I thought it was a scam, took ages to receive communications and felt like a scam. After many email with Mia, the goods finally arrived with quality of materials was excellent and the cut was love... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I was looking for a great pair of pants for a wedding. The palette of colors to choose from is incredibly broad. I ordered, and the pants arrived in around 3 weeks. They were made to order, includi... See more
Company replied
Nora is the representative for French that helped with my order. I contacted them and they followed back ensuring the problem was solved. I am more than grateful for their support ,I've been a custome... See more
Company replied
I initially ordered and was a little concerned that the pants might not fit properly. Once they arrived they needed some modifications and French Crown was willing to send me a new pair of pants fre... See more
Company replied
Company details
- #41 of 77 best companies in Men's Clothing Store
- #152 of 296 best companies in Clothing Store
Written by the company
French crown is one of the globally recognized premium apparel brand for men. Since its inception, the brand has become a trendsetter for crafting high-quality dress material with various unique styles and designs. Right now we are serving 40+ countries with our multiple websites. https://frenchcrown.com/pages/about-us
Contact info
93 Whitehead Road, STE 10259, Hamilton, United States., 08619, New Jersey, United States
- 9723325522
- contact@frenchcrown.com
- www.frenchcrown.com
4.2
Great
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
To this 8 day of may I have not…
To this 8 day of may I have not received my jacket that I pay for it’s impossible to reach anyone via emails or phone call
April 3, 2026
Reply from French Crown
Dear Marlin Baltimore,
We’re truly sorry to hear that you have still not received your jacket and understand how frustrating this situation must be for you.
We sincerely apologize for the delay and for the difficulty you experienced while trying to reach our support team through email and phone calls. This is certainly not the level of service we aim to provide.
Please be assured that we take your concern very seriously and would like to urgently investigate the status of your order.
Kindly email us at contact@frenchcrown.com with your order details and subject line:
“Trustpilot Escalation – Order Not Received”
Our senior support team will personally review your case on priority and provide you with a clear update and assistance.
Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make this right.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
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I love everything I’ve gotten
I love everything I’ve gotten. The one time that there was a sizing issue. It was handled quickly and efficiently. I really appreciate these guys.
May 8, 2026
Unprompted review
Reply from French Crown
Dear Nolan McClain,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you’ve loved everything you’ve received from us. It’s especially great to know that when a sizing issue came up, our team was able to handle it quickly and efficiently for you.
Your appreciation and support mean a lot to us, and we’re grateful for your trust in French Crown.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Perfection
The suit was a perfect fit. It looked exactly as advertised. Communication was definitely a plus because I had multiple questions. 😂
April 3, 2026
Reply from French Crown
Dear Toni Washington,
Thank you so much for your wonderful feedback!
We’re delighted to hear that the suit fit you perfectly and looked exactly as advertised. It’s also great to know that our communication and support helped answer all your questions along the way 😊
Your satisfaction truly means a lot to us, and we’re glad we could make your experience a positive one.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Excellent texture and customisation…
Excellent texture and customisation with immense comfort and a great customer service l.
Sadhna thank you for sending this review and thanks to entire team - Rahul, Samir and all
May 8, 2026
Unprompted review
Reply from French Crown
Dear Hari,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you loved the texture, customization, comfort, and overall customer service experience. Your kind appreciation means a lot to us.
We’ll be sure to share your heartfelt thanks with Sadhna, Rahul, Samir, and the entire team — they will be thrilled to know their efforts made such a positive impact.
Thank you once again for your support and trust in French Crown. We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
Nora made my exchange super easy and…
Nora made my exchange super easy and stress free. They have great products and even better service!
April 29, 2026
Unprompted review
Reply from French Crown
Dear Ryan,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Nora made your exchange process easy and stress-free. Providing smooth service and quality products is always our priority, so it’s wonderful to know you had such a positive experience.
We’ll be sure to share your kind words with Nora — it will truly mean a lot to her!
We look forward to serving you again soon.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
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Nora was extremely helpful in analyzing…
Nora was extremely helpful in analyzing the fit of my shirt and recommending corrective measurements. I'm confident the new shirt will fit perfectly. This has been a five-star customer experience. I will definitely be purchasing more items from French Crown!
May 6, 2026
Unprompted review
Reply from French Crown
Dear Thomas McKercher,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that Nora was able to assist you with the fit analysis and recommend the right corrective measurements. It’s great to know that you had a five-star customer experience and feel confident about the new shirt fitting perfectly.
We’ll be sure to share your kind words with Nora — it will truly make her day!
Your trust and support mean a lot to us, and we look forward to serving you again with many more styles from French Crown.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
I had a great experience with French…
I had a great experience with French crown on an exchange, return item request , and in particular with Nora ,who was kind enough to provide me with the proper jacket I had requested. I have enjoyed many products from French crown brands, and trust their quality and reliability, and awesome customer support and service .
May 5, 2026
Unprompted review
Reply from French Crown
Dear Paul Hammer,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you had a great experience with your exchange and return request. It’s especially great to know that Nora was able to assist you kindly and help you get the right jacket.
Your trust in our quality, reliability, and customer support means a lot to us. We’ll be sure to share your kind words with Nora!
We look forward to serving you again soon.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Good quality product
Good quality product, good customer care service, but the order is taking longer to arrive. Anyway you have the answer to all questions you may have
May 4, 2026
Unprompted review
Reply from French Crown
Dear Franck,
Thank you so much for your thoughtful feedback!
We’re delighted to hear that you’re happy with the product quality and our customer care service. At the same time, we truly appreciate your patience regarding the delivery time and apologize for any delay experienced.
Your understanding and support mean a lot to us. We’re always here to assist with any questions or concerns you may have.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Nora was very helpful in securing the…
Nora was very helpful in securing the correct color blazer for me.
