Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car interior was absolutely filthy with ingrained muck and straw all remnants from tip runs and horsey life. Tommy went over and above and did a fantastic job, it looks brand new. I would whole h... See more
Company replied
I'd highly recommend this company Tommy from fresh car Burnley arrived as agreed. In fact a couple of minutes earlier which I found courteous. Everything that was needed he had brought with hi... See more
Company replied
Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Jonny from Freshcar Liverpool was…
Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.
August 17, 2026
Unprompted review
Reply from Fresh Car
Hello Helen,
Thank you for taking the time to share your feedback! We're delighted to hear that Jonny did such a great job and that you were pleased with the overall service.
We're sorry to hear that you found the scheduling process a little more difficult than expected, and we appreciate your patience and understanding. We're always looking to improve the booking experience for our customers.
We'll be sure to pass your kind words on to Jonny, and we hope to welcome you back to Fresh Car again in the future!
Advertisement
Car looking grubby at the start, sparkling at the finish!
Jordan was due to arrive at 10, but messaged me a while beforehand to say he was running around 40 minutes late, which wasn't a problem. He turned up (all the way from Doncaster!) about 10:20 and got straight to work. My 10 year old Kia was looking a bit grubby at the start, and had suffered inside from my grandson's crisps and chips. By the time Jordan had finished, both the outside and inside were gleaming. Well done Jordan!
August 17, 2026
Unprompted review
Reply from Fresh Car
Hello John,
Thank you for your fantastic review! We're delighted to hear that Jordan kept you updated about his arrival time and got straight to work once he arrived. It's wonderful to know he managed to transform your 10-year-old Kia, getting it gleaming both inside and out!
We'll be sure to pass your kind words on to Jordan. We're especially pleased he was able to tackle all those leftover crisps and chips from your grandson! Thank you for choosing Fresh Car, and we hope to welcome you back again in the future.
Polite and efficient
August 14, 2026
Unprompted review
Reply from Fresh Car
Hello Sally,
Thank you for your lovely review! We're delighted to hear that you found the service polite and efficient.
We really appreciate your feedback and look forward to welcoming you back for your next valet with Fresh Car!
Darien was running a little late but he…
Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new.
Poor guy, it was relatively cool when he arrived and like an oven by the time he was finished.
August 12, 2026
Unprompted review
Reply from Fresh Car
Hello David,
Thank you for your fantastic review! We're delighted to hear that Darien kept you updated with his revised ETA and got straight to work on arrival. It's wonderful to know he left your car looking as good as new!
We'll be sure to pass your kind words on to Darien. It certainly sounds like the weather made things challenging, so we're especially pleased he was able to deliver such a great result despite the heat. Thank you for choosing Fresh Car!
Reply from Fresh Car
Hello Mrs. Mac,
Thank you for your lovely review! We're delighted to hear that Lee provided an excellent service. We'll be sure to pass your kind words on to him.
Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
Advertisement
Very high standard of cleaning
Very high standard of cleaning. Pleasant manner and arrived on time. Thank you.
August 11, 2026
Unprompted review
Reply from Fresh Car
Hello Stephanie,
Thank you for your lovely review! We're delighted to hear that you were so pleased with the high standard of cleaning and that our valeter was pleasant and arrived on time.
We really appreciate your kind feedback and look forward to welcoming you back for your next valet with Fresh Car!
Very happy with Ryan who cleaned my car…
Very happy with Ryan who cleaned my car today.. and it smells amazing
August 12, 2026
Unprompted review
Reply from Fresh Car
Hello Krystyna,
Thank you for your lovely review! We're delighted to hear that you were so happy with Ryan's service and that your car was left looking and smelling amazing.
We'll be sure to pass your kind words on to Ryan. Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
Great service
Really easy to book, turned up on time, did a great job on both cars. Very happy with the service. Recommended to family and friends. Would 100% use again
August 8, 2026
Unprompted review
Reply from Fresh Car
Hello Jo,
Thank you so much for your fantastic review! We're delighted to hear that you found the booking process easy, that we arrived on time, and that you were so pleased with the results on both cars.
Your recommendation to family and friends means a great deal to us, and we're thrilled to hear you'd use Fresh Car again. Thank you for your support, and we look forward to welcoming you back!
Reply from Fresh Car
Hello Neil,
Thank you for your lovely review! We're delighted to hear that you were so pleased with the professional service. Your recommendation means a great deal to us, and we really appreciate your support.
We look forward to welcoming you back for your next valet with Fresh Car!
