Darien was running a little late but he messaged to give me a revised ETA, on arrival he got straight to work, tapped on my window on completion and the car looked as new. Poor guy, it was relatively... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
My car interior was absolutely filthy with ingrained muck and straw all remnants from tip runs and horsey life. Tommy went over and above and did a fantastic job, it looks brand new. I would whole h... See more
Company replied
I'd highly recommend this company Tommy from fresh car Burnley arrived as agreed. In fact a couple of minutes earlier which I found courteous. Everything that was needed he had brought with hi... See more
Company replied
Jonny from Freshcar Liverpool was really good, he did a very good job. However, scheduling with this company was a little bit more difficult. However, the overall experience was good. Thankyou.
Company replied
Company details
Written by the company
Fresh Car is a nationwide mobile car care service, delivering Valeting, SMART Repair and Mechanics directly to your doorstep. Our trusted network of friendly, professional franchise partners operate across the UK, bringing high‑quality car care to you at home or work. With Mobile Car Valeting you can choose from quick refreshes to full deep‑clean packages, all carried out on your driveway. Whether you need your car looking its best for a special occasion or simply want it feeling fresh again, our team brings everything needed to you. Our SMART Repair services fix minor bodywork issues on the spot, saving you the hassle of bodyshop visits. This includes bumper scuffs, paintwork touch‑ups, small dent repairs and minor alloy wheel refurbishment, usually completed within a few hours. Our mechanics handle everyday maintenance and repairs wherever you are. From diagnostics and servicing to brake pads, oil changes and more complex jobs, we make it easy to keep your car running smoothly without the inconvenience of a garage trip. Every service can be booked online in minutes. Simply choose your location, pick the service you need, and we’ll come to you. No phone calls, no waiting around, just straightforward, reliable mobile car care.
Contact info
United Kingdom
- www.freshcar.co.uk
4.6
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 95% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
The service was great. I had a mini valet with Fresh car. The technician cleaned my car inside out thoroughly as if it was a new one. Really loved their service.
June 29, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thanks for taking the time to leave a review, We're very glad to hear you were happy with the service that was provided.
Thanks for recommending, We hope to be able to assist you again in the future!
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All very easy and Jamie just gets down…
All very easy and Jamie just gets down to it.
July 1, 2026
Unprompted review
Reply from Fresh Car
Hello Jock,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Dave arrived early and my first…
Dave arrived early and my first impressions were that he was polite and professional. We had a quick chat before the full valet and I was happy with the suggestions from Dave to get my car clean again. He finished the valet to a high standard and my car is looking so much better I would definitely recommend Dave, thanks mate!
July 2, 2026
Unprompted review
Reply from Fresh Car
Hello Mo,
Thanks for taking the time to leave a review outlining your experience with us.
We're so glad to hear you were happy with the service that was provided by Dave.
Thanks for recommending, We appreciate it!
Quality Valet
Ronnie understood my requirements based on the car having a ceramic coating. He was knowledgeable and helpful making sure it was valeted to retain that coating.
Fresh Booking process was smooth and easy to understand.
July 1, 2026
Unprompted review
Reply from Fresh Car
Hello Paul,
Thank you for your kind feedback!
We’re delighted to hear Ronnie’s knowledge and care ensured your ceramic coating was well looked after during the valet. It’s great that the booking process was smooth and easy too.
We’ll be sure to share your comments with Ronnie, and we look forward to keeping your car in top condition again soon!
Unclean windscreen
I never normally leave anything but a perfect review, but I feel a little let down. He arrived in time and was very polite. I paid for the full valet and seat machine clean. The seats were fine, but I noticed the inside of my windscreen wasn't cleaned at all seemingly. The ring of a dash cam was still there after the clean, and a lot of finger streaks on the windscreen. When you pay 120 for a valet you at least expect the windscreen to be clean.
June 28, 2026
Unprompted review
Reply from Fresh Car
Hello,
Thank you for sharing your feedback.
We’re glad to hear you found our valet polite and punctual, but we’re very sorry to learn the windscreen was not cleaned to the standard you expected and we understand your disappointment.
Please could you send us an email at clean@freshcar.co.uk with your booking details so we can look into this further and make things right?
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Friendly staff thorough job
Friendly staff (Kieran) who communicated well and text before arrival time. I also feel there was a thorough job and I was able to check and comment before leaving.
July 2, 2026
Unprompted review
Reply from Fresh Car
Hello Jeff,
Thank you for your kind words! We’re delighted to hear Kieran’s communication and professionalism made the process smooth for you.
It’s great that you felt the valet was thorough and appreciated being able to check the work before completion.
We’ll be sure to share your feedback with Kieran, and we look forward to helping you again in the future!
5 auto valets later......
After contacting at least 5 auto valets and getting no response I contacted Fresh Car. It was so easy to book online. The agent arrived on time and collected my car keys. Spent an hour cleaning my car inside only. I was so amazed at how clean he got my car. Going to have it done every 6 months or so.
June 29, 2026
Unprompted review
Reply from Fresh Car
Hello Aileen,
Thank you for taking the time to share your experience!
We’re so pleased you found our booking process simple and that our valet arrived promptly to take care of your car.
