The product actually works! Simple, cost effective, does what it claims to fix, stops my rug moving and rippling up. It also enhances the under foot feel which is a superb added bonus. Customer Servi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Fast and helpful response to query about delivery instructions over a bank holiday weekend. Goods delivered on time as promised. Clear guidance on how to fit the product over a carpet. As a 'first... See more
Company replied
A very decent and well organised company to deal with. They were very quick to respond to my query regarding the correct product to purchase regarding the best underlay for my rug. The ordering was s... See more
Company replied
Easy to order. Good price. Arrived promptly via courier with no extra charges. Great service. Foxi underlay works great to stop runner slipping on hard floor. A very good online shopping experience.
Company details
- #2 of 31 best companies in Interior Designer
Written by the company
The UK's largest choice of Rugs and Large rugs available to buy Online or instore at one of Supermarket sized Stores. Stores located in Bodelwyddan North Wales and Shrewsbury Shropshire.
Contact info
Kaydon House, Kinmel Park, , LL18 5TY, Bodelwyddan., United States
- 01745 584404
- sales@frithrugs.co.uk
- www.frithrugs.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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We are very pleased with the experience…
We are very pleased with the experience we had. The service level was exceptional. As regular customers we really like your service and product offering. Thank you !
June 10, 2026
Reply from FrithRugs
I'm so glad to hear we met your expectations once again Graham, and thank you so much for your repeat custom, it means a lot to us!
Ian
Really helpful customer service on the…
Really helpful customer service on the phone, prompt delivery, excellent price.
June 9, 2026
Reply from FrithRugs
Many thanks for taking time to leave us a review Nick, and I will pass on your words to our customer service team.
Ian
Very pleased with the rug
Very pleased with the rug. Good quality and exactly what I wanted. Delivered efficiently and on time
June 9, 2026
Reply from FrithRugs
Thank you for the great review Alison.
Ian
Excellent service
Excellent service. I have purchased numerous times from Frith Rugs, and have always been satisfied with the products. Easy to order online,competitive prices. Super quick delivery.
June 1, 2026
Reply from FrithRugs
Hi Enid,
Thank you so much for coming back to us once again and for leaving us another brilliant review.
Ian
Lovely rug
Lovely rug, matches everything else in the room perfectly, good quality and delivered in the alloted time window.
May 20, 2026
Reply from FrithRugs
Thank you Dennis and I'm happy to hear your new rug matches your room well.
Ian
Customer service
Excellent speedy, knowledgeable and helpful responses to an online contact form and subsequent emails. Would highly recommend their customer service and quality of products and will undoubtedly shop here in future. A rare gem!
May 26, 2026
Unprompted review
Reply from FrithRugs
Tina, thank you for your kind words and I'll be sure to pass this review on to our team. We hope to see you again in the future.
Ian
It was as good as we hoped as it was…
It was as good as we hoped as it was more money than we first going to pay but the quality was worth it and the delivery ontime
May 20, 2026
Reply from FrithRugs
Thank you for your review Charles. Our Indian Rajbik range is indeed a superb quality and a beautiful design.
Ian
Beautiful Rugs
Excellent choice of rugs and sizes. All top quality pure 100% wool. Fast reliable service. My friends all say how lovely they are and that I have excellent taste. Sadly delivery was a letdown with the courier delaying on three occasions. This would not affect me using Frith Rugs in the future but perhaps a review of courier service used would be in order.
May 11, 2026
Reply from FrithRugs
Thank you for such a great review Joy, I'm glad to hear you are happy with your purchase and that you are receiving lovely compliments from your friends. Apologies for any delays with delivery, I will look into this to see how we can eradicate any future issues.
Ian
Quality, quality,quality
As always, fantastic value for money. Quality is always better than expected and delivery is great.
January 9, 2026
Reply from FrithRugs
Thank so much for your repeat custom and for a fantastic review.
Ian
Reply from FrithRugs
Thank you, Gillian.
Ian
Rug Underlay Purchase
Fast and helpful response to query about delivery instructions over a bank holiday weekend. Goods delivered on time as promised. Clear guidance on how to fit the product over a carpet. As a 'first time' user of the underlay it may be some days before we can see if it is perfectly successful.
May 5, 2026
Reply from FrithRugs
Thank you so much for your purchase and for giving us a brilliant review. The supergrip underlay is a brilliant product so I'm sure it's been a success.
Ian
Great choice of beautifully crafted…
Great choice of beautifully crafted rugs delivered well packed and within stated delivery time.
May 5, 2026
Reply from FrithRugs
We're glad to hear you love your new rug and many thanks for taking the time to leave us a review.
Ian
Reply from FrithRugs
Thank you so much for leaving us a great review.
Ian
Reply from FrithRugs
Thank you for your review and we're glad you are happy with your new underlay.
Ian
Reply from FrithRugs
Many thanks for your review and I'll be sure to pass your kind words onto our staff.
Ian
Great product and service was excellent.
April 16, 2026
Reply from FrithRugs
Thank you for your order and for giving us a 5 star rating!
Fabulous rug!
We have been looking for a rug for our living room for 18 months and couldn’t find one that we loved! After seeing the quality of these Rugs at Leekes department store, I went online to find some other colours and designs and found the absolute ONE! Beautiful design and fabulous quality. Delivery was only a couple of days, item was well packaged and now has pride of place in the living room. Highly recommended if you want a great quality rug with speedy delivery!
April 7, 2026
Reply from FrithRugs
Thank you so much for giving us a brilliant review! We're so happy to hear you found the perfect rug for your living room and you can enjoy it for years to come.
Ian
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