Furbie Reviews 1,133

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their high quality and excellent condition, often noting that refurbished items appear brand new. Many people appreciate the reasonable prices, finding great value in their purchases. The delivery service is frequently highlighted as exceptionally fast and efficient, with many orders arriving promptly. The overall service experience is also highly rated, with consumers finding the purchasing process smooth and hassle-free. However, some customers also noted occasional issues with product testing, mentioning instances where devices were not thoroughly checked before delivery, leading to minor internal problems. A few other people also felt that the pre-installed operating system options were limited, wishing for more choices beyond Windows.

What people talk about most

Product

Reviewers mention positive feedback about products. Many customers are happy with their purchases, such as... See more

Delivery service

Clients share positive opinions on delivery service. Many reviewers frequently highlight the speed and... See more

Quality

Consumers find quality to be positive. Many reviewers are happy with their purchases, describing items like... See more

Service

Users describe positive interactions with service. Customers consistently praise the great service, often... See more

Price

Reviewers highlight positive aspects of price. Customers consistently report that the prices are reasonable... See more

Based on these reviews

Rated 5 out of 5 stars

I bought a MacBook Pro and I have nothing to complain about! Super satisfied. I enjoyed especially the cute details they wrote on the packaging e-mail. Thank you Furbie!

Company replied

Rated 5 out of 5 stars

I had some problems with received Ipad one year after purchase. Furbie send me new device in very short notice. Superb customer service.

Company replied

Rated 5 out of 5 stars

So far they have delivered. Read positive things online before choosing Furbie, easy ordering prosess, fast as in FAST delivery. Now the product just needs to demonstrate durability

Company replied

Rated 5 out of 5 stars

The order was promptly delivered. One of the items I purchased was a defective piece. When I reported it, the team took swift action and replaced the item. It was obvious that customer experience is... See more

Company replied


Company details

  1. Computer Store
  2. Cell Phone Store

Written by the company

Furbie er Norges største nettbutikk på brukt IT-utstyr. Vårt mål er å gjenbruke alt IT-utstyr og påvirke bransjen og myndigheter til å ta ansvar for en mer sirkulær økonomi og bærekraftig utvikling. Alle våre produkter blir slettet etter strenge krav godkjent av Norsk sikkerhetsmyndigheter. Produktene blir også rengjort, renset og funksjonstestet før det blir utlevert til kunde. Dette for at våre kunder skal få en trygg og sikker IT-hverdag.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 75% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

Fast delivery

Fast delivery, and got a product as promised!

March 9, 2026
Furbie logo

Reply from Furbie

Thank you for your feedback! 😊
We’re glad to hear that the delivery was fast and that the product met your expectations.

Welcome back anytime!

Rated 3 out of 5 stars

The PC was not tested thoroughly before…

The PC was not tested thoroughly before delivery. Delivery was sent to wrong address.

March 17, 2026
Furbie logo

Reply from Furbie

Thank you for your feedback.

We’re very sorry to hear about your experience, both regarding the testing of the PC and the delivery issue. This is not the level of quality or service we aim to provide.

Please contact our customer support@furbie.no so we can look into this and resolve it for you as quickly as possible.

We appreciate you bringing this to our attention.

Rated 5 out of 5 stars

Very happy with my new used Mac 😍

Again fast delivery, great service and very happy with my new used Mac 😍

March 19, 2026
Furbie logo

Reply from Furbie

Thank you so much for your lovely feedback! 😍
We’re thrilled to hear you’re happy with your “new” used Mac, as well as our fast delivery and service.

Enjoy your Mac, and we hope to see you again soon!

Rated 5 out of 5 stars

Great

Good products. Nice, helpful people 👍

March 10, 2026
Furbie logo

Reply from Furbie

Thank you so much for your kind words! 😊
We’re really glad to hear you’re happy with both the products and our service.

We truly appreciate your support and look forward to helping you again!

Rated 4 out of 5 stars

Great service

Great service, quick delivery.
happy with the product (iPad)

March 9, 2026
Furbie logo

Reply from Furbie

Thank you for your feedback! 😊
We’re happy to hear that you’re satisfied with your iPad.

Welcome back anytime!

Rated 5 out of 5 stars

efficient

efficient. No problem with establishing the pc

March 9, 2026
Furbie logo

Reply from Furbie

Thank you for your feedback! 😊
We’re glad to hear that everything worked efficiently and that the setup was smooth.