It’s great to hear you were amazed by the results inside your vehicle.
We truly appreciate your trust and look forward to keeping your car fresh and clean every few months!
New car look…
Adam who came to do the valeting did a wonderful job leaving my car thoroughly clean shiny and glossy.
Thank You Adam for a wonderful result
July 2, 2026
Unprompted review
Reply from Fresh Car
Hello Bernard,
Thank you for your wonderful feedback!
We’re delighted to hear Adam left your car looking clean, shiny, and glossy. We’ll be sure to share your kind words with him and it means a lot to know his hard work made such a difference.
We look forward to providing you with the same great results again in the future!
Jon did an amazing job cleaning my car…
Jon did an amazing job cleaning my car and removing the mould. I am so happy with the service. Thank you again!
June 30, 2026
Unprompted review
Reply from Fresh Car
Hello Eve,
Thank you so much for sharing your feedback! We’re delighted to hear Jon was able to remove the mould and leave your car looking fresh again.
Your happiness with the service means a lot to us, and we’ll be sure to pass your kind words on to Jon.
We look forward to helping you again in the future!
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Safet arrived on time intrduced himself…
Safet arrived on time intrduced himself very friendly,
Done excellent job, his attention to detail was far and beyond my expectations. Car looked brand new.
July 1, 2026
Unprompted review
Reply from Fresh Car
Hello Jmas,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Safet’s friendly approach and attention to detail exceeded your expectations.
It’s great to know your car looked brand new after his work. We’ll be sure to share your kind words with him and your satisfaction means the world to us!
Mike did an amazing job on both cars…
Mike did an amazing job on both cars especially with it being the hottest day of the year. Would highly recommend fresh cars
June 26, 2026
Unprompted review
Reply from Fresh Car
Hello Kian,
Thank you so much for your kind words! We’re delighted to hear both cars were sparkling, even on the hottest day of the year.
Mike will be thrilled to know his hard work was appreciated.
We truly value your recommendation and look forward to welcoming you back again soon.
Valentin did a superb job and we will…
Valentin did a superb job and we will definitely ask him to valet both of our cars in future !
June 28, 2026
Unprompted review
Reply from Fresh Car
Hello Suzy,
Thanks for taking the time to leave a review, We appreciate it.
We're so glad to hear you were happy with the service provided by Val, so much so you plan to use him for future services.
Thanks for recommending and we look forward to assisting you again!
Valet done today by Aaron M
Valet done today by Aaron M, car looks brand new again, spotless inside and out! Thank you 😊
June 29, 2026
Unprompted review
Reply from Fresh Car
Hello Rachael,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service provided by Aaron. Thanks for recommending!
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Excellent work on my car
Mike did a great job on my car, so much so I didn’t want to drive it afterwards and make a mess of it lol.
Would highly recommend to everyone
June 26, 2026
Unprompted review
Reply from Fresh Car
Hello Paul,
Thanks for taking the time to leave a review outlining your experience. We appreciate it!
We're so glad to hear you were happy with the service carried out by Mike.
Thanks for recommending!
Excellent work
Excellent work! Even though it was so hot very pleased with my car it looks and smells great
June 25, 2026
Unprompted review
Reply from Fresh Car
Hello Edward,
Thanks for taking the time to leave a review, We appreciate it!
We're so glad to hear you were happy with the service that was provided.
Thanks for recommending!
Amazing….wish I had before photos to…
Amazing….wish I had before photos to remember the difference. It’s like a new car, Ronnie was fantastic, punctual, polite and very professional
June 26, 2026
Unprompted review
Reply from Fresh Car
Hello Sara,
Thanks for taking the time to leave a review outlining your experience with Ronnie. So glad to hear you were happy with the service provided.
Thanks for recommending!
Reply from Fresh Car
Hello Paul,
Thank you for your feedback.
We’re delighted to hear the service was carried out on time as agreed and that you were pleased with the results.
Your comments mean a lot to us and help keep our team motivated to deliver a consistently high standard of work.
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Great service,very professional
Great service,very professional. Valentin called in advance to say he was running a little late. This wasn’t a problem. I had booked a mini valet and engine bay clean. Car is like new again. Can’t get over how clean the engine bay is! Would use again. Thanks!
June 22, 2026
Unprompted review
Reply from Fresh Car
Hello Claudia,
Thank you so much for your wonderful feedback!
We’re delighted to hear that Valentin provided such professional service and kept you updated. It’s great to know the mini valet and engine bay clean left your car looking like new and we’ll be sure to pass your kind words on to him.
We truly appreciate your recommendation and look forward to welcoming you back again.
Reply from Fresh Car
Hello Campbell,
Thank you for your feedback! We’re so pleased to hear that the communication met your expectations.
Clear and reliable updates are something we always strive for, and it’s great to know this made a positive difference to your experience.
Great job
Great job. Lovely finish to the car. Friendly service. Highly recommended.
June 22, 2026
Unprompted review
Reply from Fresh Car
Hello Simon,
Thank you for your kind words! We’re delighted to hear you were pleased with the finish and the friendly service.
Your recommendation means a lot to us, and we look forward to providing the same high standard again in the future.
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