Funky Pigeon Reviews 

330,677
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 15,553 reviews, reviewers had a great experience with this company. Customers consistently praise the high quality of products and the wide variety of cards and personalized items. People found the user experience easy and straightforward, especially for designing and customizing orders. Many appreciated the clear layout and ability to add personal touches, making the process enjoyable. However, some people experienced issues with delivery, noting items were not received on time or were significantly delayed, even with faster postage. A few also found the website problematic, encountering crashes, freezing, or difficulty navigating the ordering process, especially when adding gifts. Additionally, some reviewers noted a limited selection of cards for specific occasions.

What people talk about most

Product

Users describe positive interactions with the product, particularly praising the vast selection of cards for... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, with many praising the speed and... See more

User experience

Consumers find the user experience to be positive, with many praising the quick and easy process for creating... See more

Order

People report ambiguous experiences with order, with some finding the process quick and easy to create and... See more

Website

Reviewers mention ambiguous feedback about the website, with many finding it easy to use, navigate, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The end result for the birthday card looks great but haven't received it yet. My frustration was so many of my photos it said couldn't be uploaded which was very disappointing and i dont really unders... See more

Company replied

Rated 4 out of 5 stars

So easy to use funky pigeon and yhey always get the cards to people at the right time. Only criticism is that while the cards for female occasions are lovely I do find the male cards are lacking, noth... See more

Company replied

Rated 4 out of 5 stars

Needed a special anniversary card. They had a good choice of cards and easy to personalise the card. Also, used their postal service to get the card to the family member on time and thrilled that it a... See more

Company replied

Rated 4 out of 5 stars

I wanted a customised card and this process was easy to follow and the card arrived quickly. The downside was the card was for my partner who I live with and it arrived, addressed to me as requested b... See more

Company replied



Company details

  1. Gift Shop

Written by the company

Personalised cards & gifts for birthday, anniversary, wedding, mothers day, fathers day, valentines day & all occasions. Next day delivery available

Next day delivery available

Next day delivery for cards and majority of gifts

Next day guaranteed options for working days and Saturdays. First Class Royal Mail delivery also available with 93% of orders received next day Free next day delivery 7 days a week for our Flower bouquets

Contact info

4.0

Great

TrustScore 4 out of 5

331K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.0

All reviews

(330,677)

14,449 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 2 out of 5 stars

Delivery tracked at 24 hours from point…

Delivery tracked at 24 hours from point of ordering and item failed to be delivered on the day stated. Disappointing!

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there, 

Thank you for your feedback, I am very sorry to hear of the issues you have faced. I can see a member of our team has been in touch via email to resolve this for you now.

All the best,
Alise

Rated 5 out of 5 stars

Excellent cards

Excellent cards. Easy to assemble personalised cards.
Quickly in preparation. A very useful and prompt service

July 2, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 3 out of 5 stars

Hard to read

The range of cards was good but for a lot of them I found it really difficult to read the words - I was looking for a card for my sister and despite making my font bigger, I still couldn’t make out some of the words

July 30, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback, we are happy to hear you found the variety of cards we offer good, we are sorry to hear you had an issue with the font, we have logged this feedback.

All the best,
Alise

Rated 5 out of 5 stars

Great service!

Ordered on a Tuesday evening, received on Thursday, great service and quality card.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 3 out of 5 stars

Great Card, Awful Heroes Birthday Gift

The birthday card I ordered was great! It was A4 size and personalised so very good but I also ordered the happy birthday heroes gift box. Oh lordy it was tiny, 4" square and the box was bashed. Really disappointing so much so that I don't want to give this little bashed box to the intended recipient. It's embarrassing. I'll never order an add on again. My fault as the description does state it's 180g but I didn't realise it would be tiny. The bashed box which wasn't my fault is awful considering the company know it's a gift so more care in the packaging is required. 100% not worth £10. I feel I've been cheated.

