The product actually works! Simple, cost effective, does what it claims to fix, stops my rug moving and rippling up. It also enhances the under foot feel which is a superb added bonus. Customer Servi... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Fast and helpful response to query about delivery instructions over a bank holiday weekend. Goods delivered on time as promised. Clear guidance on how to fit the product over a carpet. As a 'first... See more
Company replied
A very decent and well organised company to deal with. They were very quick to respond to my query regarding the correct product to purchase regarding the best underlay for my rug. The ordering was s... See more
Company replied
Easy to order. Good price. Arrived promptly via courier with no extra charges. Great service. Foxi underlay works great to stop runner slipping on hard floor. A very good online shopping experience.
Company details
- #2 of 31 best companies in Interior Designer
Written by the company
The UK's largest choice of Rugs and Large rugs available to buy Online or instore at one of Supermarket sized Stores. Stores located in Bodelwyddan North Wales and Shrewsbury Shropshire.
Contact info
Kaydon House, Kinmel Park, , LL18 5TY, Bodelwyddan., United States
- 01745 584404
- sales@frithrugs.co.uk
- www.frithrugs.co.uk
4.9
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Order delivered promptly.
Order delivered promptly.
Non slip underlay stopped rug slipping,
March 30, 2026
Good product at reasonable price
Good product at reasonable price. Service very good and let down only by unrealistic delivery timescale.
March 30, 2026
Reply from FrithRugs
Thank you for taking the time to leave us a review, Alan.
Ian
Delighted with my rug
Delighted with my rug . Fantastic quality.
Brilliant service from Friths.
Highly recommend
December 8, 2025
Reply from FrithRugs
We're gald to hear you are delighted with your purchase and many thanks for leaving us a review.
Ian
We have had many a great rug from…
We have had many a great rug from Friths but the last is exceptional . It was laid to perfection by the 2 gents who delivered it and now just a week later has settled so well. The colour and thickness is superb and we are extremely pleased with it , thank you
March 26, 2026
Reply from FrithRugs
Thank you so much for your fantastic review and also your repeat custom. I'll be sure to pass your kind words onto our delivery team too.
Ian
Goods as described
Goods as described, decently wrapped and delivered sooner than indicated on website.Excellent!
March 26, 2026
Reply from FrithRugs
Thank you for your excellent review, Brian.
Ian
Rug is exactly like online
Rug is exactly like online. Soft with flat look. Colours are the same. Nice looking rug.
Delivery was delayed by a day
March 18, 2026
Reply from FrithRugs
Thank you for leaving us a review and we're glad you're happy with your new rug.
Ian
Excellent service!
I had to contact the customer service team about shipping to Northern Ireland, and they could not have been more helpful.
They answered my questions about the underlay I wanted, and helped arrange delivery with minimum fuss and bother.
March 10, 2026
Reply from FrithRugs
Amy, thank you for the superb review! I'm delighted to hear we could be so helpful and that you are happy with your order.
Ian
Reply from FrithRugs
Thank you for your review.
Ian
Lovely carpet, good service
Lovely carpet, good communication, day before notification of next day delivery (delivered within 2hr time slot). No problems, very satisfied
March 5, 2026
Reply from FrithRugs
I'm glad all went smoothly Susan.
Ian
Exceptional efficient service…
Exceptional efficient service delivering first class product.
March 5, 2026
Reply from FrithRugs
Thank you, Bill.
Ian
Good products, good advice, very prompt service
Great choice of rugs. Rug offered with or without underlay. Also good advice on caring for the rugs. Just bought a dhurrie (with underlay) for a porch, it's plain but it looks welcoming and makes the room look furnished - a little touch of luxury, even. Lovely smell of new rug in there now. Delivered the day after I ordered the rug. You use a good carrier, they deliver when they say they will, no messing about. Very pleased. Much appreciated, thank you.
March 5, 2026
Reply from FrithRugs
We're so glad you are happy with your purchase Mr Watts, and many thanks for taking the time to leave us a brilliant review.
Ian
Excellent service and delivery
March 5, 2026
Beautiful rug delivered very promptly
February 23, 2026
Fliakti Greek Rugs
Always buy my rugs from
Frithrugs . I bought my first Greek rug over 20 years ago from them. I have a few around my house. They are great but when they need replacing I can relie on Frithrugs. Good value and a super quick efficient service
February 23, 2026
Reply from FrithRugs
Thank you for your great review Jane, and it's great to hear that you have a number of ours rugs in your home.
Ian
Abusson pink rug
The rug is as shown on the website. The quality is great. Delivery on time very well done.
February 26, 2026
Great customer service
Julie was extremely helpful with the delivery of the rug, which was excellent value for the price . Many thanks
February 17, 2026
Reply from FrithRugs
Thank you Greg, we will be sure to pass on your kind words to Julie.
Very helpful when we visited the store…
Very helpful when we visited the store in north Wales. Rugs arrived within a matter of days after ordering.
February 16, 2026
Reply from FrithRugs
Thank you for the great review and I'll be sure to pass your words on to our in-store staff in North Wales.
Ian
We got what we wanted
We got what we wanted, it’s smooth and comfy, it’s ticked what we wanted !!
February 3, 2026
Reply from FrithRugs
That's great to hear Paul and thank you for leaving us a review.
Ian
Good quality
January 28, 2026
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