Funky Pigeon Reviews 

330,853
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 15,468 reviews, reviewers had a great experience with this company. Customers consistently praise the wide selection of cards and gifts, highlighting the excellent quality and personal touch of the products. Many people find the website easy to use, appreciating the straightforward process for personalizing items with photos and custom text, making it simple to create unique and high-quality cards. However, some customers also noted occasional issues with delivery, including delays for first-class post and items arriving damaged or late. A few people experienced website usability problems, such as lost personalized drafts or difficulty navigating the design process. Additionally, some reviewers were not happy with the quality of certain products, like cards where pens didn't work or other items that felt substandard.

What people talk about most

Product

Consumers generally express satisfaction with the product, particularly the wide selection of cards and the... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many praising fast and reliable delivery,... See more

User experience

Clients share positive opinions on user experience, with many finding the process of personalizing cards and... See more

Order

Customers consistently note ambiguous experiences with order, with many reporting issues such as unreceived... See more

Website

People report ambiguous experiences with the website, with many finding it easy to navigate, personalize... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Great platform with which to personalise one's choice from a good selection of cards. A couple of negatives to highlight. Copy & paste not seemingly allowed, which is a shame, and a draft personalised... See more

Company replied

Rated 4 out of 5 stars

Great selection of cards and gifts ensuring personal choice without the hassle. Fair pricing and helpful choice of dates to permit forward planning. Could have given 5* but card and present not due to... See more

Company replied

Rated 4 out of 5 stars

The item is not due yet therefore its too soon to provide detailed feedback but the selection snd ordering process is fine. We need a second class post option please

Company replied

Rated 4 out of 5 stars

Great do lot different choices of cards for all occasions. and lot of other things we'll.at good price.good quality work. Good service and delivery. Great that design own card 👌

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

331K reviews

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Asks customers to review

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4.0

All reviews

(330,853)

14,656 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick and easy.good price.

Quick and easy.good price.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear that you found our service quick and easy.

All the best,
Alise

Rated 2 out of 5 stars

No envelope

No envelope. This has happened to family members too. Useless!!!!

To confirm.... the card was sent back to me, not to the recipient

August 3, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Joey Freeze,

Thank you for your review.


We're sorry to hear that your order arrived without an envelope.


If you selected the "Send Back to Me" option when placing your order, a spare envelope would normally be included with the card. However, if the card was sent directly to the recipient, it would arrive without a separate envelope as it is delivered ready for the recipient to receive.


We apologise for any confusion or disappointment caused and appreciate your feedback.

Thanks, Taya

Rated 5 out of 5 stars

Very happy with funky pigeon good…

Very happy with funky pigeon good choice of cards, gifts and gift cards.

March 23, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear that enjoyed our choice of cards and gifts.

All the best,
Alise

Rated 1 out of 5 stars

The card was nice enough but arrived…

The card was nice enough but arrived folded several times, it looked incredibly damaged! No do not fold message on it. I was disappointed ☹️

August 2, 2026
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Reply from Funky Pigeon

Hi Amy Ward,

Thank you for your review.


We're pleased to hear that you liked the card, but we're very sorry to learn that it arrived folded and looked damaged. We completely understand your disappointment, especially when you expect your card to arrive in perfect condition.


Unfortunately, it sounds as though the item may have been mishandled during delivery. Please accept our sincere apologies for the condition in which it arrived.

Thanks, Taya

Rated 5 out of 5 stars

Good site

Good site, very easy to use. I found it very easy to personalise my cards.
Good price too.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear you found our website easy to use and that you were happy with the card personalisation and the price.

All the best,
Alise

Rated 5 out of 5 stars

Excellent delivery1 AND card in fab…

Excellent delivery1 AND card in fab condition. Thanks Funky Pigeon.

July 16, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear that the delivery was excellent and that you were happy with the quality of the card.

All the best,
Alise

Rated 5 out of 5 stars

Birthday cards

It’s Great when you can order a card and know you will get a good service .

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. It is great to hear you found our service good.