July 28, 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback. We are happy to hear that you enjoyed the card you ordered. I am sorry to hear of any disappointment regarding the size of the gift box, as you have mentioned the size of this was included in the product description, apologies for any inconvenience however.

All the best,
Alise

Rated 1 out of 5 stars

NEVER USE!

Flowers ordered on the Friday, still not arrived by the following Thursday. Evri, the delivery service that they use, are absolutely useless, email after email promising delivery, but nothing. How can you run a business like that? Will NEVER use this company again, absolutely ridiculous.

July 30, 2026
Unprompted review
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback, I am very sorry to hear of the issues you have faced.

As I cannot see your order number here, please contact us via email at wecare@funkypigeon.com and we will be happy to help resolve this for you.

All the best,
Alise

Rated 1 out of 5 stars

I ordered The Blush and Bloom flowers…

I ordered The Blush and Bloom flowers and a birthday card on the 22nd July, paid a premium for it to be delivered on the 24th July. On the 23rd July I was notified it was on its way. On the 24th July I got an email stating that the courier you chose could not provide the service I had paid for. I got the flowers and card on the 27th July. 3 days late. Why didn't you change couriers so that my order arrived on the day ordered ?
This was the first time in 40+ years that my wife has not received flowers on her birthday. Disappointing to say the least.
I await your response.

Alan Brown

July 22, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback, I am very sorry to hear of this issues you faced. I can see that a member of our team has been in touch via email to resolve this.

All the best,
Alise

Rated 5 out of 5 stars

Great place to shop

Everything was great that arrived and easy to follow the steps on the website ✨🙌

June 21, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi, we appreciate the great feedback! Many thanks, Funky Pigeon.

Rated 5 out of 5 stars

The cards are well layed out in their…

The cards are well layed out in their categories.
Easy to personalise a card or other items should you wish.
Delivery is as requested,either to it's final destination or to yourself with additional envelope to add your own personal touch in the card.
Would recommend to anyone.

July 30, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you very much for leaving some positive feedback, we are very happy to hear that you found our service easy to use and that you found our cards to be organised well.

All the best,
Alise

Rated 1 out of 5 stars

Could not amend the ai message took me…

Could not amend the au message took me hours

July 30, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your feedback, I am very sorry to hear you had an issue with personalising your order.
After checking your order I can see that all elements of your greetings card were personalised, I am however sorry to hear this took longer than expected.
If you need anything further, please could you get in touch with us at wecare@funkypigeon.com so we can look into this for you?

All the best,
Alise

Rated 5 out of 5 stars

Printed on nice quality card exactly to…

Printed on nice quality card exactly to order and delivery was super fast! Great job thank you
I will be back!

July 28, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found the quality of our cards good quality and that the delivery was super fast.

All the best,
Alise

Rated 5 out of 5 stars

Very happy with photos on card and…

Very happy with photos on card and keyring.
Delivered quickly.

July 26, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you were happy with your products and that the delivery was quick for you.

All the best,
Alise

Rated 4 out of 5 stars

Great cards

Needed a special anniversary card. They had a good choice of cards and easy to personalise the card. Also, used their postal service to get the card to the family member on time and thrilled that it arrived on the date of their anniversary. Very pleased with the card and quick service from Funky Pigeon. Good that they kept you informed by email all along the way of its process and when it was posted out and expected delivery date. Very happy will use again.

July 14, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you were very pleased with the card and quick service you received from us, and that you were happy with our communication throughout the ordering process.

All the best,
Alise

Rated 5 out of 5 stars

This website us easy to navigate

This website us easy to navigate, plus there are a lot of card options to choose from. The gifts are great too and reasonably priced.

July 29, 2026
Funky Pigeon logo

Reply from Funky Pigeon

Hi there,

Thank you for your positive feedback, it is lovely to hear that you found our website easy to navigate and that you enjoyed the variety of card options to choose from. 

All the best,
Alise

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look