Fresh Motors Reviews 

I have been to Fresh Motors multiple times now for services, MOTs and more recently a car purchase, and they always provide a great service! My most recent experience was for a major service on my aging Tiguan.

Understandably there were some issues raised on the complementary health check due to how high mileage the car is, but the service desk explained the issues clearly, didn't push or pressure me to spend money unless it was absolutely necessary, and made me feel at ease that the work I had carried out was the correct choice.

Everyone was pleasant throughout the process and I'm happy with the results.

In addition to this, my car I recently purchased from Fresh Motors needed some remedial work to sort some teething issues and they did a fantastic job of this - I'm really happy! They even dropped the car off for me free of charge.

Overall I highly recommend Fresh Motors both for their sales expertise and Service experience.

Not certain how this business arrived at its name but it has certainly been a breath of fresh air having dealings with their Watton garage. The level of Professionalism and customer service displayed by David Nichols was second to none. Several issues with my car which to the faint hearted would have resulted in a palm off but his determination to fix the problems and deliver a first class service has secured my 100% faith and trust in Fresh Motors … many thanks for you professionalism and dogged determination David. Excellent customer service.

The team are really nice they explained everything clearly there was no pressure to buy ,they are very experienced and helpful. Love my car

The service is customer focused and keeping the customer informed at all times which i think is essential these days

Dropped in here while searching for a replacement van.id looked at several other establishments before this with no satisfaction.kieran was very helpful in every way.from test drive to purchase.a polite and knowledgeable young man.good communication threw out the process.many thanks fresh motors

This was a good experience from start to finish - Kieran was most helpful nothing was too much for him everything I ask for he sorted out - I can highly recommend Fresh Motors they appear to go the extra mile.- Thank you - Ian Allan

David made my whole experience with Fresh Motors very easy.
From making the appointment right the way through to the after care.
He was very helpful, friendly and polite. Also, made a great coffee.

Very friendly staff and efficient too. I needed an urgent mot doing and spoke to someone called David who helped me get one booked and sorted for when I needed. The service was fast, and the staff were very welcoming. I will definitely use them it again.

Spent time talking to Kieran for most of day via email because I am abroad who was superb with his responses. He was very honest, patient and responded quickly with the information needed. I havent bought the vehicle but felt I needed to review because other dealers I have dealt with, which is many, were no where near as communicative, responsive or interested as Kieran and Fresh Motors. Thank you.

Everybody at Fresh Motors is friendly, helpful and provides fabulous customer service.

I bought a 10 year old Jaguar XJ and honestly the effort they went to in order to ensure that every little detail was to standard surpassed my expectations.

The buying experience is quick and easy with a zero pressure environment. These guys are so good I travelled 4hrs on trains just to pick the car up and I wasn't disappointed!

I am very happy and couldn't recommend them more highly.

Courteous staff, pleasant surroundings efficient car service carried out

Courteous staff, pleasant surroundings , efficient car service carried out

Purchased a Nissan Qashqai from Fresh motors at Watton in Norfolk around 2 months ago.
Such an outstanding service from the whole team there. My car had to go back yesterday, 30/4/25 for an issue to be fixed with the blower on the heating controls. The team kindly picked up my car as I’m unable to drive due to a recent operation. Within around 3 hrs, David from the service department called to say the work was done and they have just dropped the car back off just now.
Fresh motors go above and beyond to care and cater for their customers.
Massive thanks to you all for the 5 star service.
Dez Turner.

I would recommend Fresh Motors to anyone, very good dealership. I came in 2 weeks ago to view a car, upon arrival I had a warm welcome, all questions answered and the opportunity to test drive the vehicle. I collected the car today, everything that I asked Kieran to sort with the vehicle, he has had done. Amazing customer service- very happy with my purchase and experience. Thank you.

Service very helpful, very polite and experience very positive, highly recommened.

Kieran is super knowledgable without being pushy…we had a pressure free transaction and the communication and aftercare has been great!
Will definitely recommend Fresh Motors to others!

Great buying experience
Dale was very helpful and the whole team was very friendly
Nothing was too much trouble
Would highly recommend Fresh Motors

Extremely helpful staff, helped me choose the right car, explained things clearly and carefully, kept in touch while waiting to collect my car whilst it was being serviced and cleaned, overall a very professional service and car company

Fantastic service from start to finish and even when an extra item was sent to us was kept updated by Dale

Fresh Motors have been absolutely brilliant in helping us after an accident on the way home from Thetford. We called in as soon as we reached Watton. The utmost kindness was shown to make sure we were ok and the car, although damaged, was safe to drive. David Nicol went above and beyond!
Even though our insurance designated another repair shop there was no problem and their services were offered in the future.
I thoroughly recommend Fresh Motors to everyone.