All the best,
Alise

Rated 5 out of 5 stars

Very easy to use site

Very easy to use site, with an amazing range of cards and gifts. Delivery times are very fast.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear you found our wesbite easy to use and that you liked our range of cards and gifts.

All the best,
Alise

Rated 4 out of 5 stars

Have not recieved card purchased

Have not recieved card purchased.however issue dealt with in a very professional manner and quickly too..very good after care..Will recommend.

July 30, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi Rodney,

Thank you for your review.


We're sorry to hear that you have not received your card.


We can see that you've already been in touch with us regarding this matter and that a member of our Customer Services team has assisted you. If you still require any further help or have any additional concerns, please don't hesitate to get back in touch.

Thanks, Taya

Rated 3 out of 5 stars

I stopped ordering from FP a few years…

I stopped ordering from FP a few years ago as when I ordered letterbox flowers, the courier would leave the flowers outside in the height of summer and they would die. I thought I would try again and ordered flowers for my m-in-law and the courier company again left the flowers outside on Saturday afternoon (it was 29 degrees). I got several text messages asking me where the flowers should be left and I specifically ticked the box to say to post the flowers through the letterbox. What is the point of this if I am going to be ignored?

July 27, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some feedback. I am very sorry to hear that you had some issues with the delivery of your flowers, we always want the best service for our customers. While the information is passed to our couriers to check the information and make sure you are happy with the delivery they may contact you directly regarding this - Apologies however for any inconvenience this may have caused.

All the best,
Alise

Rated 5 out of 5 stars

Easy to create a personalised birthday…

Easy to create a personalised birthday card. Quick delivery too.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear you found it easy to personalise our cards and that the delivery was quick.

All the best,
Alise

Rated 5 out of 5 stars

Excellent

Excellent, easy to navigate.

August 4, 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, it is great to hear that you found our website easy to navigate and excellent.

All the best,
Alise

Rated 5 out of 5 stars

My order was delivered a couple of days…

My order was delivered a couple of days later .well in time for the day needed.the service was very quick from start to delivery

August 3, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, we are happy to hear that you found our delivery service quick and that it was delivered on time.

All the best,
Alise

Rated 5 out of 5 stars

A card for all.

Very user friendly. All relevant information available. Great choice of cards for all occasions.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, we are happy to hear you found our website user friendly and that you found our choice of cards great.

All the best,
Alise

Rated 5 out of 5 stars

great

great delivery service and customer service

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear you found our customer service and our delivery great.

All the best,
Alise

Rated 5 out of 5 stars

Fantastic quality and service excellent

Fantastic quality and service excellent

July 10, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback, we are happy to hear you found the quality fantastica and that you were happy with our service.

All the best,
Alise

Rated 1 out of 5 stars

The experience was absolutely dreadful

The experience was absolutely dreadful. I don’t know if you have changed your programme but I wouldn’t use you again.
It was trying to personalise the card that was awful. You couldn’t actually see what you were doing. I have used Funky Pigeon before and never experienced these problems.

August 4, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi SM,

Thank you for your review.


We're very sorry to hear that you had such a disappointing experience. We understand how frustrating it must have been to spend time trying to personalise your card and feel unable to properly see the changes you were making.


It's especially concerning to hear this as you've used Funky Pigeon before and haven't experienced similar issues in the past. We appreciate your feedback regarding the personalisation process, and we're sorry that it did not meet your expectations on this occasion.


Your comments will be passed on to the relevant team for review, as we're always looking for ways to improve our website and user experience.


Please accept our sincere apologies for the frustration caused.

Thanks, Taya

Rated 5 out of 5 stars

Excellent service/easy and fast service

I have ordered items in the past and can't fault the service and quality.
On this occasion though I was disappointed with the quality of the product (only a fridge magnet granted)but I could have honestly made my own for less and would have looked better.

July 31, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear that you could not fault the quality and service.

If you do have any issues with a product please get in touch at wecare@funkypigeon.com, and we will be happy to help.

All the best,
Alise

Rated 5 out of 5 stars

Fast delivery.

Fast delivery.

August 3, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for leaving some positive feedback. We are happy to hear you enjoyed the fast delivery.

All the best,
Alise

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