Thank you for choosing Furbie – we hope to see you again soon!

Rated 5 out of 5 stars

Fine product

Fine product, quick delivery!

March 2, 2026
Furbie logo

Reply from Furbie

Thank you for the great feedback! 😊
We're happy to hear that you're satisfied with the product and the quick delivery.

If you ever need any assistance, feel free to reach out to us.

Best regards,
Team Furbie 💚

Rated 5 out of 5 stars

Prompt service

The order was promptly delivered. One of the items I purchased was a defective piece. When I reported it, the team took swift action and replaced the item.
It was obvious that customer experience is the top priority.

February 24, 2026
Furbie logo

Reply from Furbie

Thank you very much for your kind feedback!

We're glad to hear that your order was delivered promptly and that we were able to quickly resolve the issue with the defective item. Providing a great customer experience is very important to us, so we truly appreciate you taking the time to share this.

Thank you again for your trust, and we hope to serve you again in the future!

Best regards,
Furbie.no

Rated 5 out of 5 stars

Smooth transaction and excellent…

Smooth transaction and excellent product. Highly recommend!

January 21, 2026
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your feedback!
We’re really glad to hear that you’re happy with our products and service.

You’re always welcome back!

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Furbie it's the best😀

God respons and quick delivery 😀

January 6, 2026
Furbie logo

Reply from Furbie

Hi,
Thank you for sharing your experience.
We`re really glad to hear that you are happy with the delivery,

Welcome back to us.

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Perfect condition of the iPad I ordered.

Ok fast delivery. The item an iPad pro 13 was in perfect condition.

November 27, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your kind feedback!
We’re thrilled to hear that your iPad arrived in perfect condition😊

You’re always welcome back we’ll be ready for you next time!

Best regards,
Furbie.no 😊

Rated 3 out of 5 stars

I liked being able to buy a used…

I liked being able to buy a used computer in great condition and speedy delivery. I dislike not having other chooses for OS than windows. Seams wasteful to buy a license and for you to waste time installing it just for me to wipe it and install what I needed.

December 2, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you for sharing your experience! We’re glad to hear that you liked the used computer and that the delivery was fast.

We appreciate your feedback regarding the operating system. We understand it can be frustrating to have only Windows pre-installed, and we’ll take your comments into account as we look for ways to offer more flexibility in the future.


Best regards,
Furbi.no 😊

Rated 5 out of 5 stars

Quick delivery

Quick delivery, item as presented.
Satisfied!

December 2, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you for sharing your experience.
We`re really glad to hear that you are happy with the delivery,

Welcome back to us.

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Smooth sale and service

November 3, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your feedback!
We’re really happy to hear that you had a smooth experience with our sale and service.

You’re always welcome back!

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Great product and service

Great product and service

September 16, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your feedback!
We’re really glad to hear that you’re happy with our products and service.

You’re always welcome back!

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars
Furbie logo

Reply from Furbie

Hi,

Thank you for sharing your experience.
We`re really glad to hear that you are happy with the delivery and product.

Welcome back to us.

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Delivery

Fast delivery.

September 29, 2025
Furbie logo

Reply from Furbie

Hi Serena,

Thank you for your feedback. We're happy to hear that you're satisfied with our fast delivery.

You're always warmly welcome back to Furbie.no.

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Personal service made it easy to find…

Personal service made it easy to find the right PC.

September 22, 2025
Furbie logo

Reply from Furbie

Hi,

We're so glad to hear that the service you received helped you choose the right PC. That makes us happy.
We really appreciate your feedback.

You're always welcome back – we're ready to help next time too.

Best regards,
Furbie.no 😊

Rated 5 out of 5 stars

Very nice and very good work

Very nice and very good work

September 9, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your kind words 🙏
We really appreciate your feedback and are happy to know you had a good experience with us!

Best regards,
Furbie.no

Rated 4 out of 5 stars

This company doing well because my…

This company doing well because my order came at avoid time and it’s was very fast to track my order .

September 1, 2025
Furbie logo

Reply from Furbie

Hi,

Thank you so much for your kind feedback 🙏
We’re happy to hear that your order arrived on time and that the tracking worked well.
We truly appreciate your trust in Furbie.no and look forward to serving you again!

Best regards,
Furbie.no

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