May 2, 2026
Unprompted review
Reply from French Crown
Dear Nick Marucci,
Thank you so much for your kind feedback!
We’re delighted to hear that Nora was able to assist you in securing the correct color blazer. Providing helpful and attentive support is what we strive for.
We’ll be sure to share your appreciation with her — it will mean a lot!
We look forward to serving you again soon.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
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My experience was so great
My experience was so great. Shout out to Mia, even tho my pants didn’t fit, the exchange was very seamless!!! I have definitely found my suit store. They’ve great discounts too.
May 2, 2026
Unprompted review
Reply from French Crown
Dear Bobi,
Thank you so much for your wonderful feedback!
We’re delighted to hear that you had such a great experience with us. It’s especially great to know that Mia was able to assist you and make the exchange process smooth and seamless.
We’re glad you’ve found your go-to suit store with us! Your support and kind words mean a lot, and we’re happy you’re enjoying our products and offers.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Best in the quality.
May 1, 2026
Unprompted review
Reply from French Crown
Dear Parvez Ahmed,
Thank you for your kind feedback!
We’re delighted to hear that you consider our products the best in quality. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
I still have not received my order.
I still have not received my order.
You shipping contractor is horrible. Read their reviews
April 3, 2026
Reply from French Crown
Dear Numan Buruin,
We’re truly sorry to hear that you have not yet received your order and understand how frustrating this situation must be.
We sincerely apologize for the inconvenience caused by the delay and for the experience you’ve had with the shipping process. This is certainly not the standard we aim to provide.
Please be assured that we take such concerns very seriously. We would like to urgently investigate your shipment and provide you with a clear update.
Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Order Not Received”
Our senior support team will prioritize your case and assist you with the next steps.
Thank you for bringing this to our attention. We truly appreciate your patience and the opportunity to make this right.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
very nice collection of modern and…
very nice collection of modern and contemporary shirts
April 25, 2026
Unprompted review
Reply from French Crown
Dear Jatiinder Siingh,
Thank you so much for your kind feedback!
We’re delighted to hear that you appreciate our modern and contemporary shirt collection. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
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SUPER grateful and happy
SUPER grateful and happy with this purchase. The suit fits immaculately well and doesn’t need a stitch of tailoring. Very high quality materials and craftsmanship. An absolute bargain. I purchased this for my daughter’s wedding, and it is perfect!
April 27, 2026
Unprompted review
Reply from French Crown
Dear Robert,
Thank you so much for your wonderful feedback!
We’re truly delighted to hear that you’re so happy with your purchase and that the suit fits you perfectly without any need for alterations. It’s especially meaningful to know that you chose it for such a special occasion like your daughter’s wedding — we’re honored to be a part of it.
Your kind words about the quality, craftsmanship, and value mean a lot to us.
We wish you a beautiful celebration and look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
One star is not enough.
One star is not enough. We have been waiting for our order for months now and the only answer we get is "its shipped." They are refusing to refund us and we are taking the charge dispute to the bank. AVOID THIS COMPANY AT ALL COSTS IT IS A SCAM.
April 1, 2026
Unprompted review
Reply from French Crown
Dear Nathan Trujillo,
We’re truly sorry to hear about your experience and completely understand your frustration.
Waiting for months without receiving your order and not getting a clear resolution is certainly not acceptable. We sincerely apologize for the inconvenience caused and for the lack of clarity in communication.
Please be assured that we take this matter very seriously. We would like to urgently investigate your shipment status and work towards a proper resolution.
Kindly email us at contact@frenchcrown.com
with your order details and subject line:
“Trustpilot Escalation – Order Not Received / Refund Concern”
Our senior support team will prioritize your case and assist you with a clear update and next steps.
We appreciate your patience and the opportunity to make this right.
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear Kawanti Lisby,
Thank you so much for your kind feedback!
We’re delighted to hear that you like the material and found it fabulously beautiful. Your satisfaction truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear Sandeep Atole,
Thank you for your kind feedback!
We’re delighted to hear that you’re happy with the quality. Your support truly means a lot to us.
We look forward to serving you again soon!
Warm Regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.in
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I ordered nearly 6 weeks ago
I ordered nearly 6 weeks ago, no suit, no update. I have chased and the don’t response ! Avoid
March 1, 2026
Unprompted review
Reply from French Crown
Dear Blake,
We sincerely apologize for the inconvenience and frustration you have experienced with your order.
We completely understand your concern regarding the delay in delivery and the lack of updates, and we regret that you have had to follow up multiple times without a satisfactory response. This is certainly not the experience we aim to provide.
Please be assured that your case is being taken very seriously, and we are escalating this matter internally on priority. Our team will thoroughly review your order status and ensure it is addressed at the earliest.
Kindly share your order details with us at contact@frenchcrown.com
and mention the subject line:
“Trustpilot Escalation – Order Delay Concern”
Our senior support team will personally look into your case and assist you with an appropriate resolution as quickly as possible.
We truly value your patience and appreciate the opportunity to make this right.
Warm regards,
FRENCH CROWN
Customer Support Team
contact@frenchcrown.com
www.frenchcrown.com
Reply from French Crown
Dear Sayandeep Pal,
Thank you so much for your kind feedback. We’re really glad to know that you are happy with the product.
Your support truly means a lot to us and motivates our team to keep delivering the best quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
Reply from French Crown
Dear Rakesh Deora,
Thank you so much for your kind feedback. We’re delighted to know that you are happy with the quality of the product.
Your appreciation truly encourages our team to keep maintaining high standards in both quality and service.
We look forward to serving you again soon.
Warm regards,
FRENCH CROWN
Customer Support Team
www.frenchcrown.in
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