Federation of Small Businesses Reviews 

Personalised and professional service

I have just joined the FSB and had a very positive experience speaking to Claire Smith. She was extremely cheerful, helpful and informative. She provided a detailed breakdown of all the benefits offered by the FSB and went over and above to answer all my queries. I'm looking forward to utilising my membership and know I have great support ahead in my entrepreneurial journey. Janette

I've been an FSB member for many years and I'm so appreciative of the support and services I have access to. As a sole trader, I feel membership is vital to the continued success of my work. The resources available and the value obtained in the annual membership is incredible. Thank you FSB! Amy Nelson, Wedding Day Dance UK

I had the pleasure of working with Anita Johnson and I can't express enough how grateful I am for the invaluable guidance and support I received.
She took the time to understand my business, its goals, and challenges thoroughly. Her insights were spot-on, and her recommendations were tailored to my needs.
I am genuinely grateful for her contributions to my entrepreneurial journey. Thank you.

I recently had a call with Martin, this was to introduce the FSB services online and how to use/access them. Martin was so helpful, going through everything and ensuring I understood the sections. It was extremely informative and useful! I hope to use the FSB's many resource's to grow my new small business. Thank you Martin

Brilliant telephone support, I was quickly given the help that I needed plus some.

I learnt about FSB Care when attending a webinar aimed at making sure members understood all the services and benefits available.
FSB Care was not one I knew about, and having received a breast cancer diagnosis late last year, I contacted the team to see what they could offer.
The outcome a wonderful nurse who rang me after agreed milestones in my treatment, to provide a listening ear and sound advise.
Invaluable.

I had a 60-minute telephone chat, about how to use the website and benefit from my FSB membership, with Mark Turland today and found it very useful and welcoming. There is a lot of help and advice for small business owners and sole-traders.

Fantastic service as all FSB services are. Helpful, thorough and professional.

I find it unfathomable that another small business would choose to deliberately not pay our invoice. We tried the polite, friendly reminder approach and nothing.
However, as an FSB Member with access to FSB legal resources, I was able to use a formal template letter to help me. Whilst, there was no further communication from the business owner (and no apology), in less than an hour, the invoice was paid. Thank you FSB!

I am delighted to be a part of FSB (Federation of Small Businesses) as a member. They truly offer everything in one place, providing excellent services and support. From the very start, their friendly development manager has been extremely helpful. The Member Hub is a treasure trove, covering all the crucial aspects that every business needs, such as an amazing Legal Hub, including services for data protection, debt recovery, contracts, and trading. Moreover, they prioritize health and safety matters.

One thing I appreciate is their personalized approach. FSB offers 1-to-1 sessions to assist small and medium-sized enterprises (SMEs) in their specific needs. This level of individual attention is fantastic!

Another highlight is the array of networking opportunities provided by FSB. They organize both in-person and online networking events, which have been beneficial for expanding my business connections.

Furthermore, I am impressed by their commitment to supporting SMEs when dealing with government-related issues. FSB stands alongside SMEs to resolve any challenges that may arise.

Overall, my experience with FSB has been exceptional. They have proven to be an invaluable resource for my business, and I highly recommend them to any entrepreneur in need of comprehensive support and assistance.

Just finished a great 1to1 with Tim Aker. The FSB is the best insurance a small business can have.
Matt Ramsden
R&R Audio Visual Ltd

Minutes after I filled in the form on the website I received a phone call from FSB. After a brief conversation I decided to join them. Now, almost a week later I have already used the Legal Hub and also had introductory 1 hour call explaining all the benefits of memebership (Thank you Justin). FSB is really well organised. So far I'm very impressed. Thank you.

Just got the information in ChatGPT about FSB. I connected online and also attended the meeting that was held at British Library. Personally I felt that It would be like a conference where some person will give advice. But its entirely different, Its a platform where others can interact with Us and vice Versa. Great support from the staff and once again thanks to FSB.

There's a huge amount of information on the FSB website, so having a 1-2-1 call with Justin Yates just a week after joining was invaluable (thank you Justin!!)
His structured walkthrough of all the benefits, from legal protection to networking events, and from HR advice to business banking, has certainly helped me understand there really is something for every small business who joins the FSB.
Probably the best money you'll ever spend on your business and will likely save you much more in terms of the benefits it offers and the training you have access to.

Great Service!
I would recommend any business to sign up for FSB. The support and services they are offer is great. There is local people to support and guide you.

Clear-patience-concise walk through talk through of the FSB website!
Many thanks!

Really useful to have a phone 'walkthrough' of all the services offered by the FSB. More than I expected. Mark was knowledgeable and went at just the right pace and was able to highlight, at my request, what is relevant to me at this moment in time. Thank you!

Just came of another fantastic meeting with the FSB this time at Berkshire. One of the beauties of FSB is not only do you get to attend a load of meetings for your annual membership, you also get a load of helpful services from Health Care, Insurance, and other similar benefits, you also get a voice on behalf of Small Businesses in Government.