriented team. We have and will continue to send business to Eric at FreightPros.

Reply from FreightPros
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