Fujitsu Reviews 106

I have a laptop from this company, stills run pretty good but the customer service is awful

Fujitsu Lifebook E449 turned off during battery discharge when i was asleep. Electricity cuts off often daily. It doesn't hold charge at all during idle use. Bad hardware optimization, bad Windows system caring battery usage and it's energy plans, bad designed laptop during load usage. 2 hours of battery life, same as Fujitsu Lifebook U7410 or even worse. Lost entire irreplaceable unsaved work twice, nothing is recovered. Very angry, costed enough of my life. Never again.
Returning both laptops for refund

My local Post Office was closed down because of problems with the Fujitsu computer system. Why wont Fujitsu apologize for all the harm that they have done to innocent post masters.

Excellent company, fast service and professional workers. All the bad reviews because of a documentary are not valid reviews as they did not use the fujitsu services therefore illegitimate. How can you review a company you did not interact with?

Accusations of Fujitsu bullying and a gap between fujitsu policy and fujitsu practice 👎
Shame on Fujitsu for making suicide the answer 🫣😌

On hold for 5 hours and still waiting. Completely ridiculous. Phone is about dead.

This is tge 3rd time in 21/2 years I have had problems. The fist the handset died and the louvres were not working and unit intermittently working. Came out charged me over $200 + about $150 new handset.
Next time ( summer) I used same problem. Got a free service when it happened again due to so close to last service. Now after purchasing handset less than 14 months ago it died again only to resurrect several hours later. Couldn't do anything with the access panel for filters which PREVIOYSLY I could access no problem. When " assistant manager "called me to book another service at $220 he was not listening to me trying to explain the difficulties ie that despite this being a repeated problem and already having paid to have this fixed it is still happening. I acknowledge it worked when the serviceman came out but that is the problem- it is INTERMITTENT. Kept talking over me, " mansplaining" that the access panel won't break if I try to pull open as "meant to be snug "when I have used this before no problems. So arrogant and not listening to what I was trying to say without constantly talking over me, rationalising they'd fixed it last time , ramping up my frustration and then
saying I was the one who was being difficult then hung up on me!!. This man may know how to service machines but an impatient "mansplainer" who talks over frustrated customers then hangs up on them should not be near a customer service position. I would like to speak to someone else in this company but he told me I couldn't because he's the " assistant manager" and there's no one else. That can not be true and I request someone else call me

If I could give Fujitsu Technical support a zero I would. They are by far the worst company in HVAC. In my 16 years doing this business, I have never dealt with a worse company. I have called their Tech Support Three times in my career with a total of 5 1/2 hours on hold waiting to hear back and I’ve never once heard back from a technical Support technician. Their product is garbage.

Our heatpump was offline because internet was off for a few minutes. Everything else booted back up except fujitsu. No customer service whatsoever. A repeated message from September was heard from the many customer service phone numbers listed! CLOSED, horrible company !

Negligent organisation that contributed to ruining 100’s of families who ran post offices across the UK. Faulty software with a companies unwillingness to take responsibility has led to suicide, prison terms, mental health decline, bankruptcy. You should be ashamed of yourselves with your part to play in this tragic miss-justice.

Are you kidding!! This company should be shut down and senior staff
IMPRISONED

YOU DISGUSTING LOWLIFE MORONS!!! WHAT YOU DID TO THOSE POOR POST OFFICE SUBMASTERS.......
I HOPE YOU ALL GO TO H***!

A disgusting, corrupt and untrustworthy company that is responsible for manslaughter and human rights violations

Software was a 'bag of ****'.

BOYCOTT FUJITSU

Absolute scammers.

Horizon scum bags don’t touch

This company should never exist again after what happened. Shame on the UK government for working with them still. I myself will never purchase anything made by them, the postmasters have my support.

The only computer not made in China. Desktop computers are made in Czech Republic 🇨🇿 and laptops Japan 🇯🇵 😊👍 I have several computers which I'm very satified of.

Any chance of the head Japanese doing the decent thing, as their forefathers used to do when disgracing their families?