Flowers weren’t delivered to address provided,rang to ask where flowers were First Lady I spoke to when I asked to speak to manager she hung up,rang back spoke to gentleman regarding refund he said t... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I tried five other online flower retailers and none of the others made my ordering simple. They all had glitches or hidden fees. This was simple, fast, accurate and the cost was reasonable.
Company replied
The flowers that were delivered for our anniversary were hot, as though they had been left in the sun. On opening them, they were put in water immediately, and we noticed that there were numerous bla... See more
Company replied
If possible could I have purple roses instead of pink?? Thanks so much!! Also site is pretty easy to navigate, except when I wanted to add a balloon when it was near checkout, there didn't seem to be... See more
Company replied
Company details
- #19 of 19 best companies in Flower Delivery
- #12 of 13 best companies in Florist
- #11 of 12 best companies in Flower Market
- #13 of 15 best companies in Gift Basket Store
About From You Flowers
Written by the company
At FromYouFlowers.com, we believe in the power of choice and affordability to brighten every occasion. Our mission is to offer an expansive array of beautifully crafted floral arrangements, plants, and gift baskets, delivered today. With a commitment to quality, speed and freshness, our diverse selection caters to diverse tastes and preferences, ensuring every gift is as unique as the recipient. We strive to make thoughtful gestures accessible with competitive pricing that doesn't compromise on elegance or impact.
We offer the convenience of same-day delivery, ensuring your heartfelt gifts arrive precisely when they're needed most. Whether it's a birthday, anniversary, or just because, FromYouFlowers.com stands as your trusted partner in delivering affordable gifts that brings smiles and warmth to any moment.
From You Flowers Guarantee
100% satisfaction guarantee
From You Flowers, LLC offers a 100% satisfaction guarantee. If you are not satisfied with our service for any reason feel free to contact us. We will either refund your money or redeliver a new product. The choice is yours! Problems are rare, but when they occur From You Flowers is available 24 hours a day to help you.
Contact info
143 Mill Rock Road East, 06475, Old Saybrook, United States
- 1 800 838 8853
- WeCare@FromYouFlowers.com
- www.fromyouflowers.com
From You Flowers Discounts
You should know
3.3
Average
8K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Website was very easy to navigate
Website was very easy to navigate. Great options for floral choices!
July 24, 2026
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
Reply from From You Flowers
We're so grateful that you took the time to share your experience with us.
Easy to use and clear instructions
July 23, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Easy peasy to order!
July 23, 2026
Reply from From You Flowers
Thank you for taking the time to review your experience with our service.
Ordering process was easy
Ordering process was easy, and no hidden charges or fees like other sites.
July 23, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
VERY UNRELIABLE
VERY UNRELIABLE, Company stated they tried to deliver and yet I was here all day. I stated I wanted a refund they said they will try again tomorrow. I said no then they wanted to give a 30% refund and a redelivery the next day. Very disappointed!!! I feel they are a big scam.
July 23, 2026
Unprompted review
Reply from From You Flowers
Thank you for sharing your experience and feedback. We sincerely apologize for the frustration caused by the failed delivery attempt and for the disappointment this situation has caused. We understand how important it is for orders to arrive as expected, and we regret that we did not meet your expectations. We appreciate you bringing this matter to our attention and for allowing us the opportunity to work toward a resolution. Your feedback is valuable to us and helps us improve our service and customer experience. We remain committed to addressing concerns fairly and providing the best possible service to our customers.
Simple and easy to use.
July 23, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
good things
July 23, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Always a smooth experience
Always a smooth experience. LOTS of choices with a wide price range.
July 23, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Wonderful thank you so much for a…
Wonderful thank you so much for a pleasant and quick service.
July 22, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
I ordered at 9 am to be delivered same…
I ordered at 9 am to be delivered same day within 4 hours. I paid a whole lot extra money for that service on top of the outrageous price of their flowers. Flowers were never delivered.
July 22, 2026
Unprompted review
Reply from From You Flowers
Thank you for sharing your feedback. We sincerely apologize that your order was not delivered as expected, especially after you placed it early in the day and paid an additional fee for expedited same-day delivery. We understand how disappointing and frustrating this experience must have been. A supervisor has reviewed your concerns and personally contacted you to help address and resolve the issue.
It was easy to use
July 22, 2026
Reply from From You Flowers
We appreciate your review and appreciate you taking the time.
Reply from From You Flowers
We appreciate you taking the time to post about your experience.
Negotiation of website is intuitive and…
Negotiation of website is intuitive and simple.
July 22, 2026
Reply from From You Flowers
We're so grateful that you took the time to share your experience with us.
Multiple failures to meet…
Multiple failures to meet (premium-paid) delivery window. Will never use again.
July 21, 2026
Unprompted review
Reply from From You Flowers
Thank you for sharing your feedback. We sincerely apologize that we failed to meet the premium delivery window you selected and paid for. We understand how disappointing this experience must have been, and we regret that we did not provide the level of service you expected.
We appreciate you bringing this matter to our attention and thank you for allowing us the opportunity to address and resolve your concerns. Your feedback is valuable to us as it helps us identify areas for improvement and better serve our customers in the future. We truly appreciate your input and the chance to make things right.
I paid extra to have it delivered on…
I paid extra to have it delivered on Friday for a Saturday opening. UPS was given a specific delivery window but arrived at a completely different time. As a result, the plant sat in a box all weekend and wasn’t re-delivered until Monday — dehydrated and almost dead.
July 10, 2026
Unprompted review
Reply from From You Flowers
Thank you for taking the time to share your experience. We sincerely apologize that your plant was not delivered within the requested timeframe and that the delivery delay resulted in it remaining in its packaging over the weekend, affecting its condition upon arrival. We understand how disappointing this must have been, especially after paying for expedited delivery for an important occasion.
We appreciate your feedback and thank you for allowing us the opportunity to address and resolve your concerns. Your comments help us identify areas where we can improve our service and delivery experience. We value your input and appreciate the chance to make things right.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.