Advertisement
Sam arrived on time and assessed what…
Sam arrived on time and assessed what was needed to work on my car . He got on with the clean professionally and considerately
August 10, 2026
Unprompted review
Reply from Fresh Car
Hello Alison,
Thank you for your lovely review! We're delighted to hear that Sam arrived on time, took the time to assess what your car needed, and carried out the clean so professionally and considerately.
We really appreciate your kind feedback and are so pleased you were happy with the service. Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
Fantastic and thorough job done
Fantastic and thorough job done, really pleased. Will definitely book again.
August 10, 2026
Unprompted review
Reply from Fresh Car
Hello Paul,
Thank you for your fantastic review! We're delighted to hear that you were so pleased with the thorough job and the results. It's great to know you'll be booking with us again.
We really appreciate your support and look forward to welcoming you back for your next valet with Fresh Car!
Dan did a fantastic job valeting my…
Dan did a fantastic job valeting my car, very professional. Will be booking again.
August 7, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your fantastic review! We're delighted to hear that Dan did such a great job and provided a professional service. It's wonderful to know you were so pleased with the results and will be booking with us again.
We'll be sure to pass your kind words on to Dan. We look forward to welcoming you back for your next valet with Fresh Car!
Shaun provided a lovely service
Shaun provided a lovely service, it was super friendly and did such a great and thorough job.
August 9, 2026
Unprompted review
Reply from Fresh Car
Hello Kirsty,
Thank you for your fantastic review! We're delighted to hear that Shaun provided such a friendly service and did a great, thorough job on your vehicle.
We'll be sure to pass your kind words on to Shaun. We really appreciate your feedback and look forward to welcoming you back for your next valet with Fresh Car!
Advertisement
The technician was very polite and easy…
The technician was very polite and easy to talk to.
The car was valeted to a high standard both inside and out
Would highly recommend Fresh
August 10, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for your wonderful review! We're delighted to hear that you found our technician polite and approachable, and that you were so pleased with the high standard of the valet both inside and out.
Your recommendation means a great deal to us, and we really appreciate your support. We look forward to welcoming you back for your next valet with Fresh Car!
Excellent job
Excellent job. On time and Sean was very helpful. Will definitely use Fresh again.
August 10, 2026
Unprompted review
Reply from Fresh Car
Hello Roy,
Thank you for your fantastic review! We're delighted to hear that Sean arrived on time, was helpful, and did such an excellent job on your vehicle.
We'll be sure to pass your kind words on to Sean. It's great to know you'll be using Fresh Car again, and we look forward to welcoming you back!
Excellent service
Karl arrived punctually,was very polite and worked solidly! The car looks great!
August 10, 2026
Unprompted review
Reply from Fresh Car
Hello Heather,
Thank you for your fantastic review! We're delighted to hear that Karl arrived punctually, was polite and worked so hard to deliver a great result.
We'll be sure to pass your kind words on to Karl. It's wonderful to know you're so pleased with how your car looks. Thank you for choosing Fresh Car, and we look forward to welcoming you back for your next valet!
It was brilliant
It was brilliant. I had a mini valet as that’s all I could afford. However I probably should have added a seat shampoo etc. But the valeter did an amazing job and was really professional and courteous. I have two dogs and they often accompany me. We go on muddy walks He made my car feel so clean. Thank you so much.
August 5, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review outlining your experience.
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Advertisement
Sean arrived on time as agreed and got…
Sean arrived on time as agreed and got stuck in to the task of trying to make a silk purse out of a sows ear !! Cleaning a car that has been stood for over 6 months. After 2 and a half hours without a break...that was offered...i was presented with s showroom car. Clean inside and out. Well done Sean. You were a credit to yourself and company.
August 6, 2026
Unprompted review
Reply from Fresh Car
Hello Derek,
Thanks for taking the time to leave a review outlining your recent experience with Sean.
We're so glad to hear you were happy with the results and service delivered by Sean.
Thanks for recommending!
Didn't receive the full advertised clean - disappointed!
Booked a £90 full valet which advertised the wet vacuuming of the mats, fabric areas and seats. Only the mats were done and this was only after I asked because I saw them being put back in the footwells after a dry vacuum. Internal windscreen also appears not to have been done as still very streaky.
The appointment was also moved three times after booking, which wasn't great.
My car looked clean but as I didn't receive the full service paid for (and £90 isn't cheap!), I can't rate it more than 2 star.
August 6, 2026
Unprompted review
Reply from Fresh Car
Hi Samantha,
We're sorry to learn of your disappointment. Please can you reach out to us on clean@freshcar.co.uk with your booking details so we can look into this further as unfortunately this does not seem to be something we are aware of. Thank you.
Excellent Service
Great attention to detail and a willingness to please. The car looks fabulous!
August 4, 2026
Unprompted review
Reply from Fresh Car
Hello Julie,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.