I thought it was a scam, took ages to receive communications and felt like a scam. After many email with Mia, the goods finally arrived with quality of materials was excellent and the cut was love... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Nora is the representative for French that helped with my order. I contacted them and they followed back ensuring the problem was solved. I am more than grateful for their support ,I've been a custome... See more
Company replied
Good morning, I've been a french quarter customer for some years now. I love the style and fit of the items I've gotten so far. Unlike any other online company,when a mistake is made they urgently too... See more
Company replied
I purchased a jacket, it took longer than expected, but they told me that is because each jacket was custom made to selected size. When I got the jacket it looked great and fit great. Though, I notice... See more
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Company details
- #40 of 77 best companies in Men's Clothing Store
- #154 of 299 best companies in Clothing Store
Written by the company
French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us
Contact info
93 Whitehead Road, STE 10259, Hamilton, United States., 08619, New Jersey, United States
- 9723325522
- contact@frenchcrown.com
- www.frenchcrown.com
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Best in the quality.
May 1, 2026
Unprompted review
Reply from French Crown
Dear Parvez Ahmed,
Thank you for your kind feedback!
We’re delighted to hear that you consider our products the best in quality. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
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I still have not received my order.
I still have not received my order.
You shipping contractor is horrible. Read their reviews
April 3, 2026
Reply from French Crown
Dear Numan Buruin,
We’re truly sorry to hear that you have not yet received your order and understand how frustrating this situation must be.
We sincerely apologize for the inconvenience caused by the delay and for the experience you’ve had with the shipping process. This is certainly not the standard we aim to provide.
Please be assured that we take such concerns very seriously. We would like to urgently investigate your shipment and provide you with a clear update.
Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Order Not Received”
Our senior support team will prioritize your case and assist you with the next steps.
Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make this right.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
very nice collection of modern and…
very nice collection of modern and contemporary shirts
April 25, 2026
Unprompted review
Reply from French Crown
Dear Jatiinder Siingh,
Thank you so much for your kind feedback!
We’re delighted to hear that you appreciate our modern and contemporary shirt collection. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
SUPER grateful and happy
SUPER grateful and happy with this purchase. The suit fits immaculately well and doesn’t need a stitch of tailoring. Very high quality materials and craftsmanship. An absolute bargain. I purchased this for my daughter’s wedding, and it is perfect!
April 27, 2026
Unprompted review
Reply from French Crown
Dear Robert,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you’re so happy with your purchase and that the suit fits you perfectly without any need for alterations. It’s especially meaningful to know that you chose it for such a special occasion like your daughter’s wedding — we’re honored to be a part of it.
Your kind words about the quality, craftsmanship, and value mean a lot to us.
We wish you a beautiful celebration and look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
One star is not enough.
One star is not enough. We have been waiting for our order for months now and the only answer we get is "its shipped." They are refusing to refund us and we are taking the charge dispute to the bank. AVOID THIS COMPANY AT ALL COSTS IT IS A SCAM.
April 1, 2026
Unprompted review
Reply from French Crown
Dear Nathan Trujillo,
We’re truly sorry to hear about your experience and completely understand your frustration.
Waiting for months without receiving your order and not getting a clear resolution is certainly not acceptable. We sincerely apologize for the inconvenience caused and for the lack of clarity in communication.
Please be assured that we take this matter very seriously. We would like to urgently investigate your shipment status and work towards a proper resolution.
Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Order Not Received / Refund Concern”
Our senior support team will prioritize your case and assist you with a clear update and next steps.
We appreciate your patience and the opportunity to make this right.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
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Reply from French Crown
Dear Kawanti Lisby,
Thank you so much for your kind feedback!
We’re delighted to hear that you like the material and found it fabulously beautiful. Your satisfaction truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear Sandeep Atole,
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the quality. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
I ordered nearly 6 weeks ago
I ordered nearly 6 weeks ago, no suit, no update. I have chased and the don’t response ! Avoid
March 1, 2026
Unprompted review
Reply from French Crown
Dear Blake,
We sincerely apologize for the inconvenience and frustration you have experienced with your order.
We completely understand your concern regarding the delay in delivery and the lack of updates, and we regret that you have had to follow up multiple times without a satisfactory response. This is certainly not the experience we aim to provide.
Please be assured that your case is being taken very seriously, and we are escalating this matter internally on priority. Our team will thoroughly review your order status and ensure it is addressed at the earliest.
Kindly share your order details with us at contact@frenchcrown.com
and mention the subject line:
“Trustpilot Escalation – Order Delay Concern”
Our senior support team will personally look into your case and assist you with an appropriate resolution as quickly as possible.
We truly value your patience and appreciate the opportunity to make this right.
Warm regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear Sayandeep Pal,
Thank you so much for your kind feedback. We’re really glad to know that you are happy with the product.
Your support truly means a lot to us and motivates our team to keep delivering the best quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
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Reply from French Crown
Dear Rakesh Deora,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of the product.
Your appreciation truly encourages our team to keep maintaining high standards in both quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
I recently purchased shirts and quality…
I recently purchased shirts and quality and pattern of the fabric was very nice.
I recommended my friends
April 12, 2026
Unprompted review
Reply from French Crown
Dear RAJU E S,
Thank you so much for your wonderful feedback. We’re delighted to know that you are happy with the quality and pattern of the shirts.
We truly appreciate you recommending us to your friends—it means a lot and motivates our team to continue delivering the best.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Great Service, Smooth Customization So Far — A Pleasure to Work With
Parul was the employee that assisted me in customizing and submitting my order with all the work order notes. They helped me expedite and finalize my order as well which was amazing as I have a very tight deadline. Very good experience so far. Their team has been responsive, patient, and helpful throughout the customization process. They were willing to work through detailed measurements, fit preferences, and design adjustments, which I really appreciated. Communication has been smooth, and they have been accommodating with custom requests. Looking forward to receiving the final piece. Truly superb customer service. Extremely patient, and supremely helpful.
April 25, 2026
Unprompted review
Reply from French Crown
Dear Mark,
Thank you so much for your wonderful and detailed feedback. We’re truly delighted to know that you had a smooth and positive experience with the customization process.
We’re especially glad that our team member was able to assist you efficiently with your order, measurements, and design requirements, and help you meet your tight deadline. Your kind words about our team’s responsiveness, patience, and support mean a lot to us.
We truly appreciate your trust in us and are committed to ensuring that the final piece meets your expectations perfectly. We look forward to serving you again in the future.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Reply from French Crown
Dear Puttabasavaiah Manchanapur,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of the material and the style of the product.
Your appreciation truly motivates our team to continue delivering the best quality and designs.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
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Great fit and awesome finish..
Great fit and awesome finish..
Good quality product.
April 24, 2026
Unprompted review
Reply from French Crown
Dear Amit Datta,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the fit, finish, and overall quality of the product.
Your appreciation truly means a lot to us and encourages our team to continue delivering the best in both quality and craftsmanship.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
A1 Customer Service
My experience with French Crown exchange policy was very pleasant. I ordered my usual size but the two blazers were too tight. I emailed French Crown and Mia was the representative whom responded. Mia responded in a timely manner and was very polite. She offered an exchange free of charge and advised that the shipping fees would also be handled by French Crown. She even suggested as a good faith gesture, I could keep the items that were too small (A1 customer service). I would most definitely recommend French Crown and I look forward to doing more business with them in the near future.
April 22, 2026
Unprompted review
Reply from French Crown
Dear ERIC L DAVIS,
Thank you so much for your wonderful and detailed feedback. We’re truly delighted to know that you had a pleasant experience with our service and exchange process.
We’re especially glad that our team member was able to assist you promptly and support you with a smooth resolution. Your kind words about our responsiveness, politeness, and service approach mean a lot to us.
We truly appreciate your recommendation and your trust in us. We look forward to serving you again in the near future.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Reply from French Crown
Dear TRE COSMOS
,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the fit and quality of the product.
Your appreciation truly motivates our team to continue delivering the best in both comfort and craftsmanship.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
Quality
Quality
Discount
Sales person
Excellent treatment by all
Thanks
April 22, 2026
Unprompted review
Reply from French Crown
Dear Gajraj Singh,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of our products and the discount experience.
We truly appreciate your kind words about our sales team and the excellent service you received. Your appreciation motivates us to continue delivering the best possible experience to all our customers.
Thank you once again for your support. We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
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Reply from French Crown
Dear khushal bhansali,
Thank you so much for your kind feedback. We’re glad to know that you are happy with the quality of the product.
Your appreciation truly means a lot to us and encourages our team to continue delivering the best quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Since 2019 I used this French crown…
Since 2019 I used this French crown product both pants and shirts are very good quality esp stitching where you can customise. Overall it's value for 💰
April 22, 2026
Unprompted review
Reply from French Crown
Dear ravi chandran,
Thank you so much for your continued trust and support since 2019. We’re truly delighted to know that you are happy with the quality of our shirts and pants, especially the stitching and customization options.
Your long-standing association and appreciation mean a lot to us and motivate our team to consistently deliver value and quality in every product.
We look forward to serving you for many more years ahead.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Ordered a month ago and have not heard…
Ordered a month ago and have not heard anything since. I emailed the gem multiple times and have not received a response.
March 17, 2026
Unprompted review
Reply from French Crown
Dear Zachary Brannon,
We sincerely apologize for the inconvenience and frustration you have experienced regarding your order.
We truly regret the delay in updates and the lack of response to your emails, and we understand how disappointing this situation must be for you. This is certainly not the level of service we aim to provide.
Please be assured that your concern is being taken very seriously, and we are escalating this matter internally on priority. Our team will review your order status and ensure it is addressed at the earliest.
Kindly share your order details with us at contact@frenchcrown.com
and mention the subject line:
“Trustpilot Escalation – Order Follow-up Concern”
Our senior support team will personally look into your case and get back to you with an appropriate resolution as quickly as possible.
We truly appreciate your patience and the opportunity to resolve this for you.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.com
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